With over a 2 decades of professional experience, I specialize in credit risk management, operational governance, and business process optimization working for Citibank & Citi Global Capability Centre (GCC) At Citi India & Citi GCC, I have managed critical processes, including local regulatory Governance & Compliance monitoring, credit limit setup, Corporate Loans credit documentation, Loans Operations, Risk & Controls management, governance of outsourced operations and trainings on Operations excellence. Partnering with cross-functional teams across the globe, I oversee Operations and liaise with global counterparts to implement streamlined workflows. My role also involves collaboration with Business team, reporting units, technology, auditors and ensuring adherence to internal & local policies, showcasing my expertise in operational risk mitigation and process excellence. Experienced with strategic planning, operational management, and team leadership. Utilizes comprehensive business acumen to drive organizational success and foster growth. Track record of implementing effective strategies that enhance productivity and profitability.