Sachin Hadap

Working as an analyst for multiple Airline audit for record type such Sale, Exchange and Refund. Wherein our role is to identify the revenue leakage from the monthly high sale volume. which help us to maximise the revenue with less recourses.

Also I worked as an Quality checker, Handle Disputes on ARC, BSP and ASD and dispute via mail from Agency.

Handling Client Query Report and maintain SLA TAT

Other activity like Solving query of the team, conduct process training for new joiner and also conduct meeting for updates and new policy to the existing team.

Maintaining Team Roaster, Production and Leave regulation.

Worked for Canadian Airline

Handling the Allocation, maintaining Quality check, Disputes (ARC, BSP) and ARC collection process

Also deal client reports,Query and closing reports and summary and tracking SLA TAT

Worked as an Auditor and worked as ADM checker for Sales, Exchange and Refund audit type for multiple airline such as Qantas, Avianca, Air Canada, AirIndia, Latam group, Spain Air, Air Newzealand etc.

I worked in Refund application process where we were processing Refund in BSP on behalf of Airline to the agency who applied refund.