Sabarinathan
Bangalore
Summary
Seeking assignments in Service Delivery Support & Telecom Operations with an organization of repute in Telecom industry
Enthusiastic and dynamic professional with over 18.5 Years of experience in Service delivery, L2 support, and Operations & Maintenance across Telecom industry. Currently associated with Ericsson India Global Services Pvt Ltd as Technical Support Engineer (JS7) – RAN, Baseband platform support – CDS PLM (SYNC, TN, RCS, IPT).
Well versed with Ericsson RAN – Classic BSC, HDBSC, EVO BSC, RBS – 2000 & 6000, DUG, DUL, DUS, BB, XMU, AIR, AAS. Handling and troubleshooting GRAN issues & AXE(APZ+APG) issues, LRAN & 5GRAN issues. Successfully worked on Ericsson GSM, LTE & 5G Network based applications. Troubleshooting and debugging hardware faults in Baseband & Radio control system (BB, RU, AIR, AAS, DOT) Proven success in devising and implementing strategies aimed at service processes, improving network functioning, strengthening brand image, and ensuring delivery of high standard of customer service. Excellent communication, relationship management, interpersonal, analytical, consultative, and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Technical Support Engineer – RAN
Ericsson India Global Services Pvt. Ltd
BANGALORE
02.2013 - Current
CDS PLM • RCS • TN • SYNC • RICM • XMU • IPT • L1PM • CSR Handling • Emergency Recovery •
CSR Handling & SLA Compliance • System Upgrades & Updates (BSC/ MSRBS/ RBS/ GNodeB/ ENodeB) • Emergency Recovery Support • Solution Creation (METIS Database) • Mentoring & Team Guidance • Special Projects (Saudi Arabia STC/Mobily, UAE Etisalat, BSNL, Vodafone, Aircel, Dialog, and Celcom Malaysia) • BSC Integration & Rehoming • MSC Pool Projects • Software Upgrades (G16B, APZ Conversion) • Memory Expansion • EVO BSC/RNC Integration • GSM/ENM Support.
Back Office - RAN
Ericsson India Global Services Ltd
Noida
07.2011 - 01.2013
- Alarm Management • SLA Compliance (99%) • Level 2 Support • Airtel Operations (Ericsson) • Change Requests • Preventive & Corrective Actions • Trouble Ticketing • Routine Health Checks (BSC/RNC) • Proactive Maintenance • Troubleshooting (Ericsson BSC APZ/APT/APG, RNC, Node B) • Critical Alarm Rectification (CP/AP faults)
Network Engineer
Aircel Cellular Limited
Chennai
08.2007 - 07.2011
• Systems – BSC/MSC/MGW • Operations & Maintenance • Optimization & Performance • Troubleshooting & Support • Integration & Commissioning • Upgrades & Updates
Education
M.B.A - HR
Madras University (IDE)
Chennai01.2010
B.E - Electronics and Communication Engineering
Jaya Engineering College
Chennai01.2007
M.Tech - Data Science, ML & AI
PES University
BengaluruSkills
- Technical troubleshooting and recovery
- Telecom project coordination
- Multitasking proficiency
- Python and SQL programming knowledge
- Kubernetes and Docker knowledge
- Data science, machine learning, and AI student
Disclaimer
I hereby declare that the above information furnished declared is true to my knowledge.
Certification
- Ericsson Cloud Native
- Ericsson IP Certified (ECP 103)
- Ericsson RAN Certified
- Ericsson Radio Network Design Certified
- GIAP Assessment – Support Engineer JS6 – 2016 (Senior level) – Internal Ericsson.
Languages
English
Proficient
C2
Tamil
Proficient
C2
Kannada
Intermediate
B1
Timeline
Technical Support Engineer – RAN
Ericsson India Global Services Pvt. Ltd
02.2013 - Current
Back Office - RAN
Ericsson India Global Services Ltd
07.2011 - 01.2013
Network Engineer
Aircel Cellular Limited
08.2007 - 07.2011
M.B.A - HR
Madras University (IDE)
B.E - Electronics and Communication Engineering
Jaya Engineering College
M.Tech - Data Science, ML & AI
PES University