Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Timeline
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SACHIN

Fatehabad,UP

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Customer Service Specialist

Mother India Helpline
Mohali, India
01.2023 - 04.2024
  • Understood and followed oral and written directions
  • Identified needs of customers promptly and efficiently
  • Planned and completed group projects, working smoothly with others
  • Provided technical support to customers experiencing difficulties with the website
  • Identified areas of improvement on the website to enhance user engagement levels.

Customer Service Executive

Fusion Outsourcing & Services
03.2022 - 12.2022
  • Provided prompt and courteous service to customers via phone, email, and chat
  • Resolved customer complaints in a timely manner while maintaining professional attitude.

Sales Supervisor

Fusion Outsourcing & Services
04.2021 - 02.2022
  • Developed and implemented sales strategies to increase customer base
  • Planned and coordinated staff training sessions for new and existing employees
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives
  • Created monthly reports on regional sales performance and presented to upper management.

Education

Bachelor of Arts - Economics

Chaudhary Devi Lal University
Sirsa Haryana
08.2021

Skills

  • Networking
  • Self-Directed
  • Friendly, Positive Attitude
  • Active Listening
  • MS Office
  • Leadership
  • Problem Resolution
  • Computer Skills
  • Analytical and Critical Thinking
  • Multitasking
  • Data Management
  • Microsoft Word
  • Microsoft EXCEL

Hobbies and Interests

  • Reading Books
  • Playing Games
  • To know About New Orgnization

Timeline

Customer Service Specialist

Mother India Helpline
01.2023 - 04.2024

Customer Service Executive

Fusion Outsourcing & Services
03.2022 - 12.2022

Sales Supervisor

Fusion Outsourcing & Services
04.2021 - 02.2022

Bachelor of Arts - Economics

Chaudhary Devi Lal University
SACHIN