Ariba, Coupa, SAP concur, Voya, BCBSM, Phoenix, My Engage
Sachin Gupta
Delhi
Summary
Detailed & result oriented professional with 8 years of experience in Accounts payable & Reimbursement. Gained expertise in Travel & Expense domain. Creative, flexible, and energetic team player with an ability to resolve challenges and high-pressure situations. Passionate about learning new things, deep diving into process to for any process improvements scope.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Senior Associate II (Team Leader)
PricewaterhouseCoopers (PwC)
Delhi
04.2022 - Current
- Managed team of 16 individuals contributing towards four special different projects.
- Ensure team members are properly trained.
- Assess daily workflow redirect duties among members as needed.
- Assurance of processing reimbursement within stipulated timeline as per service level agreement in concur
- Interacting with clients through e-mails and calls to review operations on daily, weekly or monthly basis.
- End to End processing of T&E credit card in concur which includes issue a new card, Revoke card rights and maintenance of credit cards
- Auditing and processing client's airfare charges & Temp lodging in concur
- Finding out odd - discrepancies, Fraud, suspect vendor, spend pattern, trends with help of concur
- Interacting with clients through e-mails and calls to review operations
Senior Associate
Capgemini India Pvt Ltd.
Delhi
09.2019 - 04.2022
- Performing FAA's (Final accounts audit) before closing of files
- Employees and vendors payments as per calendar including foreign wire and EFT
- Performing 2 ways match/ 3 ways match while paying suppliers and employees expenses
- Development and maintenance of training plan for new joiners to give systematic training
- To allocate task to team and bridge gap of any issue while processing
- Conduct Root Cause Analysis and prepare CAPA for process optimization
- Review data on daily basis to understand loopholes and problems thereby solving those problems for process improvements
- Providing reconciliation reports to end user with reasoning of rejection
- Driving Process Improvements ideas to minimize turn around with accuracy
- Creating draft of agenda to discuss with clients on weekly, bi-weekly & monthly basis.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies
- Trained and supported new team members, maintaining culture of collaboration
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints
- Defined work plans in alignment with stakeholder requirements
- Greeted customers and offered assistance for increased customer satisfaction
- Identified customer needs and wants to enhance customer experiences and boost sales
- Managed customer relations through communication and helpful interactions
Accounts Payable Administrator
Wipro India limited.
Delhi
07.2017 - 09.2019
- Supplier Payments as per payments calendar including ACH, WIRE/Foreign and EFT
- Perform 3way match / 2way match
- Ensuring accuracy and quality, application of appropriate taxes/ VAT on invoices
- Process employee's expenses (PO, Non-PO, Credit Invoice)
- Audit time & expenses reports
Process Associate
Tata Consultancy Services Limited.
Delhi
03.2015 - 07.2017
- Performing activities like Disconnecting of debit cards deactivate phone banking etc
- Work on Pre - Reconciliation and Reconciliation part and Past Dues payments
- Preparation of weekly and monthly reports and score cards
- Handling accounts of customers and firms accordingly
Education
MBA (Finance & Marketing) -
Uttar Pradesh Technical University
Lucknow, Uttar Pradesh 07.2012 - 10.2014
Skills
Team Management
Organizational Skills
Customer Relations
Critical Thinking
Friendly, Positive Attitude
Excellent Communication
Relationship Building
Time Management
Problem-Solving
Software
Timeline
Senior Associate II (Team Leader)
PricewaterhouseCoopers (PwC)
04.2022 - Current
Senior Associate
Capgemini India Pvt Ltd.
09.2019 - 04.2022
Accounts Payable Administrator
Wipro India limited.
07.2017 - 09.2019
Process Associate
Tata Consultancy Services Limited.
03.2015 - 07.2017
MBA (Finance & Marketing) -
Uttar Pradesh Technical University
07.2012 - 10.2014