Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sabariraj Ganesan

Quality, CIM Project Management, Process Improvements, Complaints Handling & SCM
Chennai

Summary

Focused CIM Implementation Manager & Quality Specialist with expertise in Project management, Six Sigma, Customer Quality & Complaints handling, Quality standards, documentations & auditing, Process Improvements, Lean concepts and end-end Supply Chain Management. Applying creative and analytical approach to operations for continuous process improvement. Successful at building and maintaining open communication between team members, clients and leadership. Quality-driven and proactive with advanced understanding of top management.

Overview

6
6
years of professional experience
8
8
years of post-secondary education
6
6
Certifications

Work History

Implementation Manager (Client : Vestas)

ENABL A/S India
Chennai
06.2022 - Current
  • Responsible for Continuous Improvement Management Implementation upgrades for Global Market.
  • Managed over 50 CIM projects & increased the upgrade by 20%.
  • Created implementation methodologies to control project and meet deadlines.
  • Validated affected turbines population list, case summary, customer information sheet, service message and service work instruction with Six Sigma DMAIC approach.
  • Used coordination and planning skills to achieve results according to schedule.
  • Connecting global service business units, validating functional reviews, conducting implementation gate meetings & potential follow ups of upgrade plans
  • Monitored regions & service business units to identify potential risks and implement mitigation actions to protect from unforeseen delays and costs.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Responsible for review and validation of implementation plan, tools, training and special resources.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Implemented HOTLIST process across global, to enable chronical failure visibility & traceability throughout the value chain.

Customer Quality Specialist

KONE Corporation, India Supply Unit
Chennai
07.2018 - 05.2022
  • Handling of External Customer Complaints for all Indian Market & South Asia. Action closure through 8D approach and CA Process.
  • Acted as One Point Contact for Global Team for Quality Complaints Forum & responsible for Showcasing all Quality Improvements & other Quality Metrics.
  • Worked efficiently with Global Team in Monitoring & Measurement of Statistical Driven data to achieve KPI's.
  • Experience in developing reports using BI Tools - Qlik view, Qlik Sense, Quality Tools, Minitab & MS office.
  • Presenting Management KPI's in Top Management Meeting - Daily Monitoring of Warranty Feedback claims (CAT 1, CAT 2 & CAT 3), EFR, RST & Escalate Top Issues to the Management for Corrective Actions & Support.
  • Ensuring product availability against MRP / New product development according to stakeholder's requirement.
  • Having full control of warehouse Team to issue goods only for required projects.
  • Monitor progress and effectiveness of corrective and preventative actions.
  • Working with SAP ERP (Enterprise Resource Planning) module for material Flow process.
  • Providing advance information for imported long lead components to planning to work closely with planning Team.
  • Conducting periodical audit in Plant process and at Supplier Process to ensure on corrective action implementation for Customer complaints and conducting periodical Process / Product audit for preventing Customer complaints.
  • Reduce Early Failure Rate (EFR) & CoPQ by coordinating with CFT Teams among Supply Line and Front Line for taking corrective and Preventive actions.
  • Increase Replacement Shipment Time % (RST) by Processing Claims and shipment of replacement material to Front line within stipulated time.
  • Increase Defective Material Analysis % by effectively analyzing defective material in Reliability Lab and fixing the cause code to respective CFT Team.
  • Intensively worked on identifying Root cause of Product failure and to coordinate with relevant teams for development.
  • Coordinating with Supplier Quality Team for Reducing EFR by analyzing Defective Part and take it up with Supplier for CAPA.
  • Understand key metrics that measure business-unit performance, create scorecards, and monitor process performance over time.
  • Releasing of Filed Letter / Retrofits for Chronical issues identified and has to implement actions for previously affected Jobs to enhance Quality.
  • Packing improvements carried out based on NCR (Nonconformance report) for certain imported materials.
  • Handling Process Improvement Request raised by Front Line & supporting with Actions & Implementations.
  • Core Team member of Quality Improvement activities - Quality Starts with me, QIT, Quality Operating Model & ONE ISO.

Associate Engineer - Quality

Sriram Industries
Chennai
05.2017 - 06.2018
  • Participated in designing commissioning/qualification/verification for new project development and acquisition.
  • Led full project lifecycle efforts, providing leadership from design phase, through quality assurance testing and to final production.
  • Applied Six Sigma principles to process control methodology.
  • Led manufacturing project of Turbine Blade Transport Tool for Client (Acciona) & responsible for complete end to end supply chain management.
  • Responsible for Incoming, In-Process & final inspection for Renewable projects carrying out documentations & activities like NDT, PPAP documentations & sign off.
  • Carried out supplier assessment audits for new & existing supplier.
  • Handled process and line audits periodically.

Education

PGDM - Total Quality Management & ISO 9001

All India Institute of Management Studies
India
06.2021 - 06.2022

Bachelor of Engineering - Mechanical Engineering

Sree Sastha College of Engineering
India
05.2013 - 05.2017

H.S.C -

Velammal Mat. Hr. Sec. School
India
03.2011 - 03.2013

S.S.L.C Matriculation -

Daniel Thomas Mat. Hr. School
India
03.2010 - 03.2011

Skills

    Project implementation

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Accomplishments

  • Created HOTLIST Process to create visibility & traceability of chronical / repeated failed components across the stakeholders - ENABL A/S (Client : Vestas)
  • Badged Best Performer award in Quality Assurance team for Q4 2019 & Q3 2020 - KONE Corporation.
  • Consistently reduced Early Failure Rate by 10% & CoPQ by 5% each year from previous year baseline by running a six sigma project on "Implementing full chain RCCA process to reduce customer complaints" - KONE Corporation
  • Successfully Completed Six Sigma Project on ISU QFB end-to-end Process walk-through & gap fit analysis with Global team for Process Implementation - KONE Corporation
  • Reduced Early Failure Rate by 17.2% by taking CAPA on transport failures.
  • Presented Project on Lean Manufacturing in Supplier KAIZEN Program conducted by Wheels India Pvt. Ltd. - Sriram Industries
  • Published two International Journals in IJERT Vol 3- Issue 9 & Vol 4 - Issue 12.


Certification

Six Sigma Green Belt

Timeline

Implementation Manager (Client : Vestas)

ENABL A/S India
06.2022 - Current

PGDM - Total Quality Management & ISO 9001

All India Institute of Management Studies
06.2021 - 06.2022

Customer Quality Specialist

KONE Corporation, India Supply Unit
07.2018 - 05.2022

Associate Engineer - Quality

Sriram Industries
05.2017 - 06.2018

Bachelor of Engineering - Mechanical Engineering

Sree Sastha College of Engineering
05.2013 - 05.2017

H.S.C -

Velammal Mat. Hr. Sec. School
03.2011 - 03.2013

S.S.L.C Matriculation -

Daniel Thomas Mat. Hr. School
03.2010 - 03.2011

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Sabariraj GanesanQuality, CIM Project Management, Process Improvements, Complaints Handling & SCM