Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

SACHIN GOEL

Business Analyst/Scrum Master
Gurugram,Haryana

Summary

A highly motivated ,success driven experienced Business Analyst and a Scrum Master professional with over fourteen years of progressive valuable knowledge in end to end project delivery. Skilled in working on project initiation to closing. Successfully managed medium to large projects and delivered to client expectation. Experienced in Agile software development lifecycle methodologies, business process improvements, QA testing;with demonstrated superior knowledge of requirement elicitation, analysis, documentation of business requirements and use cases. Driven to succeed utilizing excellent communication skills,team collaboration, multi-tasking skills and problem solving skills to maximize company profits as well as deliver within budget and schedule.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Business Analyst/Agile Scrum Master

Tata Consultancy Services
Gurugram, Haryana
2020.05 - Current

Role: Business Analyst (Client CITI bank)

The project was to .

Responsibilities:

  • To achieve customer advocacy by eliciting and understanding internal and external technology customer needs, and analyzing, refining, synthesizing, translating and ensuring are documented in form that can be readily understood by all stakeholder
  • Support others to articulate ideas and requirements in format required by team, such as use cases, user journeys, user stories and illustrations
  • Be responsible for outcomes of team in identification and delivery of systems, solutions and features
  • Produce business requirements to inform future state design, and supporting teams in understanding requirements and their linkages to overall strategy
  • Work across teams and stakeholders to capture, validate and document business and system requirements, ensuring are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements
  • Interact with customers, key stakeholders and team to obtain and document functional and non-functional needs
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed open orders, backlog, and sales data to provide sales team with insights.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.

Business Analyst/Agile Scrum Master

Tata Consultancy Services
Manchester
12.2017 - 04.2020

Role: Business Analyst/Scrum Master(Client Lloyds Banking Group)

  • Interact with customers, key stakeholders and team to obtain and document functional and non-functional needs
  • Elicit and input into writing business requirements, user stories and epics as required
  • Support feature team in creating and executing test scenarios and test scripts identifying and supporting implementation tasks
  • Estimated work effort at project initiation stage as well as project milestones for business analysis/development activities with progressively improved variance to actual effort as scope and requirements are refined
  • Defined and documented business and functional requirements, business process maps ("As-Is/To be") flows and diagrams
  • Implemented Distributed Agile methodology in Lloyds Banking Group Legacy platform working on waterfall model since day of inception.
  • Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
  • Assisted with internal and external communication resulting in improved transparency.

Technical Lead Software Developer

Tata Consultancy Services
Gurugram, Haryana
09.2008 - 11.2017

Role: Technical Lead/Developer (Client Lloyds Banking Group)

  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases
  • Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality
  • Documented technical workflows and knowledge to educate newly hired employees
  • Formulated technical design specifications from Mid-Level Platform Design document
  • Create high level design and data flow diagram from business discussions
  • Prepared low level design, unit test plans, development and conducting unit testing
  • Debugging, analysis, bug fixing and resolution of technical issues
  • Provided support in System Testing, Volume System Testing and User Acceptance Testing

Education

Bachelor Of Technology - Mechanical Engineering

Y.M.C.A Institute of Engineering And Technology
Faridabad
08.2004 - 07.2008

Skills

  • Agile and Scrum
  • Business Analysis
  • Process Improvement
  • Change Management
  • Documentation
  • MS Visio, MS Excel, MS Word
  • JIRA and Confluence
  • Project Development and Life Cycle
  • Problem Resolution
  • Requirements gathering
  • Presentation Skills
  • Backlog Management
  • Scope Development
  • Conflict Management
  • AWS (Basic Knowledge)
  • Unisys Mainframes (COBOL, COBEDIT)

Certification

  • Certified Scrum Master (CSM )
  • Professional Scrum Master II (PSM II)
  • Professional Product Owner I (PSPO I)
  • Following Major TCS In House Certifications:
  • Product Specialist Programme (PSP)
  • Metamorph (Certificate in Business Analysis)
  • ASCENT ( Foundation of Leadership Journey)

Timeline

Business Analyst/Agile Scrum Master

Tata Consultancy Services
2020.05 - Current

Business Analyst/Agile Scrum Master

Tata Consultancy Services
12.2017 - 04.2020

Technical Lead Software Developer

Tata Consultancy Services
09.2008 - 11.2017

Bachelor Of Technology - Mechanical Engineering

Y.M.C.A Institute of Engineering And Technology
08.2004 - 07.2008
SACHIN GOELBusiness Analyst/Scrum Master