SOUDA SAMPATH
Assistant Manager
Secunderabad,Telangana
Summary
Self-directed and ambitious banking professional with over a decade of experience in the finance and banking industry. Possessing extensive knowledge of banking operations and management skills, coupled with hands-on experience in performing and supervising diverse transactions for customers. Demonstrated ability to excel in fast-paced and demanding work environments, ensuring seamless branch operations and exceptional customer service. Proven track record in managing client portfolios, offering tailored loan products, and ensuring compliance with regulatory guidelines. An articulate communicator fluent in English with a basic understanding of Tamil. Adept at utilizing advanced MS Excel, Power BI, and Tableau for data analysis and reporting.
Overview
1
1
year of professional experience
Work History
Assistant Manager
CANARA BANK
6 2013 - 2 2024
- · Manage daily operations of the branch, including customer service, cash management, and transaction processing.
- · Supervise and train branch staff, ensuring adherence to bank policies and regulatory requirements.
- · Implement strategies to improve operational efficiency and enhance customer experience.
- · Drive sales initiatives, achieving a 15% increase in product sales within the first year.
- · Oversee loan processing, from application to disbursement, ensuring timely and accurate service.
- · Processed deposits, withdrawals, fund transfers, and other financial transactions with high accuracy.
- · Providing support for digital banking services such as online banking, mobile banking, and ATMs.
- · Assisted in the promotion and sales of banking products, including loans, credit cards, and investment products.
- · Conducted KYC and AML checks, ensuring compliance with regulatory standards.
- · Coordinated with other branches and departments to streamlineOperationsperations and improve service delivery.
- · Supported branch sales efforts by cross-selling relevant banking product Andliand services.
- · Maintained up-to-date knowledge of banking regulations a Procedures.procedures.
- · Participated in branch audits and compliance reviews.
- · ATM loading by following strict adherence to security protocAccuracy>accuracy and efficiency.
- · Provide assistance to customers in accessing their lockers, explaTermsterms and conditions, and addressing any issues or concerns. Locker
- locker rental renewals, reminders, and payments efficiently. RReceiptsli>
- receipts and maintain financial records and achieved 95% lockeTTargets.li>targets.
Officer
ICICI BANK
01.2011 - 09.2011
- Updated the status of deliverables in the E-Search tool
- Communicated with various couriers to track deliverables
- Maintained the MIS of all deliverables and resolved queries from branch offices and customers
- Implemented methods to reduce the return percentage of deliverables.
- Improved overall department efficiency by streamlining processes and implementing new policies.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
B Tech - Computer Science & Engineering
SVIT/JNTU
HYDERABAD 04.2001 -
PG Diploma in Banking Operations -
I.F.B.I Hyderabad
Skills
Advanced MS Excel
undefinedWebsites
TRAVELLING, TRY TO LEARN NEW SKILLS
I LOVE TO EXPLORE NATURE, WHEN EVER I WILL GET TIME I USED TO VISIT HILL AND MOUNTAIN PLACES ALONG WITH MY FAMILY.
TRY TO UP SKILL MY SELF TO THE LATEST TECHNOLOGIES, IF POSSIBLE AND TIME PERMITS.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Tamil
Elementary (A2)
French
Beginner (A1)
Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Work-life balanceCompany CultureHealthcare benefitsTeam Building / Company RetreatsPersonal development programsCareer advancementQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Interests
Travelling to new places to explore natiure
Playing outdoor games
Upskilling
Reading small story books
Timeline
Officer
ICICI BANK
01.2011 - 09.2011
B Tech - Computer Science & Engineering
SVIT/JNTU
04.2001 -
Assistant Manager
CANARA BANK
6 2013 - 2 2024
PG Diploma in Banking Operations -
I.F.B.I Hyderabad
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