Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sachin Kahar

Senior MIS & Operations Manager | OTT
Mumbai

Summary

Results-driven Senior MIS & Operations Manager with 12+ years of experience in OTT operations, performance management, analytics, and process optimization. Strong expertise in MIS reporting, workflow automation, cross-functional coordination, and product readiness. Proven ability to translate data into business insights, streamline operations, and enhance platform performance across multiple devices and regions. Known for improving reporting accuracy, accelerating decision-making, and elevating operational efficiency in fast-paced digital and media environments.

Overview

12
12
years of professional experience
1
1
Language

Work History

Senior Operations Manager (MIS & OTT Performance)

Triplecom Media
01.2023 - 10.2025
  • Managed end-to-end performance of the OTT platform across devices, OS, and regions.
  • Developed MIS reports tracking viewership, consumption trends, feature performance, user behavior, and operational KPIs.
  • Derived data-led insights to support leadership decisions and content strategy.
  • Coordinated with the Product, Tech, Content, and Marketing teams to ensure on-time feature releases and platform readiness.
  • Built structured data workflows, improving escalation management and platform stability.
  • Ensured QA compliance, operational documentation, and SOP execution across app operations.
  • Strengthened vendor and partner relationships (app stores, marketing agencies), ensuring SLA adherence.


Key Achievements (MIS-Aligned):

  • Designed and automated weekly OTT performance dashboards used by senior leadership.
  • Improved data accuracy and reporting speed by implementing standardized templates.
  • Reduced operational issue-resolution turnaround by streamlining MIS workflows.
  • Enhanced visibility of content performance with consumption and engagement reporting frameworks.

Assistant Marketing Manager (MIS + Campaign Analytics)

Messe Muenchen India
04.2022 - 12.2022
  • Created and managed MIS reports for SMS, WhatsApp, and email campaigns.
  • Analyzed campaign data to optimize visitor acquisitions for major events.
  • Managed online visitor registration data for marketing and remarketing.
  • Tested the website and registration workflows, reporting issues through structured MIS reports.
  • Coordinated with internal teams and vendors for timely execution and delivery.

Key Achievements:

  • Improved the accuracy of marketing databases through structured MIS data-cleaning processes.
  • Increased visitor acquisition effectiveness through performance-based reporting.

Event Manager (MIS, Data & Operations)

Tecogis Pvt. Ltd.
12.2013 - 05.2022
  • Managed operations reports, event KPI dashboards, and analytical presentations.
  • Acted as a liaison between clients and IT for the website development lifecycle.
  • Planned and executed data-driven event workflows using structured MIS tracking.
  • Led on-ground teams to ensure smooth operations and service delivery.
  • Implemented an Event Registration Management System to improve metrics and reporting accuracy.


Key Achievements:

  • Built a comprehensive registration MIS system, improving reporting efficiency.
  • Enhanced event performance tracking through automated dashboards.

Education

B.Sc. - Information Technology

Mumbai University
04-2013

HSC - Science

Patuck Technical School of Science & Commerce
Mumbai
03-2009

SSC -

Maharashtra Board
St. Anthony's High School
03-2007

Skills

MIS Reporting

Timeline

Senior Operations Manager (MIS & OTT Performance)

Triplecom Media
01.2023 - 10.2025

Assistant Marketing Manager (MIS + Campaign Analytics)

Messe Muenchen India
04.2022 - 12.2022

Event Manager (MIS, Data & Operations)

Tecogis Pvt. Ltd.
12.2013 - 05.2022

B.Sc. - Information Technology

Mumbai University

HSC - Science

Patuck Technical School of Science & Commerce

SSC -

Maharashtra Board
Sachin KaharSenior MIS & Operations Manager | OTT