S. Selvanayagi
Madhavaram
Summary
Seeking a challenging environment that encourages continuous learning, creativity provides exposure to new ideas and simulates personal and professional growth.
Overview
21
21
years of professional experience
2
2
Language
Work History
- I have done internal auditing for these four banks SBI, ICICI, RBL HDFC
- What I consider my major success as an internal auditor is the SBI process.
- More than 300 employees, based on the conditions of SBI, all hard copies of resume, agreement, insurance were prepared and aligned
- Also auditing all computers is my routine work.
Assistant Manager
Allset Business Solutions
06.2023 - 06.2024
- Handling: SBI V0- V4, RBL
- Banking
Assistant Manager
Allset Business Solutions
08.2021 - 06.2023
- It can be said that it was the most beautiful two years of my career because teaching is basically my favorite subject.
- My job is to conduct training for new employees. A complete package i.e.
- Basic work culture, ethics about company
- What is banking & Banking
- Description of work to be done
- Answering how to do it
- A lesson in how to handle customers
- Above all these deep tracing training became my primary training
- Along with this, after each training camp, the exam will be held and based on that, the employees will be graded
- One of my duties is to check the call quality of the outgoing employees from my batch for the next three months
- All the information about the training will be given to my leaders Manager hip by email every day
Assistant Manager
Allset Business Solutions
03.2016 - 01.2021
- Handling: Collection, 41st Bkt, 71st, 120 and 180
- Telecom
Customer Relation Manager
PARAS YAMAHA
01.2014 - 01.2016
- Handling: Customer complaints and Service
Media Planner
CHALLENGE ADS
01.2008 - 01.2012
- Handling: Planning scheduled ads for both Print and Digital
- Media planning has the following three features:
- Brand Planning
- Account management
- ACCOUNT MANAGEMENT
- CREATIVE
- Media Planner's job is to find out what media to advertise and how to use it to impress the Client's brand. An example a picture we advertised was ENGEYUM EPPOZHUDUM, Brand IDEAL and Land Promoter and Constructor SOUTH INDIA PROPERTIES
Floor Manager
Khazana Jewellery
01.2003 - 01.2008
- Handling: Service and Sales
- Adding value to the company by providing the customer with the service he or she needs at the right time. Customer satisfaction is the top priority, and hopefully creating loyal, returning customers.
Education
M.C.S -
Karaikudi Alagappa University
B.C.S - undefined
Presidency college
H.S.C - undefined
Tarapore Girls Hr Sec School
S.S.L.C - undefined
Lourdes Girld higher Sec school
Skills
Having deep desire for updating and learning
Extra-Curricular Activities
Volley Ball State Player
DECLARATION
I here, by declare that all the above-mentioned are true to the best of my knowledge.
Total Exp
12 yrs Experience in Customer service and 6 years in Telecom & Banking
Timeline
Assistant Manager
Allset Business Solutions
06.2023 - 06.2024
Assistant Manager
Allset Business Solutions
08.2021 - 06.2023
Assistant Manager
Allset Business Solutions
03.2016 - 01.2021
Customer Relation Manager
PARAS YAMAHA
01.2014 - 01.2016
Media Planner
CHALLENGE ADS
01.2008 - 01.2012
Floor Manager
Khazana Jewellery
01.2003 - 01.2008
B.C.S - undefined
Presidency college
H.S.C - undefined
Tarapore Girls Hr Sec School
S.S.L.C - undefined
Lourdes Girld higher Sec school
M.C.S -
Karaikudi Alagappa University