Sachin ES
Kannur
Summary
To seek a challenging position in technician and willing to work hard , where growth is a way of life, in an innovative enviornment and thereby proves my skills towards everyone’s expectation
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Technician
V-Guard Industries Ltd.
Kannur
10.2021 - 03.2025
Detail-oriented Service Technician with expertise in electrical and electronics products. Skilled in diagnosing system malfunctions, communicating service requirements, and implementing repairs to improve electrical system performance and enhance customer satisfaction.
Strong background in Customer Relationship Management (CRM), including:
- Service Ticket Management: Tracking and updating service requests in CRM systems.
- Customer Interaction & Support: Handling inquiries, providing technical support, and ensuring customer satisfaction.
- Follow-up & Maintenance Scheduling: Coordinating preventive maintenance and follow-ups to enhance service efficiency.
- Data Entry & Documentation: Maintaining accurate service records, repair logs, and customer feedback in CRM tools.
- Warranty & Service Agreement Management: Ensuring compliance with service contracts and warranty claims.
Generator Technician
SLR Engineering & Electrical Works, Kannur
Kannur
11.2020 - 06.2021
Experienced in generator troubleshooting, repairs, and installation, with excellent problem-solving, communication, and time management skills.
NDT Technician
TVS Fasteners
Chengalpettu
11.2019 - 03.2020
Proficient in liquid penetrant testing (LPT), visual inspection, and ultrasonic testing (UT) to ensure quality and reliability.
Education
Diploma - Mechnical Engineering
01-2019
01-2016
Skills
- Electrical and electronic system troubleshooting
- Generator maintenance, installation, and repair
- Diagnosing and repairing system malfunctions
- Circuit testing and fault detection
- Liquid penetrant testing (LPT)
- Visual inspection techniques
- Ultrasonic testing (UT)
- Wiring, cabling, and panel installations
- Preventive maintenance and safety inspections
- Use of diagnostic tools and multimeters
Languages
Malayalam
First Language
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Tamil
Beginner
A1
Certification
- Certification in NDT Level 2 (Ultra Sonic Testing)
- Certification in NDT Level 2(Liquid Penetrant testing)
- Certification in NDT Level 2 (Magnetic Particle testing )
- Certification in NDT Level 2 (Visual Testing )
- Certification in NDT Level 2 (Radiographic testing )
- Certification in NDT Level 2 (RTFI)
Education and Training
other,other
Timeline
Service Technician - V-Guard Industries Ltd.
10.2021 - 03.2025
Generator Technician - SLR Engineering & Electrical Works, Kannur
11.2020 - 06.2021
NDT Technician - TVS Fasteners
11.2019 - 03.2020
Govt. Polytechnic College - Diploma, Mechnical Engineering
Vocational Higher Secondary School - ,
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