Summary
Overview
Work History
Education
Skills
Languages
Websites
Affiliations
Accomplishments
Course: Digital Marketing & E-commerce Professional-Google
Timeline
Generic

SAANYA CHAUDHARY

Navi Mumbai

Summary

Marketing professional with over two years of experience in customer success, content creation, and product management. Skilled in running social media campaigns, researching market trends, and building strong customer relationships. Experienced in supporting product development and promoting brand growth. A motivated team player with a passion for learning and improving, eager to bring fresh ideas and contribute to the success of marketing and business development efforts.

Overview

6
6
years of professional experience

Work History

Marketing Intern

Epigamia
Mumbai
03.2025 - 05.2025
  • Contributed to content creation across social media and brand communication channels to support marketing campaigns.
  • Assisted in packaging revamp projects, providing input on design, copy, and consumer appeal.
  • Participated in brainstorming and development of new product ideas, taking a product manager-style approach to research and planning.
  • Supported the execution of product sampling and brand-activation events across multiple cities to boost brand awareness and customer engagement.
  • Collaborated with cross-functional teams including design, sales, and product to bring ideas to market.

Customer Success Manager

Baddi Print Packs
Baddi
12.2021 - 08.2023
  • Responded to customer inquiries about products, pricing, and ongoing promotions.
  • Recommended suitable packaging solutions based on customer needs and business goals.
  • Provided personalized support and guidance to customers, focusing on special requirements and building long-term relationships.
  • Ensured a positive customer experience by addressing issues promptly and professionally.
  • Worked closely with sales and product teams to align customer feedback with the business strategy.

Sales & Marketing Intern

Swiggy
Chandigarh
01.2019 - 03.2019
  • Helped bring in new restaurant clients by pitching Swiggy’s platform and benefits.
  • Researched restaurant business models and analyzed how the industry is shifting from offline to online platforms.
  • Supported the team in identifying potential leads and understanding market trends to improve partner onboarding strategies.

Education

B.Com Hons. - Marketing Management

MCM Dav College
Chandigarh
08.2021

Class XII - Commerce

Carmel Convent School
Chandigarh
01.2018

Class X -

Ryan International School
Chandigarh
01.2016

Skills

  • Social media & Content Marketing
  • Customer relationship management
  • Social media analytics tool
  • Market research & analysis
  • Microsoft Office Suite
  • Attention to detail
  • Adaptability

Languages

Hindi
First Language
English
Advanced (C1)
C1

Affiliations

1) Contributed to Project Samarth, educating underprivileged children, through Rotaract Club, fostering community empowerment and education

2) Motivating and coordinating link between the members and learned time management and leadership.

Accomplishments

  • Planned and executed social media campaigns to promote the fest on platforms like Instagram, Facebook, and Whatsapp.
  • Reached out to potential sponsors and partners, prepared pitch decks or sponsorship proposals

Course: Digital Marketing & E-commerce Professional-Google

  • Knowledge of remarketing strategies to re-engage customers who have previously interacted with e-commerce sites.
  • Conversion rate optimization (CRO) for increasing sales and improving the user experience.
  • Creating and managing end-to-end digital marketing campaigns.
  • Budgeting and forecasting for paid campaigns, ensuring efficient resource allocation

Timeline

Marketing Intern

Epigamia
03.2025 - 05.2025

Customer Success Manager

Baddi Print Packs
12.2021 - 08.2023

Sales & Marketing Intern

Swiggy
01.2019 - 03.2019

B.Com Hons. - Marketing Management

MCM Dav College

Class XII - Commerce

Carmel Convent School

Class X -

Ryan International School
SAANYA CHAUDHARY