Summary
Overview
Work History
Education
Skills
Timeline
Generic

SABY MASCARENHAS

Mapusa

Summary

With over 19 years of experience, managed all facets of store operations, including optimizing sales, managing inventory, training staff, and ensuring excellent customer service.

Overview

19
19
years of professional experience

Work History

AREA MANAGER

NATURALS ICE-CREAM
Goa
06.2022 - Current

Company Overview: Kamath Out Time Ice Cream Pvt Ltd is a highly esteemed ice cream brand, operating 180 outlets nationwide.

  • Our primary objectives include maintaining operational excellence in line with brand standards.
  • Fostering a proficient and capable workforce.
  • Meeting purchase and sales targets.
  • Conducting thorough market surveys for potential new store openings.
  • Ensuring readiness for AM checklists, Mystery Dinners, and OER.
  • Additionally, we are committed to managing and nurturing relationships with stakeholders.

UNIT HEAD

ZUDIO, TRENT LTD
Pnajim & Citylight
01.2019 - 05.2022

Company Overview: Trent Ltd is a prominent retail company and a part of the Tata Group. It operates multiple formats including Westside, Zudio, Star Bazaar, Utsa, Booker, and Landmark.

  • The major responsibilities of day-to-day operations.
  • Encompass budget achievement, inventory management.
  • Maintenance of standards.
  • Team management and hiring.
  • Process compliance, cost consciousness, as well as banking, accounting, and audit.

STORE MANAGER

INDIAN TERRAIN FASHION LTD
PANJIM
01.2014 - 12.2018

Company Overview: Indian Terrain is a distinguished men's wear brand celebrated for its Madras Checks and exceptional fit, offering a range of styles from workwear to smart casuals.

  • Achieving sales targets.
  • Receiving and managing stock.
  • Ensuring merchandise is displayed in line with the store's aesthetic.
  • Providing high-quality customer service and fostering customer retention.
  • Handling banking and accounting tasks.
  • Managing the team.

CLUSTER EXECUTIVE

ABC ENTERPRISESS
PANJIM
05.2011 - 12.2013

Company Overview: ABC Enterprises is a franchisee operating multiple brand outlets, including PEPE, ARROW, and LEVI'S.

  • The job responsibilities entail overseeing the smooth operations of all outlets.
  • Identifying operational needs.
  • Coordinating with brand management.
  • Ensuring the overall look and feel of the stores.
  • Conducting quarterly store-level audits and providing training to the team on techniques for upselling and cross-selling.

MERCHANDISER

FABINDIA PVT LTD
MUMBAI
10.2009 - 02.2011

Company Overview: Fabindia was established with the primary goal of promoting the fascinating crafts of India.

  • The major responsibility involves ordering the required merchandise.

CUSTOMER RELATION EXECUTIVE

MAX FASHION
08.2005 - 09.2008
  • Company Overview: Max Fashion is the primary value-fashion brand of the Landmark Group, based in Dubai, with a presence in 19 countries and over 500 stores worldwide.
  • Responsibilities include overseeing the department.
  • Driving sales and achieving targets.
  • Team player.

Education

Bachelor of Commerce -

D.A.V.V University
Indore, MP
01.2004

Higher Secondary School -

Marthomar H.S.C
Indore, MP
01.2001

Skills

  • Leadership
  • Operational
  • Customer Service
  • Sales & Presentation
  • Training & Development
  • Decision Making
  • Multi-tasking
  • Tech Savvy

Timeline

AREA MANAGER

NATURALS ICE-CREAM
06.2022 - Current

UNIT HEAD

ZUDIO, TRENT LTD
01.2019 - 05.2022

STORE MANAGER

INDIAN TERRAIN FASHION LTD
01.2014 - 12.2018

CLUSTER EXECUTIVE

ABC ENTERPRISESS
05.2011 - 12.2013

MERCHANDISER

FABINDIA PVT LTD
10.2009 - 02.2011

CUSTOMER RELATION EXECUTIVE

MAX FASHION
08.2005 - 09.2008

Bachelor of Commerce -

D.A.V.V University

Higher Secondary School -

Marthomar H.S.C
SABY MASCARENHAS