Work History
Skills
Academiatrainings
Extramuralactivities
Personal Information
Timeline
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Sachin Jirimali

Store Manager, Ops Manager, ASM
Pune,MH

Work History

Team Leader

Easy Day Market
  • Business Handled – Area 25000+ sqfts
  • Business 35 Associates and Brand Promoter 8 people
  • Briefing the team and motivating them to achieve their assigned targets
  • Taking care of visual merchandising (VM) of the Section
  • (Signage’s, Offer updating, INF, Exchange etc)
  • Generating daily sales reports of Store
  • Product Promotions
  • (highlighting the new arrivals)
  • Maintaining Sales & Stock Records
  • Co-coordinating with warehouse and store Electronic, General Merchandise (GM), Stationary and Toys and push @ pull section and taking continues follow up with Vendor & Buyers regarding Order and Delivery
  • Intimating new schemes to Team Member and customer for regular basis
  • Driving world class customer service from associates with roaster management & training
  • Coordination for corporate orders sales and going outside for corporate sale and bulk sale
  • Handling Customer Complaints and resolve, giving word class customer service (Exchange, Refund etc)
  • Maintaining Customer relationship
  • Maintaining clean and hygienic store with daily stock availability on shelf for customers
  • Right ordering & Controlling shrink and dump value, working on daily reports
  • Implementing SOP’s at the store level for following organized retail norms & realise corporate goals
  • Operating Stores as per the standard operating procedures, Handling Cash Management and Inventory Management
  • Worked with Wal-mart planning team for set up of new store from starting at Aurangabad.

Duty Manager (Store In charge)

Essar Telecom Retail Ltd (The Mobile Store)
  • Responsible for handling shop floor, team management, closing deals, interacting with customers, driving sales, deliver on targets, achieving KPIs, manpower management, team training, merchandising, implementations of promotions and offers, reporting’s (discounts, stocks etc)
  • Analysis and Review of team members in terms of productivity and SOP adherence
  • Analysis of business by checking out competition, sales v/s margin on weekly, monthly and yearly basis, keeping check on operational expenses
  • Responsible for handling customer issues and ensure that customer is satisfied by making long term relationship with customers
  • Handled institutional business
  • Manpower management is one of the key responsibility, to ensure proper manning for driving sales for that consistent training and motivation briefings are delivered to team.

Assistant Department Manager

Tata Croma
08.2013
  • Analysis of business by checking out competition, sales v/s margin on weekly, monthly and yearly basis, keeping check on operational expenses
  • Acquire corporate clients for the company to increase and maximize the sales and overall profits by meeting up with corporate clients and giving presentation of the product range according their specific needs
  • Responsible for handling shop floor, team management, closing deals, interacting with customers, driving sales, deliver on targets, achieving KPIs, manpower management, team training, merchandising, implementations of promotions and offers, reporting’s (discounts, stocks etc)
  • Analysis and Review of team members in terms of productivity and SOP adherence
  • Responsible for handling customer issues and ensure that customer is satisfied by making long term relationship with customers
  • Handling institutional business and Online business through Croma.com (Endless Ails)
  • Manpower management is one of the key responsibility, to ensure proper manning for driving sales for that consistent training and motivation briefings are delivered to team
  • Handling Customer Complaints and resolve, giving word class customer service (Exchange, Refund etc)
  • Continues taking follow up with service center & service manager and resolve customer problems on time
  • Demonstrate and support employees to adhere to the company’s policies, standards and expectations to maximize sales/profits
  • Support and encourage high morale and level of cooperation among employees through listening, support and coaching for success
  • Assist with training and performance evaluation of store employees
  • Recognize employees that adhere to the company’s values and beliefs
  • Communicate solutions, suggestions and ideas to make changes for the better
  • Support the store manager with all phases of store operations
  • Participate in store meetings & training sessions to meet the company’s objectives
  • Maintain store safety for staff and customers
  • Inventory Management, work on RPA every week, liquidate SLM, DQ, NDQ, discontinued Inventory ASAP, Excess stock return to DC & vendor return
  • Check Mystery, Smart & SOP Audit.

Assistant Store Manager

Tata Croma
- Current
  • To achieve the revenue and profit targets for the store & to monitor and control expenses and shrinkage through efficient store operations
  • To ensure the setup of a conducive environment at the store to facilitate purchase decisions and provide customer service
  • Develop & Implement operational strategies for growth & efficiency
  • Drive continues improvement initiatives
  • Ensure Compliance with regulations & standards
  • Collaborate with other department to achieve business goals
  • To understand customer needs and fulfil need gaps by suggesting the most optimal solution
  • To plan and ensure achievement of the store sale targets
  • To oversee all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback
  • To ensure that the company policy and procedures are communicated in a timely manner and adhere accordingly
  • Communicate actual sales vs
  • Budgeted to all store employees and to ensure achievement of targets
  • To monitor trade-in products, its inventory management and controlling its logistics and disposal
  • To oversee the inventory process in the store and ensure damaged and defective goods are processed on time and in an accurate manner
  • Constantly innovating methodologies to improve customer footfalls and conversion ratio
  • Scheduling of floor manpower to customer ratio to adequately meet the customer interface
  • Ensure that the store maintains outstanding customer standards by providing a friendly environment that treats each customer as a guest with respect and courtesy while providing them with quick and friendly service
  • Managing and motivating the store team to increase sales and ensure efficiency
  • To cultivate, promote and maintain company's culture through teamwork, collaboration, development of people and achievement of targets
  • To ensure timely review and Feedback takes place for all store employees
  • Market intelligence & business acumen
  • Process & result orientation
  • Team Management, people development, conflict management resolution
  • Strong Process & Result Orientation
  • Good Planning, Organising & Execution Skills
  • People and Team Management ability
  • Customer Focus
  • Good Communication & Interpersonal Skill.

Skills

Operations Management

Academiatrainings

Bachelor Of Commerce, North Maharashtra University, Jalgaon, 2008, First Class

Extramuralactivities

  • Marketing activity with the help of Brands i.e. Samsung, Lg, Sony, Haier, IFB, Bosch, Apple, Xiaomi, HP, Lenovo, Asus
  • Marketing activity with institutional business partner to increase the corporate business. Out of the box ideas to increase the business and profits of the store by conducting various marketing activities in the catchment areas of the store with help of the staff, Marketing & Buying team.
  • Completed SCOPE (Serving Customers through operational People & Excellence) training Program organized by Bharti Wal-Mart at Gurgaon, Delhi, Ghaziabad and Mumbai 75 days
  • Attended the training Electronic Academy of Bharti Wal-Mart in Pune 15 days
  • Attended the training program Decision Making & Daily Sales Report (DSR) organized by The Mobile Store Essar Group at Pune 3 days.
  • Selected Team Leader from store for YBM 2013 Yearly Business Meeting of Wal-mart India

Personal Information

  • Father's Name: Shivaji S Jirimali
  • Date of Birth: 04/09/87

Timeline

Assistant Department Manager

Tata Croma
08.2013

Team Leader

Easy Day Market

Duty Manager (Store In charge)

Essar Telecom Retail Ltd (The Mobile Store)

Assistant Store Manager

Tata Croma
- Current

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Sachin JirimaliStore Manager, Ops Manager, ASM