Sabrina Gay
Elkhart
Summary
Organized and proactive Assistant Loan Administrator with experience in managing loan processing and office operations. Known for exceptional time management and problem-solving abilities, ready to contribute to efficient workflows and improved client satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Loan Administrator
Lake City Bank
Elkhart
01.2024 - Current
- Supported loan administrator by drafting accurate loan documents.
- Contacted clients to obtain missing information, including proof of insurance.
- Created and distributed reports to commercial officers for informed decision-making.
- Investigated and resolved inquiries from clients and commercial officers regarding loans and deposit accounts.
- Processed wire transfers for clients efficiently.
- Facilitated accurate payments and advances for client loan accounts.
- Organized daily tasks to prioritize loan processing and meet application deadlines.
- These tasks are in addition to the Administrative Assistant role listed below.
Administrative Assistant
Lake City Bank
Elkhart
07.2020 - 01.2024
- Managed daily office operations, streamlining workflow and enhancing productivity.
- Facilitated cross-department communication, improving collaboration and information sharing.
- Handled customer inquiries, providing exceptional service and support.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy.
- Assisted in preparing reports and documentation for internal meetings.
- Maintained inventory levels of office supplies, ensuring availability for seamless operations.
- Greeted visitors professionally, responding to inquiries and directing to appropriate personnel.
- Ensured functionality of office equipment, including printers, copiers, and fax machines.
Education
High School Diploma -
Elkhart Memorial High School
IN06.2012
Skills
- Loan prep
- Wire transfer processing
- Payment processing
- Customer relationship management
- Operations management
- Report support
- Cross-departmental comm
- Time management
- Problem solving
- Effective communication
Timeline
Assistant Loan Administrator
Lake City Bank
01.2024 - Current
Administrative Assistant
Lake City Bank
07.2020 - 01.2024
High School Diploma -
Elkhart Memorial High School