S. Mohideen Arafath Masthan
Tirunelveli
Summary
Dynamic IT Administrator with extensive experience at Imagine Technologies, excelling in system hardware management and network administration. Proven track record in enhancing IT compliance and security while delivering exceptional technical support. Adept at problem-solving and fostering vendor relationships, ensuring seamless operations and user satisfaction across diverse environments.
Overview
13
13
years of professional experience
Work History
IT Administrator
Imagine Technologies
Tiruelveli
11.2016 - 12.2024
- Configured and installed equipment in Microsoft Windows environment according to client proposals.
- Resolved computer and telephony issues through on-site and remote support services.
- Conducted regular maintenance on software applications and operating systems.
- Assisted staff, administrators, and vendors by responding to technical support inquiries.
- Administered user accounts by managing rights and resources in Windows Server environment.
- Oversaw system and server administration for continuous service availability.
- Managed Active Directory for users, computers, and printers across multiple locations.
- Customized user environments based on specific requirements from development teams.
Consultant (Enterprise Risk Services)
Deloitte Touche Tohmatsu India LLP
08.2015 - 01.2016
- Directed comprehensive IT infrastructure management, including planning, procurement, implementation, and monitoring.
- Conducted IT audits assessing internal controls, security measures, and compliance with industry regulations.
- Established IT compliance solutions aligned with company policies and regulatory requirements.
- Collaborated with teams and independently prepared audit reports for senior management presentations.
- Executed risk-based audits by evaluating activities, identifying risks, and developing engagement work programs.
- Applied Computer Assisted Audit Techniques using software tools for data analysis.
- Assessed business processes and controls across various systems, including networks and databases.
- Managed license and asset management for Microsoft products and enterprise risk services audits.
IT Administrator (Network Engineer)
Green Valley’s Shelters (P) Ltd.
Chennai
10.2011 - 03.2015
- Administered systems, networks, and application infrastructure including LAN/WAN, firewalls, and servers.
- Supported and maintained network hardware and operating systems with timely patch deployment.
- Installed and configured new equipment and software for clients and internal networks.
- Managed Windows network using Active Directory for headquarters and branch offices.
- Served as primary point of contact for external vendors regarding hardware and software maintenance.
- Provided system administration support for user accounts, DNS, DHCP, and internet connectivity.
- Executed installation, configuration, and troubleshooting of anti-virus software on Windows clients and servers.
- Conducted end-user training on new patches and submitted management information system reports.
Education
MBA - Information Technology
Ulyanovsk State University
Russian Federation01.2013
Bachelor of Arts - Accounting and Commerce
Sadakathullah Appa College
Tirunelveli, Tamilnadu01.2010
High School Diploma -
St.Johhs Higher Secondary School
Tirunelveli01.2006
Skills
- System hardware and software management
- Network administration and troubleshooting
- Active directory management
- IT compliance and security
- Technical support and documentation
- Problem solving and critical thinking
- Vendor relationship management
- Backup and recovery solutions
- Help desk and remote support
- Mobile device management
Personal Information
- Date of Birth: 03/30/90
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Tamil
Carrier Objective
To be potential resource to the organization where I can utilize all my skills & knowledge which would help the organization to grow & further enhance my profile. It would be my never ending dedication to maintain the spectrum of integrity, honesty and character.
Extra Qualifications
- Diploma in Hardware and Networking , Tandem Institute of Technology, 06/2009,
- Certificate in Business Skills , Indira Gandhi National Open University, 12/2009,
- Diploma in Computer Application , CSC Computer Education, 08/2007,
Languages
English
First Language
English
Advanced (C1)
C1
Tamil
Advanced (C1)
C1
Malayalam
Beginner (A1)
A1
Timeline
IT Administrator
Imagine Technologies
11.2016 - 12.2024
Consultant (Enterprise Risk Services)
Deloitte Touche Tohmatsu India LLP
08.2015 - 01.2016
IT Administrator (Network Engineer)
Green Valley’s Shelters (P) Ltd.
10.2011 - 03.2015
MBA - Information Technology
Ulyanovsk State University
Bachelor of Arts - Accounting and Commerce
Sadakathullah Appa College
High School Diploma -
St.Johhs Higher Secondary School
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