Hi, I’m
Saaiiram Vennellkanty
Information Technology
Summary
Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing consultative enhancement recommendations based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements and stakeholder engagement procedures to align with strategic goals.
Overview
12
years of professional experience
Work History
International Specialty Products Pvt Ltd (Ashland Inc.)
Solutions Analyst (Global Hosting Platform Owner)
7 2022 - Current
Job overview
- Manage the global hosting services including design, engineering, operations, project execution, and outsource supplier management
- Direct review of current systems, tools, and processes to determine appropriate changes to improve efficiency
- Manage end-to-end lifecycle and delivery of various infrastructure technologies
- Create designs based on industry best practices and latest technology trends, engineering standards and support
- Provide technical leadership as well as direction for level 3 escalations and event management
- Create, implement, and maintain policies, standards, and guidelines to implement, support, and protect the IT assets
- Tuning multiple operating systems and applications to increase performance and reliability of services
- Manage and optimize infrastructure costs (e.g
- Spend reporting, develop cost savings, etc.)
- Platform Owner of hosting services to review and approve all Hosting Services related production changes in CAB
- Worked on Data Center Transition from one MSP to another MSP
- Managing the internal project including design, implementation, coordination with internal stake holders
- Worked on Budgeting, Procurement and approving RU billing every month
- Provided technical expertise as well as defined process to improve the service operations
- Overall exposure on end-to-end Hosting, Storage, Backup & Security Vulnerability management areas
- Assisting teams with critical patching and vulnerability remediation's
- Involved in all application integration design sessions
- Collaboration with various Business Stakeholders to ensure software is performing correctly and efficiently utilizing best practices
- Handled Tier 3 (complex) issues providing advanced support and triage of end-to-end virtualized environments; Works with the vendor as needed
- Design and implement backup, disaster recovery or business continuity strategies
- Actively participated in stakeholder meetings with the goal of understanding and gathering the technical requirements for all major projects and initiatives planned
- Developed comprehensive performance analysis of business processes and review ways of improvement
- Managed complex server hardware, operating systems
- Maintaining the highest levels of up-time by responding to system alerts quickly ensuring that all aspects of the systems infrastructure are at production levels
- Providing instructions or guidance to less experienced staff comprised of compute, backup and storage focused engineers.
Tata Consultancy Services Pvt Ltd
Assistant Consultant
04.2021 - Current
Job overview
- Working on a project having more than 20,000 servers located across the globe
- Supervised a team of 15 members as a Shift lead
- On boarding and mentoring new joiners into the project
- Implementing projects based on the client requirements
- Creating SOP's and KB's for the technical issues
- Attending CAB calls and guiding the team on aging incidents to take them to the closure
- Attending weekly project calls to provide the updates
- Remediating the security vulnerabilities as per the report from security team
- Working on day to day operations includes handling alert as well as user incidents, service catalogue requests and change tasks
- Working with vendor (Microsoft & HP) for OS critical issues and hardware issues on the windows servers
- Working on Azure compute related activities like resizing the VM's, creating NSG rules, Adding /increasing the disk capacity & troubleshooting the azure VM connectivity issues
- Handling share drive access and connectivity issues raised by the end user
- Monitoring the physical server health status using HPOV, upgrading the firmware and coordinating with the data center facilities team for hardware part replacement or other hardware issues.
Atos IT Services Pvt Ltd.
Tech Lead
06.2017 - 03.2021
Job overview
- Working on a project having more than 6000 servers located across the globe
- Supervised a team of 10 members as a Shift lead
- Monitored staff member work and prioritized IT tasks according to company objectives
- Drafted reports and worked with Management team
- On boarding and mentoring new joiners into the project
- Attending CAB calls and post implementation review calls
- Security hardening and monitoring of VMs & ESX servers (CPU, Memory, Disk and Network Utilization) for security compliance
- Troubleshooting of Windows OS issue like performance, Server down, Hardware failures
- Responsible for maintenance of Windows 2003,2008,2012,2016 & 2019 server OS and to ensure smooth functioning of these servers and client OS
- Working jointly with the Client over the Conference calls to resolve the issues and day to day operation pertaining to Windows production servers
- Working on Day to Day operations which involves Server Health analyzing (Windows 2003 2008 2012 2016 and 2019), Disk space, HDD availability, Memory consumption, Service health and Network Uptime), DNS, DHCP, cluster nodes down/failover and IIS issues
- Timely providing reports to higher levels & customer about windows report, Performance reports and backup reports etc
- Providing Hardware and Software support at user satisfaction level
- Remediating the security vulnerabilities & generating the compliance reports of all servers
- Resolving issues related to unexpected shutdown, POST errors, Disk Utilization, Services failure, User requests
- Commissioning and Decommissioning of Windows servers
- Working knowledge on SCOM Monitoring tool.
Vmoksha Technologies Pvt Ltd.
Senior Systems Engineer
05.2014 - 06.2017
Job overview
- Worked for pharmaceutical project having more than 4000 servers located across the globe
- Worked as per the ITIL process
- Handling & Managing Incident Management and Change Management (RFC)
- Migrating Physical Servers to Virtual Server using VMware Converter (P2V Converter)
- Enabling VMware features like SVMotion, VMotion and High Availability (HA)
- Creating, Managing Virtual Machines using templates
- Handling the Backup failure issues
- (VSS Writers failures, Backup Services Failure, Client Server not able to connect with Backup Server)
- Troubleshooting the McAfee issues on server
- Providing the access to the share drives on file servers
- Handling the cluster nodes down/failover issues
- Performing daily task Health Check-up on & Wintel Servers
- Monitoring VM's and ESXI Servers using Virtual center
- Increasing the disk size of VM's using Disk part.
EXPERIS IT PVT LTD (Formerly WDC)
Windows Administrator
05.2013 - 02.2014
Job overview
- Installation, Configuration and administration of Windows operating systems
- Creating Users, Groups, Organization units and Security management through Active Directory
- Configuring and managed DHCP, DNS and Active Directory
- Creating, Deleting AD user accounts, resetting the user accounts and passwords
- Monitoring, managing and reporting daily, weekly and monthly server, client systems status
- Backup and Restore files
- Installation and configuration proprietary software's, applications
- Assign IP address to systems and user permeations.
Education
Welingkar Institue of Management StudiesMumbai
Advanced Diploma in Business Administration from Business Administration And Management
04.2001
PBR Visvodaya Institute of Technology And ScienceKavali, India
Bachelor of Technology from Electrical, Electronics Engineering Technologies
04.2001
University Overview
- Final Grade: 68.52%
Skills
Experience on end-to-end Hosting, Storage, Backup & Security Vulnerability management areas
Architect, build, maintain, and support compute, backup and storage delivery platforms
Service Management- Incident, Request, Change and Problem Management
Installation, configuration & administration of Windows 2016 ,2019& 2022 servers
Configuration, management and maintenance of Microsoft Active Directory, DNS, Group Policy, IIS & FTP services
Install, configure, upgrade, and manage VMWare vCenter, vSphere ESXi servers
Provision and configure various Linux operating systems, server hardware, and core server applications/functions
Administering scalable virtual machine infrastructure in both a private and public cloud environment
Assisting teams with the Root Cause Analysis (RCA) for the major issues
Handled various projects and completed in timely fashion
Familiarity with Amazon AWS or Azure Cloud environments
Expertise in managing complex server hardware, operating systems, and storage (SAN/NAS/Object) solutions
Deep understanding of storage technologies and protocols (ie iSCSI, NFS, SMB/CIFS) and hardware (Dell EMC)
Experience in implementing monitoring tools, patch management tools, and application management tools
Excellent communication skills and ability to work independently to organize information and produce technical documentation for operational effectiveness
Working experience in a 24/7 environment and provided On Call support during outages/impairments and major infrastructure change schedules
Knowntechnologies
Azure, AWS, VMware vSphere 6.7/7.0/8.0, Microsoft Hyper-V, Windows Server 2008/2012/2016/2019/2022, RHEL, CentOS, Dell Networker, Avamar, Service NOW, BMC Remedy, Dell Idrac, DS view, HP ILO, RDP, Dell OME, HP One View, Solar winds, Dell PowerEdge, VRTX, HP ProLiant, Synergy, PowerShell, Zerto, Azure Migrate, Qualys, Tenable
Technicalcertifications
- AZ-104 Microsoft Certified Azure Administrator Associate [MS0618453392]
- ITIL Foundation Certified in IT Service Management (ID: GR7502830925V)
- (70-640) MCTS - Configuring Active Directory on Windows 2008 Server (ID E200-0144)
Educationalqualification
Electrical & Electronics Engineering, Jawaharlal Nehru Technological University, 2011, 68.52%, Board of Intermediate Education, Andhra Pradesh, 2007, 87.80%, SSC Board, Andhra Pradesh, 2005, 75.60%
Languageproficiency
- English
- Hindi
- Telugu
- Kannada
Job Profile
Having 11 Years of experience in managing Global Hosting, Datacentre transition and Vulnerability management, systems Administration across various distributed systems and providing infrastructure solutions in an enterprise environment.
Personal Information
- Date of Birth: 12/27/89
- Marital Status: Married
Disclaimer
I here declare that the above-mentioned particulars are true and correct to the best of my knowledge and belief.
Timeline
Assistant Consultant
Tata Consultancy Services Pvt Ltd
04.2021 - Current
Tech Lead
Atos IT Services Pvt Ltd.
06.2017 - 03.2021
Senior Systems Engineer
Vmoksha Technologies Pvt Ltd.
05.2014 - 06.2017
Windows Administrator
EXPERIS IT PVT LTD (Formerly WDC)
05.2013 - 02.2014
Welingkar Institue of Management Studies
Advanced Diploma in Business Administration from Business Administration And Management
04.2001
PBR Visvodaya Institute of Technology And Science
Bachelor of Technology from Electrical, Electronics Engineering Technologies
04.2001
Solutions Analyst (Global Hosting Platform Owner)
International Specialty Products Pvt Ltd (Ashland Inc.)
7 2022 - Current