Saad Khan
New Delhi
Summary
Seasoned Sales Development Representative with solid background in business-to-business sales, lead generation and customer relationship management. Proven ability to shape sales strategies, drive revenue growth and build lasting relationships with clients. Strong communication skills, adept at understanding client needs and delivering tailored solutions. Previous roles demonstrate significant impact on pipeline development and overall company success.
Overview
2
2
years of professional experience
Work History
Sales Development Representative
Meritto
Gurugram
03.2024 - Current
- Gathered customer requirements and provided product information to meet their needs.
- Developed creative marketing strategies to generate interest in products or services.
- Identified potential clients through market research and cold-calling.
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Maintained communication with account executives to facilitate development of sales opportunities.
- Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
- Conducted discovery with prospects to evaluate pain points.
Client Service Representative
Pratham Test Prep
New Delhi
04.2023 - 06.2025
- Managed client accounts by providing accurate data entry services.
- Maintained customer records in the database system.
- Answered incoming calls from customers regarding billing inquiries, technical issues, product concerns.
- Developed strong relationships with customers through friendly interactions and problem-solving abilities.
- Provided customer service support to clients in a timely and efficient manner.
- Demonstrated excellent listening skills and empathy towards customers' needs and concerns.
- Greeted incoming customers to provide immediate, friendly and knowledgeable support.
Education
MBA - Marketing Management
FOSTIIMA Business School
New Delhi, Delhi03-2024
B.com - Financial Management
Islamia College of Commerce
Gorakhapur, Uttar Pradesh, India04-2022
High School Diploma -
International Indian School, Al Dammam
Dammam, Saudi Arabia04-2017
Skills
- Customer relationship management
- Lead generation
- Market research
- CRM software
- Email marketing
- Sales strategy development
- Account management
- Communication skills
- Active listening
- Problem solving
- Time management
- Cold calling
- Leads prospecting
- Sales team collaboration
- CRM management
- Lead qualification
- Outbound sales management
- CRM tracking
- Adaptability and flexibility
- Sales presentations
- Product knowledge
Accomplishments
- I was honored to receive a Star Performance Certificate just six months after joining the company, recognizing my dedication and outstanding contributions.
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Sales Development Representative
Meritto
03.2024 - Current
Client Service Representative
Pratham Test Prep
04.2023 - 06.2025
MBA - Marketing Management
FOSTIIMA Business School
B.com - Financial Management
Islamia College of Commerce
High School Diploma -
International Indian School, Al Dammam
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