Sachin Karuru Phattanasetty
Coventry
Summary
Productive employee with proven track record of successful management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
5
5
years of professional experience
16
16
years of post-secondary education
1
1
Certification
Work History
Assistant Manager, Sales
Axis Bank
06.2023 - 11.2023
- Ensuring that all sales activities adhere to banking regulations, policies, and ethical sales practices.
- Ensuring high levels of customer satisfaction by addressing inquires, resolving issues, and providing excellent service.
- Setting realistic sales targets for individual team members, monitoring their progress, and providing support to achieve those goals.
- Effectively cross-selling range of banking products, including loans, savings accounts, credit cards, and insurance, to maximize revenue.
- Ensuring accurate and complete documentation of sales transactions and customer information.
- Collecting customer feedback and insights to identity areas for improvement in sales processes and customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Marketing Manager
Nandisri Agro Agencies
06.2022 - 05.2023
- Conduct research to identify target markets, customer needs, and competitor analysis.
- Stay updated on industry trends, market conditions, and customer preferences related to fertilizers.
- Develop a comprehensive marketing strategy aligned with the dealership's goals and objectives.
- Create and execute marketing campaigns to promote fertilizers, targeting various customer segments.
- Build and maintain the dealership's brand image and reputation in market.
- Collaborate with the sales team to provide them with the necessary marketing materials, product information, and training to effectively sell fertilizers.
- Build and maintain strong relationships with key customers, distributors, and industry influencers.
- Identify opportunities for expanding the dealership's market reach and increasing customer base.
Assistant Manager, Sales
HDFC Bank
01.2020 - 05.2022
- Assisting in the development and implementation of sales strategies and goals for the branch.
- Overseeing the work of sales representatives, providing guidance, coaching, and support to help them meet sales strategies.
- Interacting with customers to understand their financial needs, explaining banking products and services, and cross-selling relevant offerings.
- Conducting training sessions for sales staff to enhance their product knowledge and sales techniques.
- Generating and analyzing sales reports to track progress towards sales targets and identify areas for improvement.
- Building and maintaining strong relationships with customers to enhance their loyalty and satisfaction.
- Staying updated on the bank's product offerings and market trends to provide informed recommendations to customers.
Sales Advisor
Anika Hyundai
10.2018 - 12.2019
- Provided helpful, attentive sales support to generate positive customer feedback.
- Communicated with customers to determine needs, provide recommendations and upsell services.
- Clearly explained products' benefits and value to drive sales.
- Contributed to store success by providing exceptional service, helping to increase customer satisfaction.
- Outlined product features and answered questions about delivery policies, service standards and other areas of interest.
- Gave excellent advice to maintain consistently high sales.
- Supported team development by giving and receiving constructive feedback.
- Delivered faultless customer experiences through responsive, attentive service.
Education
Master of Science - International Business Management
Coventry University
Coventry, United Kingdom01.2025
Bachelor Of Engineering - Mechanical Enginnering
Bangalore Institute of Technology
Bengaluru, KA 09.2014 - 07.2018
Intermediate Level -
Dr. Thimmareddy Foundation P.U. College For Boys
Davangere, India 06.2012 - 03.2014
Certificate of Higher Education -
Sandur Residential School
Sandur, India 06.2001 - 03.2012
Skills
- Lean Management
- Digital Marketing
- Microsoft Power BI
- Chat GPT
- Tableau
- Project Management
- Business development
- Customer Relationship Management (CRM)
- Marketing strategy development
- Marketing and sales strategies
- Team management
- Market Analysis
- Marketing and Advertising
- Customer Service
- Sales Activities
- Product and Service Knowledge
Certification
- Lean Management
- Microsoft Power BI
- Microsoft Excel
- Product Management
- Chat GPT
- Digital Marketing
- Tableau
Languages
English
Advanced
C1
Hindi
Upper Intermediate
B2
Telugu
Upper Intermediate
B2
German
Beginner
A1
Kannada
Bilingual or Proficient (C2)
Timeline
Assistant Manager, Sales
Axis Bank
06.2023 - 11.2023
Marketing Manager
Nandisri Agro Agencies
06.2022 - 05.2023
Assistant Manager, Sales
HDFC Bank
01.2020 - 05.2022
Sales Advisor
Anika Hyundai
10.2018 - 12.2019
Bachelor Of Engineering - Mechanical Enginnering
Bangalore Institute of Technology
09.2014 - 07.2018
Intermediate Level -
Dr. Thimmareddy Foundation P.U. College For Boys
06.2012 - 03.2014
Certificate of Higher Education -
Sandur Residential School
06.2001 - 03.2012
Master of Science - International Business Management
Coventry University
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