S Salma
Bengaluru
Summary
Results-oriented Finance and Administration Operations Consultant with 9 years of experience dedicated to optimizing operational efficiencies and enhancing customer satisfaction. Throughout my career, I have had the privilege of working with esteemed organizations, including JLL and CRED, over a span of nine years and six months. I possess strong skills in decision-making, problem-solving, and multitasking, with an unwavering focus on exceptional customer service and effective communication. I am recognized for my ability to create positive customer experiences, and lead teams toward achieving common goals. My expertise extends to managing front office operations, executive assistance, and comprehensive finance, administrative functions, asset management, basic IT support, event handling, cafeteria management, all characterized by meticulous attention to detail and a proactive approach. I have demonstrated a proven ability to thrive under pressure, make critical decisions, and cultivate a collaborative work environment. As a dedicated professional, I have consistently delivered outstanding service, and I am committed to achieving exceptional results in every endeavor. Seasoned Facility Executive with comprehensive background in facility management and operations. Demonstrated success in managing large-scale commercial facilities, overseeing maintenance procedures, coordinating vendor contracts, and ensuring regulatory compliance.
Overview
12
12
years of professional experience
Work History
Facility Executive
JLL - Gartner India Research and Advisory Services Pvt. Ltd.
Bengaluru
12.2024 - Current
- Implemented policies and procedures that promote efficiency in daily operations within the facility.
- Assisted in developing strategies for cost reduction initiatives while maintaining quality service levels.
- Negotiated contracts with vendors for procurement of materials needed by the organization's facilities team.
- Coordinated with contractors on renovations, repairs and other projects in the facility.
- Collaborated with vendors to procure necessary supplies and services for facility operations.
- Oversaw the installation of new equipment or systems in the facility according to specified requirements.
- Managed budgeting activities for all facilities-related expenses including rent payments, utility bills.
- Maintained records of all expenditures associated with facility operations and provided reports as required.
- Organized meetings with stakeholders to discuss issues related to building management and operations.
- Ensured compliance with safety regulations and environmental standards within the facility.
- Collaborated with stakeholders to ensure successful completion of projects on time and within budget.
- Provided insights to executive leadership on new trends for office environment.
- Managed implementation and operation of building preventive maintenance program.
Consultant
CRED
05.2022 - 05.2024
- Manage and prioritize Leaders schedules to ensure that their time is focused on critical, strategic issues
- Coordinate communications, track and follow up on requests, and identify those of importance which require immediate attention
- Ensure and maintain confidentiality of all communications and documentation
- Managing telephone calls/clients/customers in a courteous manner, while taking messages with a high degree of accuracy
- Handling Customers for queries
- Inventory Management
- Visitor Management
- Courier Management
- Roaster management
- Assisting EA team with the scheduled meetings.
Finance & Admin Operations
Mobisy Technologies Pvt Limited
11.2016 - 01.2022
- Handling Accounts Receivables & Accounts Payable
- Raising Invoices and follow-up on collections.
- In charge of weekly Payments Outflow for Vendor & Statutory
- Responsible for all the expenses accounting.
- Conducting internal Audit & coordinating to the auditor.
- In charge of all Employee Reimbursements.
- Ensuring the money in the bank is invested timely keeping into consideration the monthly expenses.
- Banking Relationships i.e., with day-to-day transactions.
- House Keeping and Security Management
- Office Management
- Vendor Management
- Roaster management.
- Staffing requirements Monitoring
- Supervision of Travel and Ticket management as per the policies.
Office Management
Nationwide Primary healthcare services Pvt Ltd
08.2013 - 11.2016
- Handling OPD Patients
- Inventory Management
- Scheduling appointments for doctors
- Resource Management
- Handling the calls of home health care Department
- Scheduling appointments for home visits for the doctors & the nurses.
- Coordinating with HR team for all HR related internal work
- Coordinating for HR Induction.
Education
Bachelor of Commerce - B.com
06.2015
Skills
- Decision Making
- Problem Solving
- Time Management
- Ability to multitask
- Customer Service
- Communication skills
- Leadership
- Facility management
- Vendor management
Languages
- English
- Hindi
- Kannada
- Tamil
- Telugu
- Urdu
Timeline
Facility Executive
JLL - Gartner India Research and Advisory Services Pvt. Ltd.
12.2024 - Current
Consultant
CRED
05.2022 - 05.2024
Finance & Admin Operations
Mobisy Technologies Pvt Limited
11.2016 - 01.2022
Office Management
Nationwide Primary healthcare services Pvt Ltd
08.2013 - 11.2016
Bachelor of Commerce - B.com
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