Bringing over 25 years of progressive experience to the table, I have a proven track record of achieving organizational objectives and driving growth. As an energetic self-starter and skilled team builder, I thrive in high-stress situations, consistently delivering results within budget and on time. My leadership abilities, combined with strong skills and experience, position me as a motivated professional ready to make a significant impact.
Hi, I’m
SACHIIN K BAJAJ
Vice President
Mumbai
Summary
Overview
25
years of professional experience
3
Languages
Work History
Shivalik FORD
Operating Stake holder
02.2020 - Current
Job overview
- Monitoring / Planning of product Mix as per the market, Quarterly Planning for Retail & Corporate Sales, Identifying Giant Corporate and visiting for sales promotion with corporate manager
- Sales training (Product, Competition, selling skills, system & Process)
- Demonstrated strong planning skills to achieve Wholesale projected targets, while ensuring optimal model mix
- Achieving of Endeavor numbers, highest market share in Pune
- Oversaw teams reaching top position for customer satisfaction (SSI)
- Regular interaction with all sales after sales & accounts departments for efficient functioning
- Planning Fund Flow with the Accounts Manager for achieving the Wholesale committed to the manufacturer
- Effectively supervised and controlled all aspects of Sales operations
- Review Quarterly target with the Retail & Corporate and plan target specific promotion for the next Quarter
- Sole responsibility of handling, authorizing & soliciting legal matters for the company
- Currently overlooking closing of books and workshop operations
- Developed strong rapport with regular customers, fostering a loyal customer base through personalised service
- Conducted inventory checks regularly, maintaining accurate records of stock levels to prevent shortages
SKODA Auto India Pvt Ltd
Country Head- Dealer development & Planning
06.2015 - 11.2019
Job overview
- Network Planning zone wise for 5-year horizon
- Adaptation of New corporate identity to match global standard
- Vendor development for CI elements & furniture
- Authorizing & sanctioning showroom & workshop design based on minimum standards
- Support program for dealers with weak business case
- Ensuring utilization of yearly budget and proposing for following years
- Driving process audits through teams for the entire nation
- Shortlisting & appointment of new dealers proposal to top management
- Ensuring achievement of global KPI and presenting the same in global forum
- To conduct YoY Business management study through any of the approved big 4 credit agency
- Ensure appropriate counter measures to ensure business case viability for dealers
SKODA Auto India Pvt Ltd
Assistant General Manager Network & Business development
04.2012 - 06.2015
Job overview
- Setting up for Skoda network, Volkswagen international brand Das Welt Auto (Used cars)
- Initiating Interfaces & development of Orbit Sys ( DMS system)
- New Projects for new car concept showrooms
- Working with After sales on ideal workshop plan
- Dealer Viability & profitability
- Plan & overlooking Dealer Network Expansion / Up gradation/ renovation
Hover Automotive India Pvt Ltd
Zonal Head West & South
05.2010 - 03.2012
Job overview
- Define sales target at the dealers' level Implement Sales business plan Analyses the dealers' market potential
- Sets up a business plan per dealer including sales, marketing, media
- Uses the tactical actions
- Developed local events at dealer level
- Recommend dealers regarding organization, sales processes, stock management, standards Define & plan media plan with the dealers
- Sale & CHS training participation of all dealers Fleet Business
- Analyses of the corporate market potential and sets up priorities dealer wise
- Monitor weekly corporate activity report against plan & outcome with corporate head
- Customer satisfaction
- Core member of TNS & JDP team for enhancing customer satisfaction
- Ensure all customer concerns are addressed within 48 hrs of escalation
Skoda Auto India Pvt Ltd
Regional Sales West Zone
06.2008 - 05.2010
Job overview
- Sales Planning & Achieving Wholesale & Retail targets
- Financial restructuring of dealership
- Maintaining & increasing Market share of A4, A5, A05, B5, and B6
- Resolving Customer Concerns & maintain PDSS & Speed Audit score > 80%, Monitoring cash flow of dealers for better fund flow
- Maintain correct model mix at dealership for better rotation of stock
- Close monthly monitoring of stock greater than 30 days
- In case found immediate plan with dealership for retail
- Tailoring / Monitoring schemes on retail front for cities on monthly basis in Conjunction with the market need, maintain proper model mix
- Liaison with finance companies for inventory funding, Monitor & Advice Dealerships on S.C incentives, Manpower retention
- Tailoring / Monitoring Advertising / media print for better inquiry generation
ICHIBAAN AUTOMOBILES PVT LTD
SR BRANCH HEAD SOUTH MUMBAI
04.2006 - 05.2008
Job overview
- Company Overview: (HONDA DEALER)
- Responsible for Monthly Planning for Retail & Corporate Sales, Identifying Giant Corporate in south Mumbai and visiting for sales promotion with corporate manager
- Budget, plan, and control the South Mumbai Sales operations
- Review Quarterly target with the Retail & Corporate and plan target specific promotion for the next Quarter
- Post Launch evaluation through analysis of post launch sales data, market measurement data like market share, penetration; repeat buying, referral Etc… Define the customers requirement for after sales
- Planning with the Service Head for promotional activity at the workshop for better customer retention
- Budget, plan, manage and control the entire After Sales operations in south Mumbai
- (HONDA DEALER)
AUTOBAHN ENTERPRISES PVT LTD
GENERAL MANAGER -TOP MANAGEMENT GRADE
11.2003 - 04.2006
Job overview
- Responsible for Planning of product Mix as per the market, Quarterly Planning for Retail & Corporate Sales, Identifying Giant Corporate and visiting for sales promotion with corporate manager
- Sales training (Product, Competition, selling skills, system & Process)
- Planning and achieving of Wholesale projected for the year with proper model mix
- Achieving of Retail & Corporate targets in all quarters
- Responsible for achieving customer satisfaction at the top most position (SSI) for rating at JD Power & NFO
- Regular interaction with all sales after sales & accounts departments for efficient functioning
- Key involvement - Idea -Planning - strategy - implementation- for good brand building and maintaining sales conversion
- Define the Price Positioning of the product with the manufacturer and the Product Hierarchy for the retail display
- Planning Fund Flow with the Accounts Manager for achieving the Wholesale committed to the manufacturer
- Budget, plan, manage and control the entire Sales operations
- Work with the advertising agency and drive the strategy for the Skoda & AutoBahn brand communication in the market
- Review Quarterly target with the Retail & Corporate and plan target specific promotion for the next Quarter
- Drive new product development with the Retail, Corporate & Finance managers to increase market share and position the new product in the local market
- Sole responsibility of handling, authorizing & soliciting legal matters for the company
- Define the customers After Sales requirement and plan for the same
- Identify vendors for local purchase and categories them for various products with warranty on the same
- Planning for purchase of Genuine Spares, Accessories and Special Tools for the workshop with the Parts Head
- Planning with the Service Head for promotional activity at the workshop for better customer retention
- Planning with the Customer Care Department for customer feedback on the Services provided and implementing changes as and when required
- Planning Fund Flow with the Accounts Manager for achieving the Spares, Lubricants & Accessories target committed to the manufacturer
- Budget, plan, manage and control the entire After Sales operations
- Responsible for vendor management & development
- Negotiation with the vendors for obtaining the best prices and highest quality
ICHIBAAN AUTOMOBILES PVT LTD
BRANCH MANAGER
01.2002 - 10.2003
Job overview
- Company Overview: (HONDA DEALER)
- To assist and implement the new branch developments and effective operations, expansion of the market share in the branch location areas to fulfill organization's vision and objectives
- Strategy - implementation - to establish the new branches
- Launched & headed all the 3 Branches on Chairman's Special Orders for increasing the market share from 16% to 23% in Sales and categorising the manpower in all branches to achieve the After Sales Revenue target
- Strategic understanding and idea development for business
- Generate innovative ideas and solutions
- Develop a strategy for each model to be retailed for increasing the awareness & market share
- Active involvement in all decision -making on Sales strategy & After Sales promotional activity
- Research on Consumer Behavior, Competition / Product Market and Industry
- Conducted studies like Surveys, Average Buyers capacity Research, Brand Preference Mapping and Trend Analysis
- Post Launch evaluation through analysis of post launch sales data, market measurement data like market share, penetration; repeat buying, referral Etc…
- (HONDA DEALER)
ANUROOP AUTO.
C.C.MANAGER
08.2000 - 12.2001
Job overview
- Company Overview: (FIAT DEALER)
- Worked as an intermediate for co-ordination with all the departments like Sales, After Sales, and Spares & Accounts for prompt service and better customer satisfaction
- Responsible for carrying out product rating survey for the manufacturer FIAT INDIA LTD
- Responsible for reducing the warranty repairs from 98% to 43.5%
- Responsible for achieving through team work the best dealership constantly for 2 years in fulfilling of targets & customer satisfaction
- (FIAT DEALER)
I.C. AUTO WORKS
WORKS in CHARGE
01.1997 - 07.2000
Job overview
- The Objective of setting up an Authorised Service Station for MARUTI & FIAT with proper demarcation of both the Service Station's and separate functioning under the same roof
- To recruit proper, efficient & trained manpower for executing business
- To study and structure the vendors for purchasing of Genuine Spares, Lubricants & Accessories with necessary warranty for the company
- To make a detailed survey for the different categories of customer reporting for their After Sales requirement and provide the same
JAYA AUTO SERVICES
WORKS in CHARGE
07.1992 - 11.1996
Job overview
- The Objective of setting up an Authorised Service Station for MARUTI UDYOG.(MUL)
- To recruit proper, efficient & trained manpower for executing business
- To study and structure the vendors for purchasing of Genuine Spares from authorised outlets, Lubricants & Accessories with necessary warranty for the company
- To maintain MUL rates for labour & increase the sale of Spares, Accessories for achieving of targets & uniform rates standards
- To increase the productivity of the workshop for achieving revenue and vehicle reporting for Service target
- Responsible for achieving teamwork and the award for best Maruti Authorised Service Station in the western zone
SUBWAY AUTOMOBILES
WORKS in CHARGE & CUSTOMER CARE
03.1990 - 06.1992
Job overview
- The Objective of establishing effective business in an Authorised Service Station for MARUTI UDYOG (MUL)
- To increase the productivity of the workshop for achieving revenue and vehicle reporting for Service target
- To excel in the JD Power Survey for CSI carried out for customer satisfaction at an Authorised Service Station
- The Objective was to attend & resolve to the new variants launched by MUL in India within 24 hours for any technical defects
RAMA AUTOMOBILES
WORKS in CHARGE
03.1986 - 02.1990
Job overview
- To directly report all technical matter to the Works Manager & technical head at MARUTI UDYOG LTD
- To increase the productivity of the workshop and work on Technical Standard Operating Procedures
- To resolve all technical failure within 24 hours with proper reports to manufacturer
Education
ST Francis Technical Training instituteMumbai
Higher National Diploma from Automotive Engineering
University Overview
Coursework in Automotive
Siddharth CollegeMumbai
HSC from Higher Secondary Certification
University Overview
Don Bosco High schoolMumbai
SSC from Secondary Certification
University Overview
Skills
MS OFFICE
Personal Information
Personal Information
- Date of Birth: 08/09/68
- Gender: Male
Trainingprogramsattended
Trainingprogramsattended
- Technical Training Program with Maruti Udyog, Mumbai & Delhi, 1988
- Technical Training Program with Premier Automobiles, Mumbai, 1997
- FIAT INDIA LTD., for Service Manager & Customer Care Manager(Technical & Commercial), 2000-2001
- H.I.T.E.C for Service Manager (Commercial)
- Technical with H.I.T.E.C for C.R.V & 7th Generation Accord
- Technical Training Program Technical with H.I.T.E.C for New City & CVT
- Product with Skoda Auto India & Idea 7 for Skoda SUPERB
- Customer behavioral aspects with Skoda Auto India Ltd & Idea 7
- Recruitment of middle management skills
- Global certification on management position Leadership middle Management cadre
- Global certification MAC evaluation done by global experts Top Management cadre
Timeline
Operating Stake holder
Shivalik FORD
02.2020 - Current
Country Head- Dealer development & Planning
SKODA Auto India Pvt Ltd
06.2015 - 11.2019
Assistant General Manager Network & Business development
SKODA Auto India Pvt Ltd
04.2012 - 06.2015
Zonal Head West & South
Hover Automotive India Pvt Ltd
05.2010 - 03.2012
Regional Sales West Zone
Skoda Auto India Pvt Ltd
06.2008 - 05.2010
SR BRANCH HEAD SOUTH MUMBAI
ICHIBAAN AUTOMOBILES PVT LTD
04.2006 - 05.2008
GENERAL MANAGER -TOP MANAGEMENT GRADE
AUTOBAHN ENTERPRISES PVT LTD
11.2003 - 04.2006
BRANCH MANAGER
ICHIBAAN AUTOMOBILES PVT LTD
01.2002 - 10.2003
C.C.MANAGER
ANUROOP AUTO.
08.2000 - 12.2001
WORKS in CHARGE
I.C. AUTO WORKS
01.1997 - 07.2000
WORKS in CHARGE
JAYA AUTO SERVICES
07.1992 - 11.1996
WORKS in CHARGE & CUSTOMER CARE
SUBWAY AUTOMOBILES
03.1990 - 06.1992
WORKS in CHARGE
RAMA AUTOMOBILES
03.1986 - 02.1990
ST Francis Technical Training institute
Higher National Diploma from Automotive Engineering
04.1987
Siddharth College
HSC from Higher Secondary Certification
04.1985
Don Bosco High school
SSC from Secondary Certification
04.1983
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