S Govind Rao
Bengaluru
Summary
Experienced Backup Administrator with a solid background in managing and protecting data. Strong skills in using backup software, troubleshooting system issues, and ensuring efficient data recovery processes. Demonstrated ability to improve system performance and reliability through strategic planning and execution. Known for problem-solving acumen and commitment to maintaining optimal system functionality.
Overview
11
11
years of professional experience
Work History
Senior Backup Administrator
Lumen Technologies
Bengaluru
07.2021 - Current
- Manage an enterprise-wide data protection strategy across hybrid environments using Veritas NetBackup, Commvault, and Veeam.
- Administer backup policies, SLPs, and retention strategies for over 10 PB of data across multi-site data centers.
- Conducted periodic performance tests on existing infrastructure components associated with backups.
- Coordinated with other IT teams during problem resolution activities.
- Train and mentor junior engineers; serve as a subject matter expert during internal audits and disaster recovery drills.
- Maintained, monitored and troubleshot backups on multiple servers using Symantec NetBackup, EMC Avamar, IBM Tivoli Storage Manager and Commvault Simpana software.
- Provided technical support to end users regarding their backup needs.
- Ensured compliance with internal security standards by regularly auditing backup jobs.
Backup & Storage Engineer
NTT Ltd
Bengaluru
04.2016 - 07.2021
- Supported backup and restore operations for over 3,000 servers using NetBackup, Commvault and Veeam across Windows and Linux platforms.
- Worked closely with cross-functional teams such as network engineers or database administrators on projects requiring integration between multiple systems.
- Delivered Level 2 and Level 3 support for NetBackup, Commvault, and EMC Networker environments.
- Conducted DR drills and managed high-priority incident escalations.
- Standardized backup processes and provided technical mentorship.
- Administered storage environments (NetApp, EMC VNX), including volume provisioning and snapshot configuration.
- Ensured backup success through regular audits and proactive improvements.
- Configured, maintained, and monitored SAN Storage Area Network systems to ensure availability of mission critical applications.
System Administrator (Backup Focus)
NewWave Computing Pvt. Ltd
Bengaluru
04.2014 - 04.2016
- Administered daily backups and restores using Veritas NetBackup and EMC Avamar.
- Performed tape management and offsite archival in compliance with company data retention policies.
- Maintained documentation of all backup configurations and operational procedures.
- Installed, configured, and updated software and hardware components, ensuring system integrity and compatibility.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Troubleshot application errors and provided technical support to end-users.
- Monitored system performance to ensure optimal operations and identified potential issues.
- Performed regular backups of critical data and documents.
- Resolved complex technical problems within established service level agreements.
- Configured and maintained system hardware, software and network components.
- Coordinated with third-party vendors for resolution of incidents or provisioning services.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Administered user accounts, permissions, and access controls, enhancing security and compliance.
- Created user accounts and managed access rights for users.
Education
Master of Computer Applications -
09-2013
Bachelor of Science -
05-2010
Skills
- Enterprise backup and recovery solutions, Veritas NetBackup (design, install, troubleshooting),
- Commvault (configuration, policy management)
- Veeam Backup and Replication (virtual and physical)
- EMC Avamar (daily operations, upgrades)
- disaster recovery and business continuity
- Storage and SAN infrastructure (NetApp, EMC, Dell)
- Cloud backup integration (AWS, Azure), SLA and compliance management,
- ITIL framework and service delivery
- Team mentorship and technical leadership
- Storage: NetApp, EMC VNX
- Cloud: AWS S3,, Azure Backup
- Monitoring: OpsCenter, DPA
- Operating systems: Windows Server 2016, 2019, 2022, RHEL, CentOS, Ubuntu
- Virtualization: VMware vSphere, Microsoft Hyper-V
- Directory services: Active Directory, LDAP
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Senior Backup Administrator - Lumen Technologies
07.2021 - Current
Backup & Storage Engineer - NTT Ltd
04.2016 - 07.2021
System Administrator (Backup Focus) - NewWave Computing Pvt. Ltd
04.2014 - 04.2016
Jawaharlal Nehru Technological University - Master of Computer Applications,
Guru Ghasidas University - Bachelor of Science,
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