Saad Khan
Linux System Engineer
Mumbai
Summary
Seeking challenging career in growth and goal-oriented organization.
Seasoned Linux System Administrator with more than 2.5 years successfully managing diverse distros and multi-site installations. Proficient at streamlining all scales of system architecture, from single terminals to different networked servers. Expert at maintaining smooth operation of Linux-based hardware installations with dynamic performance in environments relying upon diverse operating systems.
Motivated Linux System Administrator with proven knowledge in various open-source operating systems. Committed to improving network uptime and system availability. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Compute Engineer
GTT Communications Inc.
India, Maharashtra
05.2023 - Current
Linux Administrator
Hitachi Payments Service Pvt. Ltd
Mumbai
09.2021 - Current
- Administration of CentOS/RHEL Linux Server and application such as Apache, Ngnix, SFTP, syslog
- MySQL, PostgreSQL and Payment gateway application for installation, Configuration and troubleshooting
- Administrating Postfix (NETCORE) Mail Server through SSH & web console such as creation, deletion & restrictions of mail size, browsing permissions, Checking of Mail Queue, Process Monitoring & Browsing Logs and troubleshooting of Linux Mail server, Patching and Vulnerability closer.
- Schedule Backup/restore using Veritas Backup Exec on Tape media & perform restoration when required.
- Manage in-house Virtualization environment VMware ESXi and vCenter Server installation & troubleshoot.
- Handling disk space allocation of VM’s and configuring the LUN to the VM’s
- Adding the RAW disk space to the VM’s as and when required from storage system, Management of VM’s with vStorage Motion in case of space issues on LUNs & doing capacity planning.
- Effectively resolve issues related to Linux OS, VMware ESXI and third-party application.
- Patching through IBM Big-Fix and public repository on Linux servers and VMware ESXi host.
- Vulnerability assessment using Nessus tool and close vulnerability as per PCI-DSS recommendation.
- Managing & configure Cacti and Nagios for monitoring of Servers and UTM devices.
- Technical support to end users for Software, Hardware and Co-ordination with vendors for services.
- Meet the SLA’s based on the incident priority.
- Daily health checks and resolving issues if any.
- Checking the DR database sync daily & use the single mail as chain to update.
- Managing 24/7 support and co-ordinating with the teams in all shifts.
- Creating and tracking the tickets in JIRA.
- Generating monthly service availability, performance reports.
- Enabling and disabling maintenance requests in OEM.
- Tracking the alerts triggered from the console and assigning to Respective team after Primary investigation.
- Communicating ticket progress to customers via email and providing any other assistance as and when required.
- Keep track the result alerts/issue till it resolved or updated to respective team.
- Communicating ticket progress to customers via email and providing any other assistance as and when required.
- Forward issues/alerts to proper team by using DL (Distribution List) and track.
- Handling helpdesk activities such as handling ticket escalations, follow-up with agents on ticket update, interacting with end users and closure of tickets.
- Provided input on hardware and software purchasing, prioritizing return on investment to optimize IT spending.
- Tuned system performance to optimize efficacy of new and existing hardware components.
- Interacted directly with users to diagnose and correct major system issues and address concerns.
Customer Support Engineer
Hitachi Systems Micro Clinic
Mumbai
02.2019 - 09.2021
Education
Bachelor of Science - Information Technology
Mumbai University
Mumbai 07.2014 - 06.2018
Skills
OS: Red Hat Linux 6/7, CentOS, Ubuntu, Windows Server, Basic Mac OSundefined
Certification
AWS
Timeline
Compute Engineer
GTT Communications Inc.
05.2023 - Current
AWS
10-2022
Linux Administrator
Hitachi Payments Service Pvt. Ltd
09.2021 - Current
Customer Support Engineer
Hitachi Systems Micro Clinic
02.2019 - 09.2021
Bachelor of Science - Information Technology
Mumbai University
07.2014 - 06.2018
Similar Profiles
Pallavi JadhavPallavi Jadhav
Network Analyst at GTT Communications Inc.Network Analyst at GTT Communications Inc.
Madhavi DhumalMadhavi Dhumal
Quality Assurance Analyst at GTT Communications Inc.Quality Assurance Analyst at GTT Communications Inc.
Rinku VishwakarmaRinku Vishwakarma
Compute Engineer at GTT CommunicationsCompute Engineer at GTT Communications
AAKASH SABALEAAKASH SABALE
Support Executive Service Engineer at Dak System IncSupport Executive Service Engineer at Dak System Inc
ROHAN SINGHROHAN SINGH
Client Advisor at GUCCIClient Advisor at GUCCI