Sachin Goel

• Managed and motivated employees to be productive and engaged in work.
• Maximized performance by monitoring daily activities and mentoring team members.
• Controlled costs to keep business operating within budget and increase profits.
• Cross-trained existing employees to maximize team agility and performance.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Established team priorities, maintained schedules and monitored performance.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Unit Manager- Sales for the process of SBI Cards & Payment Services Ltd.

• Track the Daily Target & Approval %
• Manage the DSA Channels
• Lead and motivate the sales and training team to achieve the company's sales goals and objectives.
• Develop and implement sales and training strategies to achieve business targets.
• Provide training to sales staff to improve their knowledge of products and sales techniques.
• Monitor sales performance and analyze sales data to identify areas for improvement.
• Conduct regular sales and training meetings with the team to ensure that everyone is aligned and informed.
• Manage the sales and training budget to ensure that all activities are carried out within the allocated budget.
• Build and maintain strong relationships with key clients and stakeholders.
• Identify market trends and provide feedback to the Sales Director on emerging trends and opportunities.
• Develop and maintain a deep understanding of the company's products and services.
• Maintain accurate records of sales and training activities.

Sales & Training for the process of SBI Cards & Payment Services Ltd.

• Daily Activity Tracker & Day Closer.
• Track the daily Productivity & Approval %.
• Publish the Monthly Dashboard with Sales & Training Team.
• Provide the Training & latest update to DSA Channel.
• Meeting with sales team & Assign the target on daily basis to new higher candidates.
• Review on weekly basis
• Track the M1/M2/M3 Productivity
• Handling the Sales team
• Coordinating with the ZSM, ZTM, towards Newly Initiatives for business development
• Giving Corporate Presentation to the customers to increase the numbers for sales team
• Work on RTS/RTB/Premium Upsell and resolve them on daily basis.
• Conducting NHO'S/Refresher/ On Job Training with the New Hire/Existing Employees of PSA'S
• Coaching the Newly Higher Trainers in terms of Score Card Reports, Business Development Activities, On Job Trainings, Client Interactions etc
• Supporting & Handling the Trainer Colleagues in the absence of ZTM & ATM
• Coach trainers and co-facilitate sessions helping young trainers to ramp up effectively.
• Training Need Identification & Analysis & Preparation of Training Calendar.
• Evaluating/Measuring Training Effectiveness & taking corrective actions.
• Design course materials and other documents such as power point presentation, training handouts, manuals and exercises.
• Preparing MIS, Daily Tracker and NHO Dashboard.
• Auditing the Back Check Calls & Sharing the call lacking area with the operation managers.

• Creation of potential Channel Sales partner across regions
• Identifying potential customers for direct & corporate Sales.
• Training and Development of channel Partners with new updates and acquisition techniques
• Assisting the marketing team with relevant content and facts to support Branding Collateral
• Comparative analysis to keep up with the market behaviors.
• Strategic and diligence for better market capitalization.

• Organizing marketing activities for brand awareness and data generation.
• Meeting individuals/ corporate and explaining the product and creating the need for the Holiday through presentation.
• Consulting and building relationship with customers.
• Making sales reports and other MIS reports for the team
• Responsible for taking Inbound Calls and provide Customer Delight
• Coordinating with the reservations regarding booking of the members.
• Giving better assistance of travelling to members to make their holidays more pleasant.
• Building trust in members by resolving their issue and giving them better experience of service.

• To look after channel sales and Marketing for Dehradun region
• Penetration of various sources and Channels
• Handling the sub distributors.
• Training the Retailers for different Products and Market
• Reviewing targets on weekly, monthly & quarterly basis and taking corrective action
• Training, managing and motivating the sales team
• Actively mapped markets and handled multi channel product distribution, business development and expansion & retail execution
• Achieving the goals and target which is decided by management for the organization.
• To ensure the help of management by participating in making the sales plan and providing the feedback of market which is needed by our superior time to time.