QA Test Lead, Scrum Master, Agile Test Methodology, Test Strategies
Navi Mumbai,MAHARASHTRA
Summary
With 13+ years of experience in QA Testing, excelled in developing comprehensive test strategies and leading teams for optimal product excellence.
Expertise includes resource planning, project estimations, PI planning, sprint planning, requirement analysis, story building, test strategy and planning preparation, defect management, and preparation of daily and weekly status reports.
Possess a strong knowledge and understanding of various Software Development Life Cycle (SDLC) models, Software Test Life Cycle (STLC), and Defect Life Cycle.
Additionally, I am well-versed in Agile Methodology, Scrum, Waterfall, and Hybrid Model.
Alongside my proficiency in team management, I thrive in client and vendor coordination, have experience in escalation management, and have the ability to make decisive decisions and implement process changes to ensure effective business deliveries.
Experienced with managing comprehensive testing processes, ensuring high-quality software delivery. Utilizes advanced testing methodologies to identify and resolve issues efficiently. Track record of enhancing team performance through strategic leadership and strong analytical skills.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
QA Test Lead
Accenture
Navi Mumbai
01.2022 - Current
Leading all Testing team activities with Head Count 15 from Offshore team
Performed Role of Scrum Master-involved in Sprint planning, Sprint retrospective and review meeting with all project stakeholders and represented from offshore as test lead
Maintained Testing Team Pyramid refresh plans, Junior absorption and Loaded Cost Rate average as per the Project standards
Spearheaded the QA process for a major software release, resulting in a 30% decrease in post-launch critical issues
Coordinated with clients, providing insightful QA services
Designed comprehensive status reports which shows team's efficiency and expertise on each release
Improved testing efficiency, resulting in a 30% reduction in test cycle duration and measurable cost saving
Reduced critical bug occurrence by 40% by implementing new testing protocols and rigorous review stages
Successfully managed multiple product deployments into production, ensuring quality success rate on first attempt
Have designed Role mapping plan and helped the project to fulfill client demand by interviewing skilled candidates
Effectively prioritized test efforts in fast-paced agile environments by continuously re-evaluating priorities based on project needs and resource availability.
Maintained detailed documentation of all executed tests, identified defects, root cause analyses, and corrective actions taken for future reference purposes.
Contributed to a positive company culture by sharing knowledge through presentations at internal tech talks or external industry conferences as applicable opportunities arose.
Advised developers on problems with databases, performance and other issues.
Developed and maintained defect databases for known issues.
Streamlined testing processes by implementing continuous integration and delivery pipelines for faster feedback loops.
Provided valuable input into project planning meetings to ensure accurate timelines were established based on QA resource availability and priorities.
Mentored junior testers in best practices for software testing methodologies while fostering a collaborative team environment.
Senior Software Quality Analyst
Accenture
Navi Mumbai
01.2019 - 12.2021
Managed the creation and execution of test documents,test case writing and improved defect identification by negative scenarios testing
Worked closely with development teams to align technical solutions with business needs, improving project outcomes
Worked on Test Management tools like Azure Dev-ops, JIRA and HP ALM (Both Test Management and Defect Management)
Responsible for QA Sign Offs for all QA deliveries
Performed UAT testing to support business users to complete the release on time
Involved in Test case review cycle, provided timely inputs for corrective measures in test scripts
Ensured compliance with industry standards by consistently updating knowledge on best practices for software quality assurance.
Increased user satisfaction by proactively gathering feedback and addressing software usability concerns.
Mentored junior team members in effective quality analysis techniques, fostering a culture of continuous improvement.
Developed comprehensive test plans that effectively covered all functional requirements and minimized risks associated with product releases.
Established robust regression testing framework that ensured ongoing application integrity through multiple release cycles.
Enhanced software quality by implementing rigorous testing methodologies and identifying potential issues.
Collaborated with cross-functional teams to ensure seamless product releases and timely issue resolution.
Software Quality Analyst
Accenture
Mumbai
06.2014 - 12.2018
Performed Functional testing for the project- Creating and executing the test-cases to closure
Created regression test model/test scenarios post Application development test cycle
Executed Automated test script in every regression run using RFT Tool
Created, Executed and uploaded Test scripts of Application test team on
Performed Environment stability test under different nodes of automation
Provided code stability before hand over to UAT test or go live
Performed compatibility testing to check old data works with new code
Delivered consistent high-quality results by adhering to established QA processes and methodologies.
Enabled swift issue resolutions through effective collaboration with developers using bug-tracking tools like JIRA or Bugzilla.
Documented test results meticulously for accurate tracking of issues, facilitating efficient communication between QA and development teams.
QA Software Test Engineer
QuesTec
Navi Mumbai
08.2012 - 12.2013
Worked for FICC Client on Bankers Real Mass Market Application
Enhanced product reliability through thorough functional, regression, and performance testing.
Reviewed requirements, specifications, and technical design documents to provide timely and meaningful feedback.
Functionalities worked on Retail Banking Loan application -contains modules like Identity creation, Application process, Post application process, Loan Sanction, Disbursal of loan and post disbursal transactions like payments, collections of Penalty, other bounce charge, reschedule/restructure, pay off, NPA and NCL movements, bounce and reversal cases
Maintenance of Loan Products, Min & Max Loan Amount, Interest Rates, Fee Charges, Loan Origination Cost Amount, Penalty Grace days, Penalty Charges, Bounce Charges, NPA/NCL Movement Days
Performed GL Entries validations-All Transactions entries referring Asset, Liability, Income, Expense, Contingency flowing in BRMM System
Given support to operational users to test their requirements from user side
Test Engineer
QualityKiosk
Navi Mumbai
12.2010 - 07.2012
Prepared various matrixes required for analyzing progress of Testing and Quality of the product
Performing rigorous Functional and Regression Testing
Testing the Web Application provided by client based on functional specs made
Audited the scripts which made in Watir/Ruby languages which are executed according to functionality of web application and client requirement
Produce end user Performance Testing report on different bandwidths, here Aim is to catch the exception and check the performance of the web applications by running scripts 24/7
Education
Bachelor of Science - Information Technology
Mumbai University
Mumbai, India
06.2006 - 06.2009
Skills
Test Strategy
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Accomplishments
Pinnacle Award, Q4/24, Acknowledged for successful implementation of new statement of work as per client demand on right time with right skilled capability (17 new Roles onboarding)
Cost Reduction Initiative Leader, Successfully achieved project LCR target by driving effective capability refresh plan without impacting business deliveries
Star of the Month Award, Recognized for outstanding project management that streamlined the QA process and reduced critical bugs significantly.
Industry Expertise
Loan Management System
Retail Banking
Insurance
Health and Public Sector
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Work Location
RemoteHybrid
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionTeam Building / Company RetreatsPaid time off