Flexible hard worker ready to learn and contribute to team success.
Sales Plan
follow-up with customer for schedules & forecasts to plan
Circulation of Monthly Plan
weekly plan vs actual
Order Management
Review & Execution of Pending Orders as per Committed Date
Maintaining the Price Updating through system with help of Sales Contract
Coordination between Purchase & production team for finished products’ delivery on time
Sale Order Confirmation to customers
Errorfree Dispatch of supplies and samples as per delivery commitment
Creating new part codes in SAP for regular parts
Dispatch Management
Generating packing slip & verifying dispatch report along With LR copies
Monitoring & clearing the pending shipments within the immediate schedule
Dispatch intimation and documents submission to customers
Managing the customer ASN portals for dispatches
MIS Reports
Weekly & monthly plan vs actual sales reports
Weekly & monthly OTD Reports
Tracking of COD Deliveries
Monthly Transporter Delivery Reliability Report
Customer Complaints & Credit Note Management
Transform & Grow
Balancing the Performance & Shipments of All Transporters
Reducing the Transported trips by planning our deliveries
Implementation and work through WMS Portal
Receivables Management
Generated invoices upon receipt of billing information and tracked collection progress.
Prepare Receivables Collection plan based on Sales and due dates
Supported management by processing invoices and documents with consistent on-time delivery.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Share necessary details to finance and FSSC for inward of collection to our Bank account and do entry in system.
Maintained account accuracy by reviewing and reconciling checks monthly.
Prepared cash collection projections and monthly, quarterly and annual reports.
Reconciliation of customer accounts
Sales Administration
Issuance of Advance Bank Guarantee and Performance Bank Guarantee based on buyer's requirement.
Shares LC Guidelines to buyer for opening Letter of Credit based on our agreed payment terms. LC will be issued according to our LC draft confirmation.
Selling Commission Notes will be shared to commission agent to get their invoices to give commission payouts on time.
Prepare Sales Hedge Monitoring to work on EURO & USD currency hedging.
Activities to Advance Cashflow to increase working capital (in H1 & H2)
LC Discounting
Invoice Factoring
Key role in between customer and plant. Understanding customer projects and review details with plant to offer lead time for supply of order.
Examined orders to confirm accuracy, completeness and adherence to customer requirements.
Communicated with customers to address order inquiries, changes and cancellations.
Processed customer orders in line with established policies and procedures.
Input order information into system and updated customer accounts to document and track customer orders.
Managing outsource supplies required to customer requirement.
Provided regular updates to customers regarding orders to maintain transparency and customer trust.
Teamed with sales and marketing teams to confirm that product availability meets customer demand.
Invite customers to visit our factory for on-site inspection.
Co-ordinate customer visits to India and do necessary arrangements like hotel reservation, logistics, etc.
Arrangements of dispatches of final consignment based on commercial INCOTERMS.
Created and managed social media campaigns to increase brand engagement.
Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Conducted trade shows and conferences to generate new sales leads and maintain face-to-face relationships with clients.
Promotional activities planned in association with MSIL to generate leads on monthly basis. Every month average of 60 micro events, 15 mini and 5 Mega events were adapted.
Trainings for junior sales associates through group classes and one-on-one mentoring.
Focused on Corporate and Institutional sales
Professionally trained and certified to Autodesk AutoCAD, Inventor, ProE, MicroStation, Primavera P6.
Imparting training to faculties of CAD Centers.
Seminars and workshops were conducted through all professional colleges and ITIs across Malappuram and Calicut districts.
Project planning and management using Primavera P6. – Trained more than 50 project engineers on their job profile basis
Professional Relationships
Business Operations
Bank Reconciliation
Professional Development
SAP
Customer Order Management
Salesforce Software
Pipeline Development
Satisfaction monitoring
Payment management
Sales follow-up
Company policy adherence
Escalation control