Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
SAANIT KUMAR DAS

SAANIT KUMAR DAS

Kolkata

Summary

Marketing and service operations leader with 11+ years of experience in the automotive and FMCG industries. Expert in customer marketing, service product management, and business development with a proven track record of improving market share, driving ROI-focused campaigns, and enhancing brand presence. Skilled in cross-functional leadership, technical support, and digital transformation.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager - Luxury Customer Marketing

DIAGEO INDIA
11.2024 - Current

- Executed national customer marketing campaigns aligned with business strategies.
- Managed brand promotions, agency collaborations, and ROI-focused activations.
- Developed consumer insights into actionable marketing plans.

Manager - Service and Sales Operations

CLEAN ELECTRIC PVT LTD
04.2023 - 10.2024

- Led marketing strategy, product launches, and digital transformation.
- Handled client retention, account management, and cross-functional team building.
- Improved service quality and productivity through data analysis.

Service Marketing Manager

VE COMMERCIAL VEHICLES LTD
10.2018 - 03.2023

- Managed Eastern region including Bhutan for service product strategy and execution.
- Drove dealer performance, telematics services, and brand visibility.
- Led product launches, campaign execution, and competition analysis.

Business Consultant- PV Radial

APOLLO TYRES LTD
11.2016 - 09.2018

- Promoted premium tyre segment and conducted technical trainings.
- Collected market intelligence and improved customer experience.
- Supported OEM collaboration and SLA-based issue resolution.

Senior Engineer- Parts and Service

SIMPSON & CO. LTD
01.2016 - 10.2016

- Led regional marketing, sales, and service for engine products and spares.

- Conducted training and dealer development to expand network reach.

- Managed promotional activities and ensured spare part availability.

Service Engineer

Gulf Ashley Motor Ltd, (Hinduja Group)
06.2014 - 12.2015

- Managed service operations, warranty inspections, and key accounts including government clients.

- Conducted failure analysis, service campaigns, and performance reporting.

- Streamlined maintenance to reduce vehicle TAT.

Service Engineer

French Motor Car Co. Ltd.
11.2013 - 05.2014

- Handled service diagnostics, warranty, and customer satisfaction improvement.

- Promoted recon products and ensured spare parts availability.

- Trained staff and developed service SOPs for operational excellence.

Education

Post Graduate Diploma - Marketing Management

Indian Institute of Skill Development and Training
01.2024

B.Tech - Automobile Engineering

Hindustan College of Science and Technology
01.2012

H.S. - undefined

South Point School
01.2008

HSLC - undefined

South Point School
01.2006

Skills

  • Customer service
  • Team leadership
  • Time management
  • Relationship building
  • Decision-making
  • Strategic planning
  • Customer relationship management
  • Cross-functional teamwork
  • Business planning
  • Business development
  • Marketing
  • Operations management

Certification

- Google Digital Marketing & E-Commerce (Coursera)
- Marketing Management – IIM Bangalore
- Internet & Social Media Marketing – Alison
- Marketing & Communications – IBMI

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Bengali
Bilingual or Proficient (C2)

Timeline

Manager - Luxury Customer Marketing

DIAGEO INDIA
11.2024 - Current

Manager - Service and Sales Operations

CLEAN ELECTRIC PVT LTD
04.2023 - 10.2024

Service Marketing Manager

VE COMMERCIAL VEHICLES LTD
10.2018 - 03.2023

Business Consultant- PV Radial

APOLLO TYRES LTD
11.2016 - 09.2018

Senior Engineer- Parts and Service

SIMPSON & CO. LTD
01.2016 - 10.2016

Service Engineer

Gulf Ashley Motor Ltd, (Hinduja Group)
06.2014 - 12.2015

Service Engineer

French Motor Car Co. Ltd.
11.2013 - 05.2014

B.Tech - Automobile Engineering

Hindustan College of Science and Technology

H.S. - undefined

South Point School

HSLC - undefined

South Point School

Post Graduate Diploma - Marketing Management

Indian Institute of Skill Development and Training
SAANIT KUMAR DAS