Sabariraj Ganesan
Quality, CIM Project Management, Process Improvements, Complaints Handling & SCM
Chennai
Summary
Focused CIM Implementation Manager & Quality Specialist with expertise in Project management, Six Sigma, Customer Quality & Complaints handling, Quality standards, documentations & auditing, Process Improvements, Lean concepts and end-end Supply Chain Management. Applying creative and analytical approach to operations for continuous process improvement. Successful at building and maintaining open communication between team members, clients and leadership. Quality-driven and proactive with advanced understanding of top management.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
6
6
Certifications
Work History
Implementation Manager (Client : Vestas)
ENABL A/S India
Chennai
06.2022 - Current
- Responsible for Continuous Improvement Management Implementation upgrades for Global Market.
- Managed over 50 CIM projects & increased the upgrade by 20%.
- Created implementation methodologies to control project and meet deadlines.
- Validated affected turbines population list, case summary, customer information sheet, service message and service work instruction with Six Sigma DMAIC approach.
- Used coordination and planning skills to achieve results according to schedule.
- Connecting global service business units, validating functional reviews, conducting implementation gate meetings & potential follow ups of upgrade plans
- Monitored regions & service business units to identify potential risks and implement mitigation actions to protect from unforeseen delays and costs.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Responsible for review and validation of implementation plan, tools, training and special resources.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Implemented HOTLIST process across global, to enable chronical failure visibility & traceability throughout the value chain.
Customer Quality Specialist
KONE Corporation, India Supply Unit
Chennai
07.2018 - 05.2022
- Handling of External Customer Complaints for all Indian Market & South Asia. Action closure through 8D approach and CA Process.
- Acted as One Point Contact for Global Team for Quality Complaints Forum & responsible for Showcasing all Quality Improvements & other Quality Metrics.
- Worked efficiently with Global Team in Monitoring & Measurement of Statistical Driven data to achieve KPI's.
- Experience in developing reports using BI Tools - Qlik view, Qlik Sense, Quality Tools, Minitab & MS office.
- Presenting Management KPI's in Top Management Meeting - Daily Monitoring of Warranty Feedback claims (CAT 1, CAT 2 & CAT 3), EFR, RST & Escalate Top Issues to the Management for Corrective Actions & Support.
- Ensuring product availability against MRP / New product development according to stakeholder's requirement.
- Having full control of warehouse Team to issue goods only for required projects.
- Monitor progress and effectiveness of corrective and preventative actions.
- Working with SAP ERP (Enterprise Resource Planning) module for material Flow process.
- Providing advance information for imported long lead components to planning to work closely with planning Team.
- Conducting periodical audit in Plant process and at Supplier Process to ensure on corrective action implementation for Customer complaints and conducting periodical Process / Product audit for preventing Customer complaints.
- Reduce Early Failure Rate (EFR) & CoPQ by coordinating with CFT Teams among Supply Line and Front Line for taking corrective and Preventive actions.
- Increase Replacement Shipment Time % (RST) by Processing Claims and shipment of replacement material to Front line within stipulated time.
- Increase Defective Material Analysis % by effectively analyzing defective material in Reliability Lab and fixing the cause code to respective CFT Team.
- Intensively worked on identifying Root cause of Product failure and to coordinate with relevant teams for development.
- Coordinating with Supplier Quality Team for Reducing EFR by analyzing Defective Part and take it up with Supplier for CAPA.
- Understand key metrics that measure business-unit performance, create scorecards, and monitor process performance over time.
- Releasing of Filed Letter / Retrofits for Chronical issues identified and has to implement actions for previously affected Jobs to enhance Quality.
- Packing improvements carried out based on NCR (Nonconformance report) for certain imported materials.
- Handling Process Improvement Request raised by Front Line & supporting with Actions & Implementations.
- Core Team member of Quality Improvement activities - Quality Starts with me, QIT, Quality Operating Model & ONE ISO.
Associate Engineer - Quality
Sriram Industries
Chennai
05.2017 - 06.2018
- Participated in designing commissioning/qualification/verification for new project development and acquisition.
- Led full project lifecycle efforts, providing leadership from design phase, through quality assurance testing and to final production.
- Applied Six Sigma principles to process control methodology.
- Led manufacturing project of Turbine Blade Transport Tool for Client (Acciona) & responsible for complete end to end supply chain management.
- Responsible for Incoming, In-Process & final inspection for Renewable projects carrying out documentations & activities like NDT, PPAP documentations & sign off.
- Carried out supplier assessment audits for new & existing supplier.
- Handled process and line audits periodically.
Education
PGDM - Total Quality Management & ISO 9001
All India Institute of Management Studies
India 06.2021 - 06.2022
Bachelor of Engineering - Mechanical Engineering
Sree Sastha College of Engineering
India 05.2013 - 05.2017
H.S.C -
Velammal Mat. Hr. Sec. School
India 03.2011 - 03.2013
S.S.L.C Matriculation -
Daniel Thomas Mat. Hr. School
India 03.2010 - 03.2011
Skills
Project implementation
Accomplishments
- Created HOTLIST Process to create visibility & traceability of chronical / repeated failed components across the stakeholders - ENABL A/S (Client : Vestas)
- Badged Best Performer award in Quality Assurance team for Q4 2019 & Q3 2020 - KONE Corporation.
- Consistently reduced Early Failure Rate by 10% & CoPQ by 5% each year from previous year baseline by running a six sigma project on "Implementing full chain RCCA process to reduce customer complaints" - KONE Corporation
- Successfully Completed Six Sigma Project on ISU QFB end-to-end Process walk-through & gap fit analysis with Global team for Process Implementation - KONE Corporation
- Reduced Early Failure Rate by 17.2% by taking CAPA on transport failures.
- Presented Project on Lean Manufacturing in Supplier KAIZEN Program conducted by Wheels India Pvt. Ltd. - Sriram Industries
- Published two International Journals in IJERT Vol 3- Issue 9 & Vol 4 - Issue 12.
Certification
Six Sigma Green Belt
Timeline
Implementation Manager (Client : Vestas)
ENABL A/S India
06.2022 - Current
PGDM - Total Quality Management & ISO 9001
All India Institute of Management Studies
06.2021 - 06.2022
Customer Quality Specialist
KONE Corporation, India Supply Unit
07.2018 - 05.2022
Associate Engineer - Quality
Sriram Industries
05.2017 - 06.2018
Bachelor of Engineering - Mechanical Engineering
Sree Sastha College of Engineering
05.2013 - 05.2017
H.S.C -
Velammal Mat. Hr. Sec. School
03.2011 - 03.2013
S.S.L.C Matriculation -
Daniel Thomas Mat. Hr. School
03.2010 - 03.2011
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