S DIVYA
Bangalore
Summary
Seasoned Senior Executive adept at increasing profit margins by growing sales and reducing costs. Hands-on, proactive manager with an adaptable and creative approach.
Performance-oriented professional resourceful the field and systematically improving procedures to achieve targets and maintain agile, responsive business operations. Diplomatic leader with exceptional planning, organizational and management abilities.
Overview
11
11
years of professional experience
Work History
Senior Executive - Content reviewer
Concentrix
Bangalore
12.2018 - Current
- Checked public information, like social media posts, videos, and pictures.
- Reviewed apps for the Play Store based on the instructed policies.
- Developed training programs to enhance staff skills and knowledge retention.
- Managed project timelines and deliverables for strategic initiatives.
- Reviewed completed work to verify consistency, quality, and conformance.
- Ensured that all safety protocols were followed while handling sensitive information during reviews.
- Analyzed content for potential copyright or trademark infringement issues.
- Reviewed user-generated content for compliance with community guidelines.
Senior Process Associate
FIRST AMERICAN INDIA PRIVATE LIMITED
06.2015 - 08.2018
- Initiating the title search by creating the orders with the designated application.
- Creating the orders provided by the submitters and initiating the background search on properties.
- Creating the title commitment and insurance policies and submitting to the lender and clients.
- Preparing Invoices
- Search on defective recording of any documents.
- Post Policy Forgery.
- Verifying the mortgage documents and curing the title.
- Provide clearance of title commitment as per lender guidelines and instructions.
Specialist
Altisource Business Solutions Pvt Ltd
04.2014 - 02.2015
- Providing backend support to the attorney firm who deal with the Real Estate Foreclosure in New York.
- Verifying all the mortgage documents and updating the information.
- Reviewing the title documents and determing the risk of foreclosing a subject property and to eliminate all title defects.
- Referral setup in Case Management System.
- Creating and sending demand letters to the customers and complaint to the attorney firm in order to process with court hearing.
- Initiating foreclosure procedure for the referrals.
- Preparing Affidavits, Statement of Review.
Education
Bachelor of Science - Bio Chemistry
Maharani Science College For Women
BangalorePUC -
Malleshwaram Ladies Association
SSLC -
Vidya Dayinee Education Society
Skills
- Strong ability to work well in an environment of this company's nature
- Flexible to circumstances
- Interpersonal learning and team skills
- Crisis management
- Operations management
- Team collaboration
- Project management
- Risk assessment
- Compliance monitoring
- Process improvement
- Problem solving
- Content Moderation
- Social Media platforms
- Policy Implementation
- Technical writing
Accomplishments
- Received Outstanding Contributor of month for Q3 2018
- Received Shining Star award for 2016.
- Successfully trained new hires.
- Maintained 100% quality and production work.
Additional Qualifications
- Post graduate diploma in computer applications.
- Junior in English Typewriting.
Languages
English
Intermediate
B1
Disclaimer
I hereby describe that above given information is true to the best of my knowledge.
Timeline
Senior Executive - Content reviewer
Concentrix
12.2018 - Current
Senior Process Associate
FIRST AMERICAN INDIA PRIVATE LIMITED
06.2015 - 08.2018
Specialist
Altisource Business Solutions Pvt Ltd
04.2014 - 02.2015
Bachelor of Science - Bio Chemistry
Maharani Science College For Women
PUC -
Malleshwaram Ladies Association
SSLC -
Vidya Dayinee Education Society