Summary
Overview
Work History
Education
Skills
Personal Details
Section name
Timeline
CustomerServiceRepresentative
SACHIN ESHI

SACHIN ESHI

Senior Associate- Banking - Financial Inclusion / Retail Sales & Operations / Franchise Management /Fintech Operations
Mumbai

Summary

To be part of a forward-thinking organization that indulges professional growth which provides challenging and rewarding career while allowing me to utilize my knowledge & skills.

Overview

21
21
years of professional experience
3
3
Languages

Work History

Senior Associate- Banking (Financial Inclusion Department)

Atyati Technologies Pvt Ltd
10.2026 - Current
  • Act as a liaison between IDBI Bank Head office & Bank branches
  • BC & VLE network management –Identifying, Onboarding and managing Business correspondents & village level entrepreneurs to expand the banking footprints.
  • Manage client co-ordination, documentations & implementation of governments social security schemes (PMJBY/PMSBY/APY) to BC’s.
  • Generate BC Terminal ID’s / Label codes & getting them mapped and configured for AEPS ,Micro Atm debit card ,Account opening, DBT withdrawal & fund transfer related transactions.
  • Ensure smooth operational process & timely resolution of technical issues related to banking transactions
  • Maintain strong relations with banks Regional offices (Operations, IT, Compliance teams) to ensure efficient service delivery.
  • Track performance and targets of Bc’s and ensure timely submission of MIS reports to seniors managements

Franchise Sr. Area Sales Manager

Looms and Weavers
10.2024 - 04.2025
  • Spearheading the recruitment and management of franchise partners across designated regions, ensuring alignment with brand values and sales targets.
  • Conducting market analysis to identify growth opportunities and ensure franchisee success through training, development, and support.
  • Developing sales strategies and driving performance through collaborative efforts with franchises to meet regional sales goals.
  • Conduct market research to stay up to date on industry trends & also serve as a primary contact for assigned partners, ensuring timely resolution of issues & concerns.
  • Managing day-to-day operations of the franchise network, including inventory management, marketing initiatives, and customer service optimization.
  • Ensuring timely execution of sales campaigns and business development initiatives to strengthen the brand’s market presence.
  • Strategic partnership & Alliance development & pitching company products to prospective clients for Business growth & revenue.

Project Manager – Doorstep Banking Operations

Atvati Technologies Pvt Ltd
09.2021 - 10.2023
  • Led and managed the recruitment, training, and mentoring of banking agents to ensure coverage across multiple locations, in alignment with operational goals.
  • Worked closely with local branches, conducting service quality training and ensuring customer satisfaction with Doorstep Banking Services.
  • Coordinated service requests via DSB application and maintained strong relationships with banks’ zonal/regional offices for effective service delivery.
  • Ensured resolution of technical issues in transactions and managed software-related concerns by raising tickets as needed (DSB/Ganaseva).
  • Drove business growth by managing lead-generation campaigns and targeting performance goals.
  • Generated and circulated MIS reports for senior leadership, maintaining transparency and accountability across the network.

Channel Partner – Sales

Acars Realty
03.2021 - 08.2021
  • Managed end-to-end customer experience for property buyers, ensuring timely coordination for site visits and smooth closure of deals.
  • Acted as a liaison between clients, buyers, and closing managers, ensuring timely document processing and follow-ups.
  • Implemented marketing strategies, including standee activities and hoardings, to drive sales.
  • Facilitated legal documentation for property bookings and provided continuous updates to clients during the handover process.

Executive – Franchise Life Cycle & Leads Management

Vakrangee Ltd
03.2019 - 02.2021
  • Validated client applications, performing due diligence, and ensured compliance with company policies for franchise operations.
  • Managed the installation of hardware kits and ATMs, ensuring activation within the specified turnaround time (TAT).
  • Updated and maintained critical reports for franchisee operations, ensuring smooth onboarding and ongoing support.

Senior Officer – Operations & Service Delivery – Retail Liabilities

Yes Bank Ltd
07.2014 - 09.2017
  • Processed requests related to retail net banking, ensuring error-free and timely execution of tasks.
  • Managed logistic operations for card production, dispatch, and customer queries related to mobile banking services.
  • Led reconciliation efforts, monitoring TAT, and delivering insights to senior management through comprehensive reports.

Senior Officer (Grade II)

ADFC Pvt Ltd (HDFC Bank Ltd)
04.2005 - 06.2014
  • Handled cheque book dispatch queries, ensuring timely resolution and maintaining daily MIS.
  • Coordinated back-office operations for FD and Statement dispatches and provided customer support for issues across multiple branches.

Education

Bachelor of Commerce -

Mumbai University
01.2002

Higher Secondary Certification (H.S.C) - undefined

Mumbai University
01.1999

Secondary School Certification (S.S.C) - undefined

Maharashtra Board
01.1997

Skills

Auction Management: Proficient in organizing and executing both physical and online auctions

Client Relationship Management: Expertise in maintaining strong client relationships, ensuring high service levels and repeat business

Personal Details

  • Date of Birth: 12th March, 1981
  • Sex: Male
  • Marital Status: Married
  • Nationality: Indian
  • Languages Known: English, Hindi, Marathi
  • Passport No: Z7466750

Section name

  • Place: Mumbai
  • Date:

Timeline

Senior Associate- Banking (Financial Inclusion Department)

Atyati Technologies Pvt Ltd
10.2026 - Current

Franchise Sr. Area Sales Manager

Looms and Weavers
10.2024 - 04.2025

Project Manager – Doorstep Banking Operations

Atvati Technologies Pvt Ltd
09.2021 - 10.2023

Channel Partner – Sales

Acars Realty
03.2021 - 08.2021

Executive – Franchise Life Cycle & Leads Management

Vakrangee Ltd
03.2019 - 02.2021

Senior Officer – Operations & Service Delivery – Retail Liabilities

Yes Bank Ltd
07.2014 - 09.2017

Senior Officer (Grade II)

ADFC Pvt Ltd (HDFC Bank Ltd)
04.2005 - 06.2014

Higher Secondary Certification (H.S.C) - undefined

Mumbai University

Secondary School Certification (S.S.C) - undefined

Maharashtra Board

Bachelor of Commerce -

Mumbai University
SACHIN ESHISenior Associate- Banking - Financial Inclusion / Retail Sales & Operations / Franchise Management /Fintech Operations