Summary
Overview
Work History
Education
Skills
Timeline
Sachiin Khhavle

Sachiin Khhavle

Beverage Manger
Mumbai

Summary

Oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a proficient management.

Overview

16
16
years of professional experience
3
3
years of post-secondary education

Work History

Beverage Manager

Taj Lands End
Mumbai
11.2019 - Current
  • Negotiated with vendors and suppliers to reduce costs and achieve profitability.
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
  • Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
  • Selected wine, beer and alcohol products based on customer feedback and local product availability.
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions.
  • Identified customer needs to respond proactively to concerns, boosting customer satisfaction scores 80%
  • Reduced food, liquor and supply costs 6% by implementing standards and inventory control.
  • Appraised performance of 15 -member team to provide feedback, improving productivity .
  • Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics.
  • Developed ongoing training initiative to improve beverage knowledge of serving employees.
  • Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
  • Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
  • Trained, supervised and motivate employees to enhance customer service and encourage repeat business.
  • Implemented new drink policies, reducing over-pouring.
  • Audited food and beverage inventory and cost control systems and processes to keep tabs on usage and prevent shrink.
  • Promoted company in local community through word-of-mouth, social media and special events.
  • Appraised performance of member team to provide feedback, improving productivity
  • Identified customer needs to respond proactively to concerns, boosting customer satisfaction scores
  • Analyzed beverage consumption trends, preparing subsequent action plans to maintain product freshness and consistent inventory levels.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Maintained highest standards for beverage quality and service.
  • Built stronger wine list aligned with trends, improved credibility of restaurant's program and raised profitability per glass.

Brewery Manager

Smaaash Entertainment PVT LTD
Mumbai
01.2017 - 06.2019
  • Checked specific gravity and pH of batches.
  • Assigned daily work tasks and set weekly schedules.
  • Supported marketing, customers service and delivery processes with subject matter expertise.
  • Adhered to good manufacturing practices and standard operating procedures.
  • Sorted final products according to specified regulatory, customer or company standards.
  • Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.
  • Provided professional services and support in a dynamic work environment.
  • Brewed beers in facility producing in excess of 5000 ltr barrels per month
  • Located and corrected different operational problems and mechanical faults to maintain production levels.

Bar Manager

Four seasons hotel & resorts
Mumbai
09.2008 - 10.2016


  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing improvement over prior onboarding process.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Consulted with managers to organize special events and promotions.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

Bachelor of Science - Hotel Management

INSTITUTE OF HOTEL MANAGEMENT CATERING TECHNOLOGY , GOA
06.2003 - 03.2006

Skills

    Strategic planning

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Timeline

Beverage Manager - Taj Lands End
11.2019 - Current
Brewery Manager - Smaaash Entertainment PVT LTD
01.2017 - 06.2019
Bar Manager - Four seasons hotel & resorts
09.2008 - 10.2016
INSTITUTE OF HOTEL MANAGEMENT CATERING TECHNOLOGY - Bachelor of Science, Hotel Management
06.2003 - 03.2006

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Sachiin Khhavle Beverage Manger