Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Timeline
Generic
S. SATHISH

S. SATHISH

MBA
Rasipuram

Summary

Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience
5
5
Certifications
2
2
Languages

Work History

Relationship Manager

Cars24 Service Private Limited
05.2024 - 08.2025
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Building and maintaining strong relationships with dealers, understanding their needs, and providing tailored solutions.
  • Focusing on cross-selling and up-selling CARS24 services to increase revenue and achieve sales targets.
  • Ensuring high dealer satisfaction and retention by providing excellent service and support.
  • Achieving sales targets and contributing to the overall growth of the business.
  • Proven experience in sales or relationship management, preferably in the used-car industry.
  • Strong communication and interpersonal skills.
  • Ability to build and maintain strong relationships.
  • Understanding of sales techniques and strategies.
  • Ability to work independently and as part of a team.
  • Problem-solving and negotiation skills.
  • Knowledge of the used-car market.
  • Comfortable working in a fast-paced environment.
  • Strong follow-up and lead-closing skills.

Senior Sales Associate

Value Drive Technologies Private Limited
04.2021 - 10.2023
  • Developed and implemented strategies to increase sales volume.
  • Created customized presentations for potential clients based on their needs.
  • Maintained detailed records of customer interactions in CRM system.
  • Identified opportunities for process improvement within the sales team.
  • Resolved customer complaints in a professional manner.
  • Collaborated with other departments to ensure smooth functioning of business operations.
  • Actively participated in cross-functional teams aimed at improving operational efficiency.
  • Educated junior associates on sales plans, personal goals and incentives to motivate them.
  • Mentored new sales team members on company standards, customer service techniques and effective sales strategies.
  • Built and maintained new and established client relationships with exceptional communication, personalized interactions and friendly attentive service.
  • Produced sales documents, finalized deals and filed records.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Identified customer needs by asking questions and advising on best solutions.
  • Listened to customer needs to identify and recommend best products and services.
  • Monitored performance of sales team and implemented improved methods to close gaps.
  • Fostered great experience by engaging with guests, utilizing acquired skills and training.
  • Shared product knowledge to suggest merchandise and services to customers.
  • Familiarized self with new products and services to engage with customers about features and benefits.
  • Utilized selling behaviors to identify and solve customer needs.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Processed payments and returned receipts, cash and cards to customers.
  • Negotiated prices with customers, sustaining credibility of products to reach satisfactory agreements.

Sales Associate

Policy bazaar Web Aggregator Private Limited
10.2019 - 10.2020
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Assisted clients in selecting appropriate coverage options for their needs.
  • Generated leads through cold calling, networking, referrals, and other marketing initiatives.
  • Prepared presentations outlining product features, benefits, pricing plans.
  • Advised clients on coverage amounts needed based on individual circumstances.
  • Ensured that all required documents are properly filled out before submission.
  • Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
  • Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
  • Counseled prospects and policyholders on coverage, limits and regulations.
  • Contacted underwriters and submitted forms to obtain binder coverage.
  • Managed a high volume of telephone calls from patients, physicians, and other healthcare providers related to insurance coverage issues.
  • Negotiated with underwriters to secure favorable terms on behalf of clients.
  • Researched coverage and premium options and supplied clients with best coverage available for individual needs.
  • Pushed through objectives, persuading clients to purchase by applying advanced sales techniques.

Customer Service Associate

Jindal Intellicom limited
01.2019 - 09.2019
  • Greeted customers and identified their needs.
  • Resolved customer inquiries in a timely manner.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Provided customers with product and service information.
  • Monitored call queues to ensure prompt response times.
  • Managed high volumes of inbound and outbound calls in fast-paced environment to build, cultivate and establish lucrative client relationships.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.

Customer Support Executive

Shriram Transport Finance Company Limited
02.2018 - 12.2018
  • Prepared loan documents including promissory notes, deeds of trust, mortgage insurance policies and truth-in-lending statements.
  • Maintained accurate records of customer interactions.
  • Analyzed loan applications and supporting documents to determine eligibility for approval.
  • Reviewed credit reports and financial information to evaluate creditworthiness of applicants.
  • Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
  • Maintained accurate records in computer database system during loan origination process.
  • Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
  • Performed daily document control activities, such as filing, scanning, photocopying and archiving documents.
  • Organised and maintained the document database to ensure accuracy and completeness of records.
  • Provided customer service support to address inquiries related to loan documents or procedures.
  • Scanned documentation into electronic filing system for easy retrieval at a later date.
  • Answered incoming calls from customers regarding their loans.
  • Filed and maintained loan records.
  • Reviewed insurance policies to ensure compliance with existing regulations.

Digital Marketing Executive

URC Creative Developers Pvt Ltd
01.2016 - 08.2017
  • Developed and implemented multi-channel digital marketing strategies.
  • Created content for website, social media accounts, email campaigns and other digital channels.
  • Managed SEO activities including keyword research, link building and content optimization.
  • Conducted market research to identify trends in industry sectors relevant to the company's products or services.
  • Developed marketing strategies based on corporate objectives and market trends.
  • Coordinated marketing events for showcasing product and service offerings.

Education

MBA - Finance & Marketing

Selvam College of Technology
Namakkal, Tamilnadu
01.2016

BBA - undefined

Selvam Arts & Science College (Autonomous)
Namakkal, Tamilnadu
01.2014

Skills

Motivational Speaking

Certification

Union of India LMV Driving License, Tamilnadu

Disclaimer

I declare that the above said details are true to the best of my knowledge and belief. Place: Signature, Date

Timeline

Relationship Manager

Cars24 Service Private Limited
05.2024 - 08.2025

Senior Sales Associate

Value Drive Technologies Private Limited
04.2021 - 10.2023

Sales Associate

Policy bazaar Web Aggregator Private Limited
10.2019 - 10.2020

Customer Service Associate

Jindal Intellicom limited
01.2019 - 09.2019

Customer Support Executive

Shriram Transport Finance Company Limited
02.2018 - 12.2018

Digital Marketing Executive

URC Creative Developers Pvt Ltd
01.2016 - 08.2017

MBA - Finance & Marketing

Selvam College of Technology

BBA - undefined

Selvam Arts & Science College (Autonomous)

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