Sachin Bodkhe

• Working as a Customer Delivery Architect providing technical leadership, migration governance, presales support, LOE estimation, and support for incubation technology adoption.

• Leading planning, strategy, and end-to-end delivery of complex Enterprise Network Transformation projects including Integration, Upgrade, and Refresh activities.

• Driving large-scale Cisco SD-Access (DNA Center) and Cisco SD-WAN (Viptela) migration programmes for global enterprise customers.

• Working as a Customer Delivery Architect providing technical leadership, migration governance, presales support, LOE estimation, and support for incubation technology adoption.

• Managing customer escalations, implementation challenges, and critical migration issues to ensure successful project delivery and customer satisfaction.

• Leading strategy implementation, process optimization, and operational improvements to enhance migration efficiency and delivery quality.

• Leading strategy implementation, process optimization, and operational improvements to enhance migration efficiency and delivery quality.

• Led a team of 40+ Network Consulting Engineers (NCEs) to support large-scale digital transformation initiatives for Cisco enterprise customers, enhancing implementation of SD-LAN/WLAN, SD-WAN, and voice services.

• Worked on concept designs and detailing to meet client requests and specifications.

• Implementation and design of Layer 3 Routing Protocols (RIP, IGRP, EIGRP, OSPF, BGP, MPLS)
• Supported implementation of MP-BGP and MPLS VPN solutions to enhance connectivity.
• Designed and implemented network topologies to meet customer requirements, enhancing network efficiency
• Developed conceptual and physical network designs, ensuring alignment with project goals
• Prepared high-level and low-level diagrams per customer standards, securing necessary approvals for project progression
• Assisting the NOC team to understand and support customer infrastructure Preparing technical documents related to the project for handover to the Operations Team.

• Designed and implemented networks, including 2 and layer 3 topologies, based on customer requirements
• Handle the tasks of developing conceptual and physical network designs
• Ensured that networking designs complied with customer standards
• Prepared high-level and low-level diagrams per customer standards and secured approvals to advance projects.
• Preparing staging BOM, Patching matrix, and Configurations as per design
• Configuring the devices during the time of implementation.
• Clarified project requirements and expectations through customer engagement.
• Defined and strategised project delivery in collaboration with internal team.
• Selecting and ordering the equipment according to Project scope

• Implementation and design of Layer 3 Routing Protocols (RIP, IGRP, EIGRP, OSPF, BGP, MPLS)
• Provided support for MP-BGP, MPLS, MPLS VPN solutions, VRF lite etc
• Managed load balancers (F5/Netscaler/Bluecoat) and supported various firewalls (Nokia, FWSM, ASA, PIX, SRX 360, SGX -550) along with GRE, IPsec VPNs, and wireless LAN solutions
• Configured switches for VLAN, STP, VTP, TACACS, DNS, DHCP, and ACS implementation
• Supported mobile products including CDMA, GPRS (HA/FA, SGSN/GGSN, ICSMS, OCSMS, MMSIG, SMSIG, MES); produced high level designs (HLD) and low level designs (LLD) for network architecture

• Troubleshot Cisco routers, switches, ASA, PIX, SRX, and NETSCREENS Juniper firewalls to ensure optimal network performance
• Troubleshooting Layer 3 Routing Protocols (RIP, IGRP, EIGRP, OSPF, BGP)
• Resolved WAN protocols and standards issues to maintain connectivity and data integrity
• (PPP, HDLC, Frame-Relay, ISDN)
• Conducted proactive and reactive maintenance, troubleshooting incidents referred by problem reports and team calls
• Led SWAT calls and coordinated efforts with all relevant support groups

• Led team of engineers for NOC and field support across the circle, coordinating efforts to maintain service quality and response times
• Functioned as the single point of contact for Internet lease line services during customer escalations, facilitating timely resolutions and improving customer satisfaction.
• Oversaw IP pool management for multiple services provided by Airtel
• Conducted network expansion planning and tested new services, facilitating the introduction of innovative solutions to meet customer demands
• Installation, configuration and maintenance of Ericsson IP Dslam (EDN110, EDN112), fast Ethernet To E1 converter (EXN104), Ethernet switch (ESN310, ECN320 24 port switch with POE)
• Installation, configuration and maintenance of Ericsson IP Dslam (EDN110, EDN112), fast Ethernet To E1 converter (EXN104), Ethernet switch (ESN310, ECN320 24 port switch with POE

• Installation and Maintenance of DSL, LL, and ISDN links Troubleshooting the issues of connectivity of the Channelized E-1, PRI, BRI, WAN Links & MLLN, and Switches communicating with the Telco to maintain the SLA.
• Troubleshot circuit-related issues and coordinated circuit testing to ensure reliable service delivery.
• Implemented DSL, E1, PRI, BRI, and other telecommunications products, improving service offerings and customer satisfaction.
• Diagnosed and resolved hardware-related issues in network devices, maintaining operational efficiency.
• Hands-on experience in LAN/WAN troubleshooting and troubleshooting in Multi-Vendor environments