Sabresh Mouli
Summary
Customer Centric and revenue oriented Account Manager. Striving to delight customers and convert them to revenue and champions. Driving retention and cross sell growth. Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
Overview
6
6
years of professional experience
Work History
Account Executive
Highperformr.ai
08.2024 - Current
- Owning the territory of North America
- Making 120-150 calls talking to Social Media Manager and Revopps leaders
- Working with products on customer feedback
- Onboarding and upselling to clients
Strategic Account Manager
Loop Health
10.2023 - 07.2024
- Managing strategic accounts of Hyderabad and Bangalore
- Owning escalations and retentions
- Onboarding and client servicing
- Driving customer happiness
- Upselling and cross selling
- Driving renewals.
Senior Account Executive
Freshworks.($FRSH)
12.2020 - 05.2023
- Account book of 47 accounts - $1.2 Mil ARR
- (Strategic Accounts)
- Managed Key accounts like: HCL, Bharatpe, Bata, Vinculum etc
- Responsible for upsell and cross sell
- Collaborating with cross functional teams to ensure customer delight
- Forecasting revenue and analyzing the product usage to predict churn
- Q4- 2022 - 113% Measured on customer engagement, upsell and cross sells
- Worked with marketing on focus group discussions and testimonial gathering to drive advocacy
- (soft KPI) Groomed my SDR to help him achieve our pipeline goals
- Closely work with product, solutions and value engineers to ensure the complex customer use cases could be solved.
Account Manager (Business Development Executive)
Freshworks
12.2020 - 09.2022
- Account book of 167 Accounts - $0.65 Mil ARR
- (mixture of SMB and Mid Market accounts) Predominantly measured on upsell, cross-sells and retention
- Engaging with existing Freshworks customers and upsell cross-sell
- Analysis on client industry, use case and work with internal teams on solutioning the product for their use case and requirement
- Using CRM and Google Spreadsheets to perform analysis on calls, mail and reachout response rate
- 115% attainment in 2021 140% attainment in 2022
- Innovation at work award – Q1 2021.(for innovative messaging) Chief Closer Award – Q3- 2021
- (most logos in a quarter) Culture champion – Q1 – 2022
- (helping new folks ramp up and meet revenue goals.) Star Club Winner - August -2022
- (Highest attainment percentage 194% across APMEA) Star Club Winner - Sept - 2022 (week 1 and week 2) Helped new folks ramp up by coaching them on process and product
- Working with them to bring them up to speed with the rest of the team.
01.2019 - 08.2019
- Lead Generation: Achieved 120% month on month
- Measured on the number of Sales Accepted opportunities generated month on month
- Working predominantly on the SMB segment
- Working with freshers and helping them penetrate multiple products in one account
- Working very closely with the field sales team and creating strategies to crack different industries
- Industry-based selling and account-based selling
- Working very closely with the field and digital marketing team in ABM
- Running email campaigns
- Worked predominantly in India.
Sales Development Executive
AVR EDGE NETWORKS PVT. LTD.
Bangalore
07.2018 - 12.2018
- Lead Generation: Achieved 100% of the target in the first quarter resulting in the addition of Fortune 500 companies to the Sales pipeline Generating new sales leads through a mixture of outbound calling and emailing, following up on marketing campaigns, and inbound inquiries Qualify leads for BANT and transition SALs to Sales Executives to pursue Understand product offerings and effectively communicate the value proposition to match the needs of potential clients Accurately enter, update, and maintain daily activity and prospect information on Salesforce Represent EdGE Networks at industry events and tradeshows to generate new business leads and contacts Effectively interact with other departments, including, but not limited to, technical integration and account management teams when necessary
- Keep updated on market trends and issues affecting the HR technology industry and track competitors Account-Based Marketing: Generated a response rate of >50% through targeted messaging Researching and profiling decision-makers and influencers in each account Designing personalized campaigns designed to resonate with the individual Digital Selling: Run LinkedIn campaigns to build awareness and nurture leads.
Education
Btech - Electrical, Electronics And Communications Engineering
SRM
Chennai05-2018
B.Tech in Electronics and Communication -
Riga Technical University
01.2018
12th Grade -
The School KFI
01.2014
10th Grade -
The School KFI
01.2012
Skills
- Storytelling
- Negotiation
- Key Account Management
- Collaboration
- Revenue Forecasting
- Churn Prediction
- Sales Development
- Lead Generation
- Field Sales
- Account-based Selling
- Email Campaigns
- Salesforce
- Market Research
- Account-Based Marketing
- Personalized Campaigns
Timeline
Account Executive
Highperformr.ai
08.2024 - Current
Strategic Account Manager
Loop Health
10.2023 - 07.2024
Senior Account Executive
Freshworks.($FRSH)
12.2020 - 05.2023
Account Manager (Business Development Executive)
Freshworks
12.2020 - 09.2022
01.2019 - 08.2019
Sales Development Executive
AVR EDGE NETWORKS PVT. LTD.
07.2018 - 12.2018
Btech - Electrical, Electronics And Communications Engineering
SRM
B.Tech in Electronics and Communication -
Riga Technical University
12th Grade -
The School KFI
10th Grade -
The School KFI
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