Saba Khan PMP®

• Directed nationwide wireless rollout (10,000+ sites), ensuring on-time, on-budget delivery.
• Managed Rs.500 Cr. portfolio, achieving 15% reduction in project delays via process automation.
• Introduced online performance tracking tool improving monitoring efficiency.
• Collaborated with procurement, finance, and planning to deliver annual savings of Rs.25 Cr.
• Cultivated partnerships with external organisations, expanding programme reach and impact through collaborative endeavours.
• Oversaw the implementation of project management methodologies, improving team productivity and project delivery quality.
• Coordinated resource allocation, ensuring optimal utilisation of personnel, finances, and materials for successful programme execution.
• Fostered a culture of continuous improvement, encouraging innovation and adopting best practices to enhance programme outcomes.
• Streamlined operational procedures, resulting in significant cost savings and increased efficiency across programme deliverables.
• Implemented robust change management processes, minimising disruption and maintaining programme momentum during transitions.
• Set ambitious team goals and monitored performance against objectives.
• Coordinated with stakeholders to define programme objectives, delivering tailored solutions that met diverse needs.
• Conducted regular programme evaluations, identifying areas for improvement and implementing corrective actions to meet performance targets.
• Negotiated contracts with suppliers and service providers, securing favourable terms that supported programme objectives and budget constraints.
• Drove project meetings, planning and follow-up task delegation to achieve deliverables.
• Orchestrated the restructuring of project teams, enhancing collaboration and driving forward project advancement.
• Authored detailed reports and presentations for executive leadership, providing insights into project progress and challenges.
• Collaborated with senior management to understand needs, successes and failures of existing strategies.
• Oversaw the successful launch of 10+ high-profile projects, significantly enhancing company reputation in the industry.
• Balanced priorities of complex stakeholder groups for positive programme outcomes.
• Engaged with senior management to report on programme status, risks, and achievements, securing ongoing support and resources.
• Built collaborative cross-functional teams supporting development and implementation of proactive policies.
• Facilitated workshops and training sessions to enhance team capabilities and knowledge in project and programme management.
• Mentored 40+ engineers & project leads, enhancing team productivity.

• Spearheaded budget planning and OpEx-saving initiatives, cutting costs by 12% annually.
• Coordinated daily with circle acquisition, O&M, and project teams to resolve critical issues.

Ensured timely vendor payments and compliance with project

• Collaborated with cross-functional teams to develop innovative solutions that addressed complex business challenges.
• Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
• Mentored junior employees, fostering a positive learning environment that promoted personal growth and skill development.
• Enhanced communication and collaboration among team members by organizing regular meetings and brainstorming sessions.
• Evaluated employee performance regularly, offering constructive feedback and creating tailored development plans for continuous improvement.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Developed strong working relationships with staff, fostering a positive work environment.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Enhanced team productivity by streamlining operational processes.
• Assisted in budget preparation, ensuring alignment with financial goals.
• Coordinated with vendors for timely inventory replenishment, ensuring product availability.
• Facilitated team-building activities, enhancing team cohesion and morale.
• Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.

• Monitoring the Network Roll out for delivery of Broadband Services to Retail as well as Enterprise Customers.
• Coordination with Circle Project team for the Progress Review of Broadband OFC Roll out.
• Taking care of the entire OFC project(FTTH).
• Budget Preparation for Pan India Broadband Network Deployment.
• Managing the circle issues related with Broaband Network Deployment on a daily basis.
• Monitoring the Process for construction of new cell sites across the country.
• Currently handling 3 projects namely Phase4, Win (1, 2, 3) and Win 4 which basically consists of various site construction details.
• Collecting the data from all over India and doing hardcore analysis of Data and Reports.
• Development of new reports as per business, process and operations Requirement.
• Preparation of various reports, which enables the management, client and operations at various levels to perform the reviews, making decisions and analysis, there on implementation.
• Automation of reports in MS-Access and MS-Excel.
• Compile and process the data that comes from all over India.
• Coordinating with Central and Circle Planning for expediting process for new coverage plans for extending coverage.
• Preparation and updation of various presentations(Weekly/Monthly). This helps management in decision making.
• Department: Program Management Broadband Network Deployment (Wireless/Wireline)

• Managing the query and issues relating to BPL net connect.
• Responsibility to resolve online issues related to software installation of Net connect in various Operating systems like window 98SE, window 2000 family, windows XP and Linux.
• Complete Net Connect solution for different type of Handset and Data Card
• Troubleshooting post installation complaint related to connectivity, speed, virus issue and SMTP and POP mail Accessing related Problem.
• Troubleshooting of Bluetooth and Infrared installation and connectivity issue.
• Handling MACD & Billing related issue.
• Taking complaints (if required) and forwarded to the concerned department

• Interacted with agencies
• Set, scheduled and confirmed appointments
• Coordinated for advertisements, displays, and events across the nation
• Acceptance & Billing
• R.O.punching, direct interaction with auditor, audit queries resolution on a daily basis
• Interacted with clients for accounting and billing purposes
• Customer care and support responsibilities
• MIS –related all jobs
• Prepared & analyzed Generation, collection, market share &, outstanding reports