Saba Shaikh
Mumbai
Summary
Dynamic beauty professional with extensive experience at Estée Lauder, excelling in product knowledge and customer engagement. Proven track record in driving sales through personalized consultations and effective upselling techniques. Adept at building lasting customer relationships while delivering exceptional service and maintaining brand standards. Skilled in consultation techniques and committed to enhancing client satisfaction.
Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident. Active listener uncovers customer desires and recommends appropriate solutions. Excellent communicator and problem solver.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
NARS
04.2026 - Current
- Assist customers with product selection and provide personalized beauty recommendations.
- Supported sales targets by leveraging product knowledge for effective upselling and cross-selling.
- Managed billing, product displays, stock handling, and daily store operations to ensure seamless customer experiences.
- Organized displays and merchandise to create an attractive brand presentation and maintain professional customer service standards.
Freelance Mehendi Artist - Eid Assignments
Dubai
04.2023 - Current
- Travelled to Dubai twice specifically for short-term mehendi work during the Eid occasion.
- Provided mehendi / henna application services to customers during each one-week assignment.
- Understood customer preferences and created designs according to occasion, style and requested detailing.
- Worked efficiently with different customers while maintaining neatness, hygiene, professional behaviour and time management.
- Gained practical experience working with Dubai-based customers and adapting to a fast-paced festive environment.
Beauty Advisor
Tira - Reliance Beauty
05.2025 - 03.2026
- Assisted customers in understanding products and selecting suitable options based on their needs.
- Provided excellent customer service and ensured a positive end-to-end shopping experience.
- Handled customer queries, complaints and feedback professionally.
- Maintained strong customer relationships to encourage repeat visits and customer loyalty.
- Supported store sales through product knowledge, recommendations and customer engagement.
Beauty Advisor
Estée Lauder (ELCA)
08.2023 - 12.2025
- Provided beauty consultations and assisted customers with suitable product selection.
- Conducted makeover sampling and product demonstrations to increase customer engagement.
- Handled customer queries and maintained professional, service-focused interactions.
- Followed up with customers to support sales and encourage repeat purchases.
- Built strong customer relationships through personalised recommendations and attentive service.
Makeup Artist
Maybelline
12.2021 - 06.2023
- Visited and supported different retail stores while representing the brand professionally.
- Handled customers by understanding their requirements and recommending suitable makeup products.
- Demonstrated products and supported customers in making confident purchase decisions.
- Maintained a positive customer experience through polite communication and product knowledge.
Skills
- Product knowledge
- Sales support
- Customer engagement
- Consultation techniques
Timeline
Beauty Advisor
NARS
04.2026 - Current
Beauty Advisor
Tira - Reliance Beauty
05.2025 - 03.2026
Beauty Advisor
Estée Lauder (ELCA)
08.2023 - 12.2025
Freelance Mehendi Artist - Eid Assignments
04.2023 - Current
Makeup Artist
Maybelline
12.2021 - 06.2023