SACHIN
Karnal
Summary
Adept at multitasking and maintaining composure, I excelled as a Guest Service Associate at Encalm Hospitality Pvt Ltd, serving over 500 customers daily during peak times. My expertise in guest relations and food presentation significantly enhanced dining experiences, showcasing my commitment to exceptional hospitality and cleanliness standards.
Overview
2
2
years of professional experience
Work History
Guest Service Associate
Encalm Hospitality Pvt Ltd
New Delhi
10.2022 - Current
- Invited potential customers into the restaurant.
- Delivered orders to customers at tables.
- Prepared orders for takeout.
- I refined my multitasking skills by covering 5 to 8 tables at a time.
- Served an average of over 500 customers per day during the high season.
Education
Bechelor of Hotel Management & Catering Technology - Hospitality Management
Lakshay College of Hotel Management
Panipat, Haryana 05-2022
Skills
- Greeting and directing
- Cleanliness
- Order taking
- Food presentation
- Personal grooming
- Guest service
- Hospitality experience
- Guest relations
- First aid training
- Patience and composure
Languages
Hindi
First Language
English
Advanced (C1)
C1
Accomplishments
- I served food and drinks to the G-20 delegates in september ,2023
- Received a appreciation letter of P-20 delegation october, 2023
- Received a appreciation letter from General Manager during training period
Documents
- STCW certificate
- CDC Number (581226)
Timeline
Guest Service Associate
Encalm Hospitality Pvt Ltd
10.2022 - Current
Bechelor of Hotel Management & Catering Technology - Hospitality Management
Lakshay College of Hotel Management