Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
SABU PS

SABU PS

PLAPPALLIL HOUSE, KANJIRAPPALLY, KOTTAYAM

Summary

Flexible hard worker ready to learn and contribute to team success.

Overview

12
12
years of professional experience

Work History

ENGINEER - CUSTOMER SERVICE

SAINT-GOBAIN - GRINDWELL NORTON LIMITED, BANGALORE
BANGALORE
08.2023 - 07.2024

Sales Plan

follow-up with customer for schedules & forecasts to plan

Circulation of Monthly Plan

weekly plan vs actual

Order Management

Review & Execution of Pending Orders as per Committed Date

Maintaining the Price Updating through system with help of Sales Contract

Coordination between Purchase & production team for finished products’ delivery on time

Sale Order Confirmation to customers

Errorfree Dispatch of supplies and samples as per delivery commitment

Creating new part codes in SAP for regular parts

Dispatch Management

Generating packing slip & verifying dispatch report along With LR copies

Monitoring & clearing the pending shipments within the immediate schedule

Dispatch intimation and documents submission to customers

Managing the customer ASN portals for dispatches

MIS Reports

Weekly & monthly plan vs actual sales reports

Weekly & monthly OTD Reports

Tracking of COD Deliveries

Monthly Transporter Delivery Reliability Report

Customer Complaints & Credit Note Management

Transform & Grow

Balancing the Performance & Shipments of All Transporters

Reducing the Transported trips by planning our deliveries

Implementation and work through WMS Portal

SALES ADMINISTRATION - CUSTOMER SERVICE

SAINT-GOBAIN INDIA PRIVATE LIMITED, SEPR INDIA
PALAKKAD
01.2021 - 08.2023

Receivables Management

Generated invoices upon receipt of billing information and tracked collection progress.

Prepare Receivables Collection plan based on Sales and due dates

Supported management by processing invoices and documents with consistent on-time delivery.

Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

Share necessary details to finance and FSSC for inward of collection to our Bank account and do entry in system.

Maintained account accuracy by reviewing and reconciling checks monthly.

Prepared cash collection projections and monthly, quarterly and annual reports.

Reconciliation of customer accounts

Sales Administration

Issuance of Advance Bank Guarantee and Performance Bank Guarantee based on buyer's requirement.

Shares LC Guidelines to buyer for opening Letter of Credit based on our agreed payment terms. LC will be issued according to our LC draft confirmation.

Selling Commission Notes will be shared to commission agent to get their invoices to give commission payouts on time.

Prepare Sales Hedge Monitoring to work on EURO & USD currency hedging.

Activities to Advance Cashflow to increase working capital (in H1 & H2)

LC Discounting

Invoice Factoring

PROCESS LEADER - SALES AND MARKETING

SAINT-GOBAIN INDIA PRIVATE LIMITED, SEPR INDIA
PALAKKAD & PERUNDURAI
08.2015 - 12.2020

Key role in between customer and plant. Understanding customer projects and review details with plant to offer lead time for supply of order.

Examined orders to confirm accuracy, completeness and adherence to customer requirements.

Communicated with customers to address order inquiries, changes and cancellations.

Processed customer orders in line with established policies and procedures.

Input order information into system and updated customer accounts to document and track customer orders.

Managing outsource supplies required to customer requirement.

Provided regular updates to customers regarding orders to maintain transparency and customer trust.

Teamed with sales and marketing teams to confirm that product availability meets customer demand.

Invite customers to visit our factory for on-site inspection.

Co-ordinate customer visits to India and do necessary arrangements like hotel reservation, logistics, etc.

Arrangements of dispatches of final consignment based on commercial INCOTERMS.

MARKETING MANAGER AND CORPORATE SALES MANAGER

KVR AUTOCARS PRIVATE LIMITED, KERALA
PERINTHALMANNA
01.2014 - 05.2015

Created and managed social media campaigns to increase brand engagement.

Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.

Oversaw preparation of marketing copy, images, videos, emails, and other collateral.

Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.

Conducted trade shows and conferences to generate new sales leads and maintain face-to-face relationships with clients.

Promotional activities planned in association with MSIL to generate leads on monthly basis. Every month average of 60 micro events, 15 mini and 5 Mega events were adapted.

Trainings for junior sales associates through group classes and one-on-one mentoring.

Focused on Corporate and Institutional sales

TECHNICAL MARKETING MANAGER

AUTODESK AUTHORISED RIT CAD CENTER, PERINTHALMANNA, KERALA
PERINTHALMANNA
08.2012 - 12.2013

Professionally trained and certified to Autodesk AutoCAD, Inventor, ProE, MicroStation, Primavera P6.

Imparting training to faculties of CAD Centers.

Seminars and workshops were conducted through all professional colleges and ITIs across Malappuram and Calicut districts.

Project planning and management using Primavera P6. – Trained more than 50 project engineers on their job profile basis

Education

DIPLOMA IN AUTOMOBILE ENGINEERING - AUTOMOBILE ENGINEERING

SANKARA INSTITUTE OF TECHNOLOGY
COIMBATORE
05-2007

Skills

    Professional Relationships

    Business Operations

    Bank Reconciliation

    Professional Development

    SAP

    Customer Order Management

    Salesforce Software

    Pipeline Development

    Satisfaction monitoring

    Payment management

    Sales follow-up

    Company policy adherence

    Escalation control

Languages

Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Tamil
Upper Intermediate (B2)
B2
German
Beginner
A1
Kannada
Beginner (A1)
A1

Timeline

ENGINEER - CUSTOMER SERVICE

SAINT-GOBAIN - GRINDWELL NORTON LIMITED, BANGALORE
08.2023 - 07.2024

SALES ADMINISTRATION - CUSTOMER SERVICE

SAINT-GOBAIN INDIA PRIVATE LIMITED, SEPR INDIA
01.2021 - 08.2023

PROCESS LEADER - SALES AND MARKETING

SAINT-GOBAIN INDIA PRIVATE LIMITED, SEPR INDIA
08.2015 - 12.2020

MARKETING MANAGER AND CORPORATE SALES MANAGER

KVR AUTOCARS PRIVATE LIMITED, KERALA
01.2014 - 05.2015

TECHNICAL MARKETING MANAGER

AUTODESK AUTHORISED RIT CAD CENTER, PERINTHALMANNA, KERALA
08.2012 - 12.2013

DIPLOMA IN AUTOMOBILE ENGINEERING - AUTOMOBILE ENGINEERING

SANKARA INSTITUTE OF TECHNOLOGY
SABU PS