S PREMKUMAR

Seasoned Operations Manager with experience in managing Pan-India soft services within the Facilities Management industry. Proven expertise in multi-site operations, client servicing, SLA/KPI compliance, and vendor management. Strong background in business development, contract mobilization, and driving operational excellence across commercial, residential, and industrial sectors.

• Responsible to ensure Facility Management, Transportation arrangements, Food arrangement for employees, Security, Housekeeping, Compliance, Maintaining personnel records, Local Purchase, Checking of bills and processing.
• Responsible for conducting Security, Housekeeping trainings, Firefighting, Handle Emergency Response.
• Responsible for administering Pest Control Services.
• Conducting Facility tour of visitors & Clients.
• Conducting Audits on Safety and Security.
• Monitoring Security Services during the shift for safe & smooth operation of facility, ensuring proper deployment. Review & implementation of policies related to security & safety administration. Managing Access control system and issue of Identity Cards to employees.
• Responsible for Housekeeping Services to ensure upkeep of the facility, ensuring proper deployment to get optimum utilization of workforce. Providing training and induction to supervisors & houseboys on housekeeping activities and new techniques.
• Responsible for conducting Fire Evacuation Drills for the facility twice and providing trainings to all team members and employees for the drill and evacuation on individual roles and responsibility, importance of evacuation drill.
• Responsible for necessary arrangements related to client visit & monitoring all activities pertaining to the client & other VIP visits.
• Develop customized deployment schedules - define the responsibilities and the areas of operations of each HK staff.
• Co-ordinate with service provider in grooming housekeeping staff regarding adherence to personal & site hygiene standards.
• Looking over Cafeteria & Pantry Services, distribution of coupons to employees & maintaining proper checklist for smooth & Hygienic function with quality.
• Handling of Access control system & turnstile in line with the defined process of ACS system.