Sachin Kuldharne
IT
Pune,MH
Work Preference
Summary
Technical Lead with 18+ years of expertise in Windows, VMware, and Enterprise Backup solutions. Proven track record in managing production environments, resolving critical incidents, and strengthening infrastructure stability and security.
Overview
18
18
Years of professional experienceSenior Infrastructure & Security
4
4
years of post-secondary education
3
3
English,Hindhi,Marathi
4
4
Certificates
Work History
Technical Leader
Birlasoft Ltd
Pune
12.2023 - Current
- Managed Microsoft Defender for Endpoint (2,000+ endpoints) including EDR, ASR, AV, Firewall, and Device Control policies via Intune/SCCM/GPO.
Monitored and investigated security incidents (malware, ransomware, phishing, PowerShell threats); performed triage, root cause analysis, and endpoint remediation.
Handled signature updates, WSUS troubleshooting, vulnerability management, and ensured 99%+ compliance with security standards.
Integrated Defender with ServiceNow for automated incident tracking and SLA adherence; supported ISO/SOC audits and reporting.
Automated monitoring tasks using PowerShell to reduce false positives and improve efficiency.
Managed Veeam & Avamar BAU operations including backup job configuration, repository management, monitoring, reporting (DPA), and VM/file-level restores.
Windows VM ware Administrator
Tec Mahindra Ltd
04.2014 - 11.2023
- Windows VMware Administrator
Tech Mahindra Ltd | Apr 2014 – Nov 2023
Global Clients: Volvo Cars (Europe/US/China), RUAG, Chassis Brakes
Managed enterprise VMware infrastructure and Windows Server environments.
Administered Veeam & Avamar backup operations in large automotive environments.
Executed Hyper-V to VMware migrations & P2V conversions.
Implemented Microsoft Defender & Rapid7 onboarding.
Managed AD, GPO, DNS, DHCP, and patch deployment.
Worked in Dell VxRail hyper-converged infrastructure.
Participated in Nutanix AOS upgrades.
Ensured high availability, clustering, and system performance optimization.
Coordinated with storage teams for EMC troubleshooting.
Followed ITIL processes and managed global change requests.
Mphasis
04.2012 - 04.2014
- Provided hardware support coordination for onsite engineers, including server part replacement and troubleshooting.
Performed firmware upgrades and patch management on Windows Servers to ensure system stability and security compliance.
Installed, configured, and maintained Windows Server environments (2016/2019/2022).
Managed Active Directory (AD), including user/group administration, GPO management, and OU structure maintenance.
Administered DNS, DHCP, and File & Print services across enterprise environments.
Monitored server performance, event logs, and system health using monitoring tools.
Performed regular Windows patching and vulnerability remediation in coordination with security teams.
Managed server backups and restoration processes to ensure business continuity.
Supported virtualization environments (VMware/Hyper-V) including VM provisioning and resource management.
Implemented security best practices including antivirus management, firewall configuration, and access control policies.
Handled incident management, root cause analysis, and issue resolution within SLA timelines.
Coordinated with network, storage, and security teams for infrastructure-related changes and troubleshooting.
Maintained documentation for server configurations, SOPs, and change management activities.
Supported disaster recovery activities including DR drills and failover testing.
Provided 2nd and 3rd level technical support for Windows infrastructure issues.
If you want, I can also format this in a strong resume-ready version (ATS friendly) tailored to your 5+ years experience.
Sr. Support Engineer
Aurumsoft Systems Ltd., Pune
Pune, Maharashtra
02.2011 - 03.2012
- Led training sessions for internal staff members, boosting their technical knowledge and skills in key areas of expertise.
- Delivered exceptional customer service by addressing user inquiries promptly and professionally.
- Evaluated new technologies for potential implementation in the company''s support strategy, improving overall effectiveness of the team.
- Implemented proactive monitoring systems to identify potential issues before they escalated into major problems.
Aurumsoft
02.2011 - 03.2012
CMS Infosystem Ltd
10.2006 - 03.2011
- Remote Support Engineer
Oct 2006 – Dec 2010
Client: Suzlon Energy Ltd. | Domain: Wind & Solar Energy
Managed enterprise printer servers and user access provisioning.
Installed, configured, and administered WSUS patch management.
Handled new user hardware/software requests and coordinated procurement.
Monitored server performance (CPU, memory, disk, services, event logs).
Provided remote support across multiple locations.
JRC Software
07.1995 - 08.2002
- Hardware Support Technician
Jul 1995 – Aug 2000
Assembled and maintained computer hardware systems.
Installed and configured network printers and scanners.
Managed PC inventory and hardware lifecycle.
Performed basic hardware troubleshooting and maintenance.
Software Marketing Executive
Coordinated with dealers and managed partner relationships.
Communicated product updates, pricing changes, and new launches.
Organized promotional events to increase sales and customer engagement.
Education
BA - undefined
Pune University
03.2001 - 03.2003
Diploma - Hardware and Networking
CMS Computer Ltd
01.2001 - 01.2003
Skills
Operating Systems: VMware 6x, 5x, 4x, Windows Server (2016 2019, 2012 R2, 2008 R2 and 2003), Windows 10, 8, 7, Windows XP, Expert
Virtual Products: Dell VXRail,Virtual Center, ESXi 4x, ESXi 5x, 60, 65, vMotion, HA, DRS, Managing Resource pools, ESXi, VMware Workstation, VMware Converter, Virtual Center, ESXi Patch Management & Nutanix, Expert
Hardware: IBM Blade center HS-series/X-Series HS22/HS23, Cisco UCS B200's B250's M1's M2's HP BL460C, C-7000, DL580's, Expert
Backup Products: Avamar 1910 Veeam 123, Expert
Certification
AWS Associated Certified 2011 AWS
Interests
Home Gardening, Reading
Disclaimer
I hereby confirm that all the details furnished above are authentic and accurate to the best of my belief.
Accomplishments
• 18+ years managing enterprise Windows & VMware infrastructure environments
• Administered Avamar & Veeam backups ensuring high availability and quick recovery
• Implemented Microsoft Defender to enhance endpoint security posture
• Resolved critical P1/P2 incidents within SLA
• Led daily operations as Technical Lead and supported global clients
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Python
Powershell
Quote
"Strong systems and quick recovery define true IT excellence."
Timeline
Microsoft Certified: Azure Security Engineer Associate
02-2026
Technical Leader
Birlasoft Ltd
12.2023 - Current
Windows VM ware Administrator
Tec Mahindra Ltd
04.2014 - 11.2023
Mphasis
04.2012 - 04.2014
Sr. Support Engineer
Aurumsoft Systems Ltd., Pune
02.2011 - 03.2012
Aurumsoft
02.2011 - 03.2012
CMS Infosystem Ltd
10.2006 - 03.2011
BA - undefined
Pune University
03.2001 - 03.2003
Diploma - Hardware and Networking
CMS Computer Ltd
01.2001 - 01.2003
JRC Software
07.1995 - 08.2002