Sachin Agassi V

Results-driven Business Analyst with 4 years of experience optimizing IT systems through strategic analysis and process improvements. Adept at driving operational efficiency and enhancing workflows to support business objectives. Expertise in Business Analysis, Data Analysis, Gap Analysis, and Generative AI. Skilled in gathering and translating business requirements into actionable user stories for development teams. Strong track record of collaborating with cross-functional teams to design and implement application enhancements. Proficient in Microsoft Office, Azure, Draw.io, Confluence, and JIRA, with a demonstrated ability to manage tasks efficiently and deliver impactful solutions.

1. Name: - LLM Insights.

About: - Developed an LLM Insight Web Application designed to monitor and track LLM usage and efficiency within the organization. This platform collects and analyzes data to evaluate model performance, helping the organization determine which AI models are most effective.

Solution:

• Implemented a performance evaluation framework to assess AI model effectiveness, supporting data-driven decision-making.
• Integrated interactive interfaces for locally hosted LLMs, enabling seamless user interaction and streamlined model management.
• Utilized prompt version control and RAG techniques to enhance response accuracy and domain-specific adaptability.
• Developed automated agents to optimize workflow efficiency, manage repetitive tasks, and improve operational intelligence.
• Incorporated data validation and scheduling mechanisms to ensure seamless database operations and reliable reporting.
• Extended LLM capabilities with Agentic RAG, enabling AI-driven tool interactions for advanced applications.

2. Name: - Pro Active Gen AI Chat Bot.

About: - Revolutionizes customer engagement and employee support through multi-layered AI integration with virtual avatars for proactive interactions for Deschute bank.

Solution:

• Introduces a multi-layered, non-linear, Gen AI-powered approach, with customers engaging through event- triggered proactive AI recommendations.
• It includes virtual avatars resembling real people, akin to Apple Memoji or virtual assistants, enhancing interaction.
• This scalable, compatible, and secure platform ensures accessibility across devices, delivering both responses and proactive suggestions to employees and customers alike.
• Have done various research to analyze the effectiveness of Gen AI along with R&D to build this omni channel bot.

3. Name: - Benchmark analysis.

About: - Analyzing the competitors in EDU-TECH domain and Implementation of Nordic UI.

Solution:

• Have done benchmarking analysis, competitor analysis, feature analysis to derive the scope for the project.
• Attended multiple workshops along with stakeholders in Identifying Pain points and Suggesting solution with respect to the problems.
• Have taken multiple exams (TOELF, IELTS, PSI, DUOLINGO) to analysis the “AS-IN” system and securities offered by the competitors and suggest solutions to enhance the “TO-BE “process for the client.

My passion for football is deeply inspired by Cristiano Ronaldo, whose exceptional skill and relentless dedication have profoundly influenced the sport. His journey from humble beginnings to global stardom exemplifies how perseverance and hard work can lead to unparalleled success. Ronaldo's versatility on the field, seamlessly transitioning from a dynamic winger to a prolific striker, showcases his commitment to continuous improvement. Beyond his athletic achievements, his philanthropic efforts and status as a cultural icon resonate with fans worldwide. Emulating his discipline and drive motivates me to engage with football, not only as a sport but as a source of inspiration and personal growth.

I, V. Sachin Agassi hereby declare that all information given above is the best and true to my knowledge.