DevOps and Cloud Engineering professional with over 11+ years of experience delivering scalable, secure, and cost-effective infrastructure solutions across AWS, GCP, and Azure. Currently leading DevOps and SRE teams at Falabella India, with hands-on expertise in Kubernetes (EKS, GKE), Terraform, CI/CD (Jenkins, GitLab), and service mesh technologies like Istio and Envoy. Specialized in SRE practices, including SLIs, SLOs, error budgets, and incident management, along with strong proficiency in observability tools like Prometheus, Grafana, victoriametrics datadog, and ELK. Certified as an AWS DevOps Engineer and Google Cloud Professional Architect, with a proven track record in cloud cost optimization, automation, and driving operational excellence at scale.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Technical Manager
Falabella India Pvt Ltd
Bangalore
10.2020 - Current
Company Overview: falabella.com
(Promoted from Lead DevOps Engineer to DevOps & Cloud Architect, and subsequently to Technical Manager within 18 months, in recognition of leadership and impact.)
Led DevOps and cloud architecture for Falabella's e-commerce, overseeing a global team and collaborating with business stakeholders to modernize infrastructure and optimize operations.
Cloud Architecture & Scalability: Architected and managed GCP-based microservices infrastructure for Falabella's Digital Commerce domain, designing a highly available architecture spanning multiple Kubernetes clusters (GKE) with Istio service mesh. Ensured the platform could handle peak traffic loads (holiday sales, high user volumes) with auto-scaling and load balancing, significantly improving system reliability and reducing downtime incidents by ~30%.
DevOps Tooling & CI/CD: Implemented end-to-end DevOps automation pipelines using Jenkins and GitLab CI in combination with Docker and Kubernetes. Standardized release processes with Helm and GitOps (Argo CD), enabling deployment frequency to increase from monthly to weekly releases. This acceleration in release cadence boosted feature delivery speed while maintaining stability through automated testing and rollout/rollback mechanisms.
Cost Optimization: Drove substantial cloud cost savings (~30% reduction in GCP expenditures) by leveraging spot instances (using Spot.io) and rightsizing resources. Set up automated billing alerts and regular cost reviews, resulting in an estimated six-figure annual savings and more efficient utilization of cloud resources without impacting performance.
Security, Compliance & DR: Ensured robust security and compliance for a multi-cloud environment. Enforced policies via Kyverno for Kubernetes admission control and implemented disaster recovery solutions (Velero for cluster backups and restore). Conducted quarterly security audits and remediation, achieving 100% compliance with internal security standards and zero critical vulnerabilities in production during tenure.
Platform Enhancements: Introduced and integrated key platform tools to improve system capabilities: deployed auth0 as an API gateway for standardized and secure microservices exposure and implemented Metabase dashboards for real-time monitoring of key business and system metrics. Upgraded core infrastructure components (regular GKE, Istio, Redis upgrades) to ensure the platform remained up-to-date and performant, minimizing technical debt.
Monitoring & Observability: Established comprehensive monitoring and logging across services (Prometheus, Grafana, loki, victoriametrics, datadog), which improved visibility into system health and dramatically reduced mean time to detect and resolve issues. This observability framework empowered the team to catch anomalies early and ensure high service uptime for end-users. Define SLO, SLI, RPO and RTO on platform and service level.
Team Leadership & Collaboration: Managed and mentored a team of 14+ DevOps engineers across India and Latin America, cultivating best practices in IaC, CI/CD, and cloud architecture. Worked closely with software development, QA, and product teams to align DevOps initiatives with development needs and timelines. This cross-team collaboration streamlined deployment processes and improved overall engineering productivity. Earned fast-track promotion to Architect/Manager role for delivering consistent improvements and demonstrating leadership in driving DevOps culture change.
Falabella.com
Senior software engineer
Tech Mahindra
Bangalore
04.2019 - 10.2020
Contributed as a DevOps specialist in a project for GE Healthcare, focusing on containerization and multi-cloud infrastructure for healthcare applications.
Microservices & Kubernetes Implementation: Designed and deployed a microservices architecture for critical healthcare applications using Docker containers and Kubernetes with Istio service mesh. Managed Kubernetes clusters across AWS, GCP, and on-prem VMware (using kubeadm), ensuring a consistent deployment environment and high reliability across all platforms. Enabled automatic scaling policies to maintain performance during peak usage, improving system responsiveness.
Infrastructure as Code & Automation: Implemented GCP cloud resources (GKE clusters, VPC networks, VPN connectivity, firewall rules) using Terraform, and automated environment provisioning with Ansible and shell scripts. This IaC approach reduced environment setup time by ~50% and minimized configuration drift in multi environment setups.
CI/CD Pipeline Development: Built and maintained CI/CD pipelines using Jenkins (with Groovy scripting) and GitLab, automating the build, test, and deployment process for multiple microservices. Integrated Helm charts for standardized deployments, which decreased deployment errors and allowed smooth rollbacks when needed.
Monitoring & Troubleshooting: Set up robust monitoring and logging solutions (Prometheus, Grafana, InfluxDB) to support proactive infrastructure health checks. Led production troubleshooting efforts for complex Kubernetes and Linux issues, cutting down average issue resolution time and ensuring minimal impact on application uptime. Provided technical guidance to development teams on Kubernetes best practices, improving the reliability and efficiency of applications before they reached production.
Senior software engineer
Anuta Networks
Bangalore
03.2018 - 04.2019
Worked on the DevOps for a network automation product company, managing a mix of on-prem and cloud environments.
Hybrid Infrastructure Management: Managed a hybrid cloud infrastructure spanning GCP, AWS, and on-prem VMware clusters to support the company's network orchestration products. Ensured high availability of development and production environments through diligent maintenance and capacity planning.
Cloud Services & Automation: Implemented and managed various AWS services (EC2, VPC, ECS/ECR, S3, ELB/ALB, etc.) and GCP components to host applications and internal tools. Employed Terraform for infrastructure provisioning across multiple clouds and Ansible for configuration management, substantially reducing manual configuration errors and deployment time.
Containerization & Orchestration: Deployed and orchestrated containerized applications on Kubernetes clusters (both AWS EKS and GCP GKE, as well as local clusters via kubeadm). Developed and maintained Helm charts to standardize microservice deployments, enabling consistent and repeatable releases across environments.
CI/CD and Release Management: Automated the software release process by setting up CI/CD pipelines with Jenkins and GitLab, which cut release deployment time by ~60%. This automation allowed the engineering teams to release features more frequently and reliably. Managed Docker registries and integrated them into the pipeline to streamline image builds and distribution.
Monitoring & Operations: Established monitoring dashboards and alerts using Prometheus and Grafana to track system and application metrics. Led troubleshooting of complex issues in Kubernetes, Docker, and Linux environments, significantly improving system stability. Documented runbooks and standard operating procedures to ensure knowledge transfer and easy onboarding of new team members.
DevOps Engineer
Cybage Software Pvt. Ltd.
Pune
12.2016 - 02.2018
Worked in ALM team as a DevOps engineer. Managed AWS and GCE cloud infrastructure with Infrastructure as Code using CloudFormation. Worked extensively on Docker-based containerization.
DevOps: AWS(EC2, VPC, ECS, ECR, Elastic Beanstalk, ASG, S3, CLOUD-WATCH, Route53, ELB, ALB, EFS. CI/CD pipeline with Jenkins and AWS ECS, Kubernetes for Docker based Microservices. Set up Continuous Integration and Continuous Delivery environment using AWS services. GKE, Spinnaker.
CI/CD: Experience in working with Spinnaker (Continuous Delivery tool from Netflix). Deployed applications to AWS cloud using Spinnaker. Integrated Kubernetes & Jenkins with Spinnaker and created multiple pipeline and stages for application deployment.
R&D: Exploring new technologies (DevOps tools) that help to automate the development process.
Technical Support Engineer
Balasai Net. Pvt Ltd.
Pune
07.2016 - 12.2016
Responsibilities: This project was Email, web-hosting & Cloud server provider related project. I was in support to technical support to the end customers.
Technical Support Engineer
Technoinfotech Pvt Ltd.
Pune
07.2014 - 06.2016
Responsibilities: I was primary responsible for email service management & administration. Monitoring & customization nagios Monitoring tool. Also, minor customization on front end.
Education
Bachelor of Engineering (B.E.) - Electronics & Communication
Senior Mobile Software Engineer - IOS Developer at Falabella India Pvt. Ltd.Senior Mobile Software Engineer - IOS Developer at Falabella India Pvt. Ltd.
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