Sabri Raju

• Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
• Improved team efficiency by streamlining processes and implementing innovative management strategies.
• Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
• Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
• Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.

Client size - 60k+ ; Stakeholders - 12 ; Team size - 40

Performed Training and Compliance activities through Workday and ServiceNow:

• Served as a subject matter expert on various Workday modules such as Talent Management, Performance Management, and Recruiting, allowing for more targeted consulting efforts
• Streamlined HR processes for improved efficiency by optimizing Workday modules such as HCM, Payroll, and Benefits
• Led training sessions to educate end-users on effectively utilizing Workday features, enhancing overall system proficiency
• Improved data accuracy by designing and implementing database structures, relationships, and integrations within the ServiceNow platform
• Continuous Improvement through assessments and trainings

Client size - 27k+ ; Stakeholders - 8 ; Team size - 7

Training Partner:

• Monitored partner performance and provided feedback on areas of improvement
• Streamlined internal processes, fostering improved efficiency and productivity within the firm
• Led team of professionals in high-stakes projects, ensuring timely completion and exceeding client expectations
• Initiated comprehensive training program for junior partners and staff, fostering culture of continuous learning and professional development

AskHR_US - Team Lead

• Transitioned US (North America & Canada) AskHR process to India. Achieved USI rating 9+/10 every month
• AskHR roles include: Addressing comprehensive inquiries related to W2, benefits, insurance, payroll, reimbursements and policies
• Enhanced client satisfaction, consistently delivering customized solutions that met unique business needs
• Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities
• Utilized Workday, ServiceNow and SAP for operational activities

Client size - 40k+ ; Stakeholders - 6 ; Team size - 27

• Enhanced employee satisfaction by addressing payroll inquiries promptly and accurately, ensuring timely payments
• Implemented effective record-keeping practices that streamlined access to important documents while adhering to privacy standards set forth by regulatory bodies
• Improved the accuracy of payroll data entry by establishing clear guidelines and implementing quality control measures
• Organized regular training sessions to keep both new and seasoned payroll staff up-to-date on ever-changing tax laws and best practices within the industry
• Maintained strong relationships with external vendors such as benefit providers, ensuring seamless integration into the payroll process
• Areas of expertise: Onboarding, communication, interpersonal skills, problem solving, hr policies, analytical skills, recruitment, project management, communication skill and relationship building

Client HC: 40k+ ; Team size: 15