Sachin Ghadge
Product Owner
Pune
Summary
Experienced and Certified Product Owner with expertise in systematic product development. Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational, and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
10
10
years of professional experience
1
1
Certificate
3
3
Languages
Work History
Product Owner II
CSG
11.2023 - Current
- Currently as part of R&D Digital unit leading and developing new CRM called as 'Customer Connect'.
- Engineered new business functionalities for clients such as Mobily, Digicel, and PLDT, delivering customized solutions that resulted in a 15% increase in operational efficiency and client satisfaction.
- Backlog Prioritization and User Story Grooming.
- Engaged in redesigning existing SaaS,PaaS as per requirement.
- Coordinated with design and media teams to develop high-quality interactive UI/UX.
Product Owner | BMO
HCL Technologies
08.2022 - 08.2023
- Successfully led on introducing and integrating Virtual Account in new business market within 9 Months using AWS platform.
- Designed Open API solution
- Design solution and roadmap for product delivery.
- Own and drive backlog grooming.
- Creating users stories,acceptance criteria,providing clarification from functional perspective.
- Led projects and analyzed data to identify opportunities for improvement.
- Conducted workshop for backlog management.
Product Owner | DBS
HCL Technologies
08.2021 - 08.2022
- Leading development teams in building system, data and application-level interfaces and functional relationships.
- Enhanced portfolio with better credit risk methodologies.
- Contributed to risk strategies in market,credit,compliance,operational and limits monitoring.
- Collaborating with software architects to understand requirements and align business processes to product features and capabilities.
- Introduced limit monitoring mechanism which helped to reduce risk by 60%.
- Design Solution based on user requirements.
Product Owner & Sr. Developer | Real Time Billing
Amdocs
01.2020 - 08.2021
- Worked for R&D project with experience in Application Assessment and maintenance of Microservices architecture applications using Spring Boot, Spring Cloud and Restful Web Services.
- Expertise in agile framework, collaborating with business and research teams in story grooming, reviewing story/acceptance criteria and performance metrics.
- Communicate with deployment team for delivery via release note and support team for support.
- Owned and prioritized product backlog.
- Introduced bundle billing which helped to increase 40% new customer and services.
Sr. Software Engineer | AR & Collections
Amdocs
01.2017 - 01.2020
- Worked on module responsible for creating billing of around 50+ million customers.
- Migrated legacy application from version 7 to 10x.
- Implemented over new application feature, including full upgrade in front-end architecture of both main application and its support tool.
- Improved performance of application about 70% by redesigning SQL's.
- Responsible for application development and maintenance.
- Collaboration with Product Owner/Software Architect for new enhancements.
- Provided sessions to various stakeholders on core product.
Software Engineer| CES
Amdocs
07.2014 - 12.2016
- Expertise in CRM, OMS, Customer Management, Billing.
- Product enhancement for better user experience.
- Product automation for improving application performance by 70%.
- Weekly Defect review meetings with Customer.
- Communicating with internal/external customers to enhance understanding of customer problems and verifying that appropriate resolution has been applied.
- Impact assessments of production issues/defects to determine business impact (revenue loss /overcharging) and communicate accordingly to client to help take necessary actions from business point of view such as adjustments, credits etc.
- Highlighted risks and mitigating risk from technical aspects prior to deployment of application.
Education
Master of Computer Applications -
Pune University
Pune,IndiaSkills
Product Management,Product Strategy,Product Vision,Technical Design
SAFe,Scrum methodology,Agile frameworks, Project Management
Backlog Management, Process Flow Diagrams, Stakeholder Management
CRM,Java,Microservices,Spring Boot,AWS,Jira,Jenkins,Git,DevOps
Analytical Skills, Analytic Problem Solving,Risk Management,Limits Monitoring
SWIFT,SEPA,BASEL,BASEL II, BASEL III
Certification
Professional Scrum Product Owner™ I (PSPO I)
Accomplishments
- Outstanding contributor of 2015-2016 in Amdocs Town Hall.
- Employee of the quarter 2016.
- Performer of 2018.
- Key Contributor 2020.
Timeline
Product Owner II
CSG
11.2023 - Current
Product Owner | BMO
HCL Technologies
08.2022 - 08.2023
Product Owner | DBS
HCL Technologies
08.2021 - 08.2022
Product Owner & Sr. Developer | Real Time Billing
Amdocs
01.2020 - 08.2021
Sr. Software Engineer | AR & Collections
Amdocs
01.2017 - 01.2020
Software Engineer| CES
Amdocs
07.2014 - 12.2016
Master of Computer Applications -
Pune University
Onsite
Visited client office in Argentina for new business requirement and production release activity.