Saara Rauniyar

- Coordinating with clients to understand their event requirements
- Managing bookings, schedules, and timelines
- Communicating with hotel staff, catering teams, and other vendors
- Ensuring event setup, audiovisual equipment, and amenities meet client needs
- Handling logistics, payments, and invoicing
- Troubleshooting any issues that may arise during events

- Manage over 50 customer calls

- Increased Sales by 10%

• 1. Passenger handling: Assisting passengers with check-in, baggage drop-off, and boarding.
• 2. Baggage handling: Loading and unloading luggage, managing baggage claims, and resolving issues.
• 3. Airport operations: Coordinating with airlines, ground handlers, and other stakeholders to ensure flight schedules run smoothly.
• 4. Customer service: Providing information, answering queries, and resolving passenger complaints.
• 5. Safety and security: Ensuring adherence to airport security protocols and responding to emergencies.
• 6. Communication: Liaising with air traffic control, airlines, and other teams to facilitate efficient ground operations.
• 7. Time management: Managing time-sensitive tasks, such as preparing flights for departure and arrival.