SACHIN GARG
SECURITY COORDINATOR
New Delhi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
3
3
Certifications
1
1
Language
Work History
SR. Security Coordinator
TATA SIA AIRLINES
12.2018 - Current
- Ensured compliance with safety regulations by conducting regular audits and addressing any identified issues.
- Analyzed incident reports to identify trends and implement targeted security improvements accordingly.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Implemented robust visitor management processes that balanced hospitality with stringent site-wide security protocols.
- Completed shift handover reports and debriefed next shift upon arrival.
- Performed security investigations and reported findings to client management.
- Assessed electronic security systems and reported malfunctions.
- Coordinated with law enforcement agencies to resolve security breaches swiftly and effectively.
- Managed access control systems, ensuring only authorized individuals gained entry into secured areas.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service Executive
Bird Worldwide Flight Services PVT LTD
05.2017 - Current
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Implemented and developed customer service training processes.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Maintained up-to-date knowledge of product and service changes.
Education
Bachelor of Science - Hotel Management
MODERN PUBLIC SCHOOL
Delhi, India 04.2001 -
Skills
Security camera monitoring
Knowledge of supervisory concepts
Surveillance
Security procedures knowledge
Goal Setting
Organizational Skills
Team Leadership
Decision-Making
Physical Security
Punctuality
Certification
AVSEC CERTIFIED FROM BCAS] Training - [VALID FOR 2 YEARS]
Timeline
AVSEC CERTIFIED FROM BCAS] Training - [VALID FOR 2 YEARS]
11-2024
DANGEROUS GOOD CERTIFIED CAT-12
11-2024
SCREENER CERTIFIED FROM BCAS
08-2022
SR. Security Coordinator
TATA SIA AIRLINES
12.2018 - Current
Customer Service Executive
Bird Worldwide Flight Services PVT LTD
05.2017 - Current
Bachelor of Science - Hotel Management
MODERN PUBLIC SCHOOL
04.2001 -