Life Coaching
Sabeta Yumnam
Project Manager
Pune
Summary
Resourceful Project Manager with [Number] years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Project Manager
TietoEVRY
Pune
07.2017 - 04.2023
- Monitored participant workflow and behaviors throughout training process.
- Introduced standardized training for cohesive learning environments.
- Analyzed team performance and identified opportunities for additional training.
- Developed effective training plans based on department needs and objectives.
- Implemented new training courses after assessing corporate data and identifying employee weaknesses.
- Developed individualized training plans to achieve staff readiness.
- Contributed to reductions in employee turnover by revamping training programs.
- Supported productivity increase and business growth through new hire training and mentoring.
- Identified plans and resources required to meet project goals and objectives.
- Met project deadlines without sacrificing build quality or workplace safety.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Planned, designed, and scheduled phases for large projects.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Developed and initiated projects, managed costs, and monitored performance.
- Provided detailed project status updates to stakeholders and executive management.
- Recorded and edited videos to facilitate remote learning.
- Identified and recommended staff for key positions and departments.
- Prepared and submitted project invoices for review and approval.
- Managed projects from procurement to commission.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Educated clients on proper use of products and systems.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Recruited and trained new members of guest service team.
- Tracked attendance and evaluated progress for assigned trainees.
- Implemented diverse instructional methods, optimizing trainee engagement.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Negotiated and managed third-party contracts related to project deliverables.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Monitored project performance to identify areas of improvement and make adjustments.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Prepared and presented supplementary learning material to support structured lessons.
- Developed and implemented strategic project plans to meet business objectives.
- Coordinated material procurement and required services for projects within budget requirements.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Improved marketing to attract new customers and promote business.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved safety procedures to create safe working conditions for workers.
- Presented analytical documentation to [Type] clients, translating complex studies into universally comprehensible language.
- Designed technical upgrade paths, incorporating requested functionality and performance enhancements.
- Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Drafted analyses of new and emerging [Type] technologies, recommending improvements where appropriate.
- Provided personalized end-user training, offering education via in-person and online courses.
- Authored customized user manuals for specific system configurations, tailoring content to unique employee skill profiles.
- Oversaw quality assurance testing on new installations.
- Assigned tasks to IT personnel and junior module staff, delegating work orders based on individual employee proficiencies.
- Provided personalized end-user training, offering education via in-person and online courses.
Quality Assurance Project Manager
Ocwen Financial
Pune
12.2008 - 07.2017
- Reported production malfunctions to managers and production supervisors.
- Inspected products and worker progress throughout production.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Implemented new quality assurance and customer service standards.
- Monitored staff organization and suggested improvements to daily functionality.
- Recorded, analyzed, and distributed statistical information.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Created and maintained quality management systems to align with industry standards.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Evaluated interactions between associates and customers to assess personnel performance.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Determined quality department standards, practices, and procedures.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Established and tracked quality department goals and objectives.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Specified quality requirements of raw materials with suppliers.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
Executive Trainee
WNS Global Services Pvt. Ltd.
Pune
12.2006 - 08.2007
- Organized due diligence in preparation for sale of business unit.
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
- Interviewed, recruited and trained new onboarding candidates.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
Education
Post-Graduation Diploma - Indian Art, Culture And Tourism
Allahabad Museum
Allahabad 01.2005 - 01.2006
Bachelor of Science - Zoology Hons.
Manipur University
Imphal 01.2002 - 02.2005
High School Diploma -
HRD Academy
Imphal 01.2000 - 01.2002
Skills
Advanced problem solving
Project planning and development
Project Management
Budget administration
Software Development Lifecycle
Fluent in English
Strategic planning
Budgeting
Quality control tests
Staff training and development
Policy reinforcement
Data analysis
Quality assurance background
Functional & Business Requirements
Team Bonding
Report creation
Training implementation
New project development
Software development knowledge
Project management expertise
Quality Improvement
Operations monitoring
Data interpretation
Corrective actions
Accomplishments
- Presented with the Tap on the Back Award for spurring more than 2% growth for 12 consecutive months.
- Saved the company $250k over 18 months by implementing a successful productivity improvement plan.
- Completed the [Project name] Project on time and $[Amount] under budget.
Certification
Certified Scrum Master
Interests
CSR
Social Media Marketing
Timeline
Certified Scrum Master
08-2022
Project Manager
TietoEVRY
07.2017 - 04.2023
Quality Assurance Project Manager
Ocwen Financial
12.2008 - 07.2017
Executive Trainee
WNS Global Services Pvt. Ltd.
12.2006 - 08.2007
Post-Graduation Diploma - Indian Art, Culture And Tourism
Allahabad Museum
01.2005 - 01.2006
Bachelor of Science - Zoology Hons.
Manipur University
01.2002 - 02.2005
High School Diploma -
HRD Academy
01.2000 - 01.2002