S. Vibha

1. Administers credit and collections programs following established procedures.
2. Resolves moderately complex-to-complex issues associated with program administration.
3. Reviews the status of delinquent accounts and initiates collection action contacting each account according to due date.
4. Assists in recommending, implementing and communicating credit and collections policies, procedures or programs.
5. Prepares, maintains and distributes records, forms statistics and reports. Assists in developing or revising reports.
6. Communicates with customers, employees, and other constituents to assist in Global Finance matters in the area served.
7. Develops and maintains files related to assigned duties.
8. May provide direction to lower level collectors, including orienting, training and reviewing their work as needed.