S. Jennifer
BANGALORE
Summary
A self motivated, professional, managing and looking for opportunity to meet and greet with a professional attitude to make each experience a delegate fully remembered and satisfied one.
Overview
1
1
year of professional experience
Work History
Advisor - Technical Support
Representative, Operations at Concentrix
Bangalore
05.2023 - Current
- Provided technical assistance via email, telephone, or other communication methods.
- Followed up with customers after resolving an issue to ensure satisfaction was achieved.
- Assisted in training new Customer Support Technicians on policies and procedures.
- Assisted customers with instructional support and product troubleshooting.
- Resolved Level 1 technical issues with software, hardware and peripherals.
Education
Graduate in BCA -
Seshadripuram college
01.2021
Pre University College(State Board) -
Carmel Pre University College
01.2018
SSLC (State Board) -
Assumption English School
01.2015
Skills
- Maintain a positive and healthy environment around me
- Highly motivated and curious to learn new things
- Ability to produce best result under pressure and deliver according to time line
- Excel
- Microsoft Office
- C, C
Accomplishments
Participated in "Hardware & Networking" workshop organized By Glovish Technologies, Bengalore.
Personal Qualifications
Bangaloreajajinagar
Coursework
- Everyday Excel Part1, 5 weeks, 91.40%, Coursera
- Online mocc course(PHP), 2 weeks
- Done project on "College Management System" using VB.NET
- Another project on "Online Cab Booking System" using CSS & HTML
Personal Information
- Date of Birth: 09/12/2000
- Gender: Female
- Marital Status: Single
Languages
- English
- Kannada
- Telugu
- Tamil
Disclaimer
I hereby confirm that the information provided by me in this resume is true and correct to the best of my knowledge and belief.
Timeline
Advisor - Technical Support
Representative, Operations at Concentrix
05.2023 - Current
Graduate in BCA -
Seshadripuram college
Pre University College(State Board) -
Carmel Pre University College
SSLC (State Board) -
Assumption English School
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