Subramaniam Chandrasekaran
Chennai,TN
Summary
Seasoned Six Sigma Black Belt Certified Finance Transformation and Global Business Services Leader with 37 years of progressive experience in Record-to-Report (R2R), Order-to-Cash (O2C), Source-to-Pay (S2P), Corporate Governance. Proven track record of leading large-scale finance transformations, shared services, process standardization, automation, and global delivery operations across retail, telecommunications, manufacturing, and services sectors. Recognized for driving operational excellence through process re-engineering, robotics, ERP-enabled transformation, financial controls, and governance frameworks that enhance efficiency, compliance, and business performance. Successfully led multi-country finance operations, managed global stakeholder relationships, accelerated month-end close cycles, optimized working capital, delivered significant cost savings, and implemented scalable operating models supporting enterprise growth. Experienced in leading cross-functional teams and global business service delivery organizations, with expertise in SAP, Oracle Financials, SAP Ariba, RPA, process automation, KPI design, and performance management. Adept at building high-performing finance functions, standardizing global processes, and creating data-driven reporting frameworks that improve visibility, decision-making, and organizational agility. Brings a strategic and transformation-focused approach to modern finance organizations, enabling multi-location and global enterprises to achieve operational efficiency, process harmonization, automation-led productivity gains, stronger financial governance, and sustainable business growth across R2R, O2C, S2P, Payroll, Financial Master Data, and Shared Services operations.
Overview
1
1
Certificate
21
21
years of professional experience
2
2
Languages
Work History
Finance Operations Delivery Manager
Inga Services LLP (IKEA)
Begaluru, Karnataka
07.2024 - 08.2026
- Led Record-to-Report (R2R) and Financial Master Data (FMD) operations, ensuring service delivery excellence, process governance, compliance, and operational performance across multiple countries.
- Contributed to Global SWAT Team efforts, leading initiatives that helped achieve and sustain Workday 6 (WD6) Month-End Close (MEC) targets across the organization.
- Drove continuous process improvement by identifying and eliminating non-value-added activities, manual workarounds, and process inefficiencies through standardization and end to end automation initiatives.
- Collaborated with global stakeholders to establish annual goals, operational KPIs, SLAs and OLAs.
- Managed and supported for Process Control framework and implementation.
- Led end-to-end process requirements, coordinating with cross-functional teams and stakeholders to address all business needs.
- Drove global adoption of standardized finance processes through structured knowledge-sharing, stakeholder alignment, and governance reviews, achieving compliance from 0% to over 80% within six months and establishing a foundation for automation.
- Led multiple automation opportunities across R2R and FMD processes by eliminating manual workarounds and strengthening system-driven controls, generating an estimated productivity benefit exceeding 40 FTEs.
- Enhanced upstream data accuracy by implementing automated validation mechanisms.
Finance Operations Delivery Manager
Inga Services LLP (IKEA)
Bengaluru, Karnataka
07.2021 - 06.2024
- Led Finance Operations delivery initiatives, driving process optimization, resource productivity, and operational excellence across Order-to-Cash (O2C) functions.
- Contributed for the major decision for carving out SAP sales order integration replacing an alternative process during the critical stabilization phase, led to reducing resources from 94 to 2.
- Partnered with Global Process Teams to design and implement an optimized O2C resource-sizing model, enabling efficient support coverage of 3-4 retail stores per resource lead to overall workforce productivity.
- Led piloting SAREC E-Commerce reconciliation initiative partnering with all stakeholders, enhancing in-house operational capabilities and process effectiveness, resulted in 2 FTEs for two countries (out of thirty-one countries in the plan)
- Contributed to the design and deployment of performance management frameworks, including annual goals, operational KPIs, and quality metrics.
- Supported the development and implementation of quality-focused measures, including First Time Right (FTR) and error-free transaction processing standards.
Senior Engagement Manager
Capgemini, Chennai
Chennai, Tamilnadu
11.2015 - 06.2021
- Led global Finance Operations and Service Delivery across Record-to-Report (R2R), Procure-to-Pay (P2P), Order-to-Cash (O2C), and Payroll functions, managing a workforce of 268 FTEs across multiple geographies.
- Established a Country SPOC operating model, transitioning from a tower-based structure to enhance customer alignment, accountability, and service delivery effectiveness.
- Led the implementation of the ESOR (Eliminate, Standardize, Optimize, and Robotize) framework to improve process efficiency, standardization, and automation.
- Contributed to the successful deployment of ten robotic process automation (RPA) solutions across R2R and P2P processes, delivering measurable productivity gains.
- Directed process maturity assessments and supported global customer locations in accelerating process standardization, adoption of best practices, and elimination of operational deviations.
- Managed executive stakeholder relationships through structured governance forums with country leadership teams and global business leaders.
- Automated the bank reconciliation process through robotic process automation (RPA), enabling daily touchless reconciliations and delivering productivity gains equivalent to five full-time resources.
- Designed and implemented a centralized month-end closing dashboard (MEC) and balanced scorecard, providing real-time global visibility into close activities, fostering cross-country performance benchmarking, and reducing closing timelines from 10+ workdays to 7 workdays.
Deputy General Manager Finance
Accel Frontline Ltd, Chennai
Chennai, Tamilnadu
08.2013 - 10.2015
- Led the Finance & Accounts team of ten professionals for end-to-end financial operations, accounting, reporting, audits, controls, compliance, and governance.
- Managed working capital operations, optimizing cash flow through effective monitoring of collections, receivables, and financing facilities, including bill discounting arrangements.
- Partnered with Internal Audit teams to develop and implement the Risk Control Matrix (RCM), ensuring robust internal controls and SOX compliance.
- Led statutory and regulatory compliance activities, to ensure timely adherence to state and central regulatory requirements.
- Created and implemented a structured Sales Order Review and Approval framework to protect the margin, cashflow for each of the Sales Orders.
Deputy General Manager Finance & Commercial
Spencer’s Retail Limited, Kolkata
Kolkata, West Bengal
10.2005 - 07.2013
- Led the Finance & commercial team of ten professionals for corporate finance operations, reporting, audits, controls, compliance, and process governance across the organization.
- Streamlined the month-end closing process, reducing the financial close cycle, and enabling management review by Calendar Day 5 from 15 days.
- Served as a core team member for the SAP R/3 implementation program and functioned as the sole approver for legacy data migration from Oracle Financials.
- Led SAP Ariba implementation project and introduced e-auctions for strategic sourcing initiatives.
- Evaluated and implemented a co-sourcing operating model, integrating outsourced partners within the organization to enhance efficiency in sales interface, tender reconciliation, and chargeback management, reducing in the overall recurring cost and resource requirements by approximately 60%.
- Implementation of SAP Ariba for e-auctions delivered recurring annual savings of ₹15–20 crores.
- Transformed the financial systems landscape by consolidating multiple set of books into a Single Set of Books architecture with automated intercompany processing, enhancing reporting visibility, improving consolidation efficiency, and realizing productivity gains equivalent to three full-time resources.
Skills
ERP Systems: SAP S/4HANA, SAP ECC, Oracle Financials, SAP Ariba, Tally ERP, Quick books
Analytics & Reporting: Power BI, Tableau, KPI Dashboards, Management Reporting
Accomplishments
- Delivered automation benefits exceeding 20 FTEs (in pipeline for 30FTEs)
- Provided decision support during pilot country SAP stabilization resulted reducing FTE efforts from 94 to 2.
- Managed global finance delivery teams of 268 + FTEs.
- Delivered annual saving of ₹15 crore through SAP Ariba enabled strategic sourcing initiatives.
- Reduced month-end close cycles from 15 days to 5 day reporting.
- Improved governance compliance adoption from 0% to 80%.
Certification
Certified Lean Six Sigma Black Belt, Certificate of Achievement (Business Story Telling – How to Engage People) from Dale Carnegie, Certificate of Appreciation for SAP Implementation in Aircel Limited (Project Shraddha)
Timeline
Finance Operations Delivery Manager
Inga Services LLP (IKEA)
07.2024 - 08.2026
Finance Operations Delivery Manager
Inga Services LLP (IKEA)
07.2021 - 06.2024
Senior Engagement Manager
Capgemini, Chennai
11.2015 - 06.2021
Deputy General Manager Finance
Accel Frontline Ltd, Chennai
08.2013 - 10.2015
Deputy General Manager Finance & Commercial
Spencer’s Retail Limited, Kolkata
10.2005 - 07.2013
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
AWARDS & RECOGNITIONS
RPG Enterprises Group Chairman’s “Top Gear Award” – Acknowledged by Group leadership for consistently delivering high-impact financial and operational results, demonstrating strong analytical, strategic, and execution capabilities. Recognized for outstanding overall performance and exceptional contribution to business excellence while serving with Spencer’s Retail Limited., CEO Award (Two-Time Recipient) – Honoured by the CEO of RPG Cellular Services Limited for exemplary performance and significant contributions to treasury operations, including foreign exchange hedging, derivatives management, and financial risk mitigation., Superhero Award from the Group CFO from Landmark Group