Sachin Kulkarni
Bengaluru
Summary
Multifaceted Technical Program Management professional with 15 years of experience in Project Management, SME Middleware Engineering, IT Service Delivery, System Administration and Management, Client Management, Quality, and Team Management. Exhibited skills in leading project leadership, including planning, scheduling, tracking, resource allocation, and risk management, while maintaining open communication with clients through regular status updates. Expertise in managing complete IT Service Delivery with abilities in strategically managing IT operations and initiatives while participating in the planning, root cause analysis, and implementation of IT applications and infrastructure across Industries. A proven visionary in team leadership, project planning, IT proposal management, production oversight, innovation, and validation. Renowned for expertise in active directory services, ITIL processes, quality, SLA compliance, and software development, ensuring the seamless delivery of efficient services. Adept in planning, coordinating, directing, and designing all operational activities of the application department, as well as providing direction and support for IT solutions that enhance mission-critical business operations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
SME/ Lead II System Management
Kyndryl India Pt. Ltd (Spin-off of IBM Ltd)
03.2017 - 09.2023
- Managed and maintained IIS websites, demonstrating proficiency in troubleshooting and overseeing Citrix environments
- Proactively monitored applications and servers through TSDB, SPLUNK, and Dynatrace, consistently optimizing performance
- Administered the release of applications in both production and ACC environments, effectively determining project requirements, and skillfully developing work schedules in collaboration with cross-functional teams, management, and clients, ensuring the attainment of project excellence benchmarks
- Headed project planning within and across related projects, encompassing scope, budgeting, financial forecasting, and scheduling
- Oversaw F5 load balancers for applications and server management while effectively managing the application queues portal
- Exhibited expertise in the management of SQL servers, actively contributing to the deployment of stored procedures and tables
- Demonstrated remarkable skill in industrializing XSLT files, enabling the transformation of XML responses into HTML to achieve specific business requirements
- Addressed intricate technical issues and system failures while proactively analyzing performance and planning hardware and software upgrades to minimize downtime and meet evolving business demands
- Collaborated effectively in acquisitions, utilizing Splunk and Akamai for cache management and addressing complex L3 tasks related to middleware challenges
- Developed a comprehensive workbook for L1 personnel to facilitate error resolution and understanding
- Worked closely with change management and transition teams, seamlessly integrating legacy systems with new processes and systems
- Handled Citrix environment release patches through MCS, adeptly troubleshooting Citrix applications, and successfully spearheaded the migration of Citrix’s physical environments to the Cloud
- Drove automation of the Citrix user failure checks through PowerShell scripting and created PowerShell scripts for daily health checks of Citrix environments
- Ensured robust compliance and security for IIS servers while maintaining a relentless focus on enhancing organizational processes and systems
- Being part of the CAB participated in analyzing and assessing changes
- Being part of Problem management helped team associates to identify RCA and communicated same with customer.
Systems Engineer
Cygate Cloud Services Pt. Ltd
09.2014 - 02.2017
- Demonstrated expertise in log analysis and web server assessments, specifically with IIS, to streamline migration processes, troubleshoot issues, and produce comprehensive pre-migration documentation
- Successfully installed and configured IIS certificates, external server gateways, SQL mirroring, and replication for customer databases, while also establishing VMware cloud environments on servers
- Effectively organized projects using factory and assembler patterns to ensure the development of loosely coupled applications with web services
- Managed HyperV and ECS cloud environments, resolving issues related to POA and PPA for enhanced control over customer websites
- Executed both hot and cold migrations for storage and servers within virtual environments, delivering routine performance reports enriched with valuable recommendations
- Played a vital role in the analysis, design, and development phases of the software development life cycle (SDLC), specializing in the creation of software systems using scientific analysis and mathematical models to predict and measure outcomes, ultimately proposing well-informed consequences.
Systems Engineer
UStech Solutions Pt. Ltd
06.2014 - 08.2014
- Proficiently integrated software components and third-party programs, incorporating user feedback to enhance functionality
- Collaborated closely with cross-functional teams, including developers, UX designers, and analysts, to design algorithms and flowcharts for the efficient deployment of software tools
- Consulted with engineering staff to evaluate software-hardware interfaces and establish performance requirements
- Developed a successful itinerary information processing application based on XML feeds and meticulously documented technical details for reference and operational assessment, ensuring smooth project execution.
Systems Engineer
Thomson Reuters
08.2011 - 03.2014
Configuration Administrator
Starmark Services Pt. Ltd
09.2010 - 07.2011
System Administrator
Tutor orbit e-learning Solutions Pt. Ltd, Bangalore
11.2009 - 09.2010
System Administrator
Winspire Solutions Pt. Ltd, Bangalore
12.2006 - 08.2009
Education
Post Graduate in cloud computing -
Great Learning
01.2024
Bachelor of Science -
Shivaji University, Kolhapur
01.2004
Skills
- Microsoft Servers: Windows Server 2000, 2003, 2008,2012,2019 Windows AD 2003
- Middleware: IIS, Apache, Server client applications
- Software: MSMQ, Neuron servers, Windows applications and visual studio
- Cloud: AWS, EC2, AZURE, VM, AZURE AD, IAM, Lambda, SQS, SQN, Container
- Database: MSSQL server
- Service Management: ITIL, Servicenow, HP SM7
- Strong analytical skills
- Training and mentoring
- Expertise in subject matter
- Customer Focus
- Stakeholder Management
- Disaster Recovery Planning
- Analytical Thinking
- Teamwork and Collaboration
- Problem-Solving
- Problem-solving abilities
- Team Collaboration
- Organizational Skills
Trainingprograms
- Microsoft Certified Professional (MCP)
- MCP (SQL Server 2000)
- Installation & configuration of Microsoft Navision ERP
- MCTS Certification SQL Server
- Google Project Management Certificate
Certification
Google project management certificate
Timeline
SME/ Lead II System Management
Kyndryl India Pt. Ltd (Spin-off of IBM Ltd)
03.2017 - 09.2023
Systems Engineer
Cygate Cloud Services Pt. Ltd
09.2014 - 02.2017
Systems Engineer
UStech Solutions Pt. Ltd
06.2014 - 08.2014
Systems Engineer
Thomson Reuters
08.2011 - 03.2014
Configuration Administrator
Starmark Services Pt. Ltd
09.2010 - 07.2011
System Administrator
Tutor orbit e-learning Solutions Pt. Ltd, Bangalore
11.2009 - 09.2010
System Administrator
Winspire Solutions Pt. Ltd, Bangalore
12.2006 - 08.2009
Post Graduate in cloud computing -
Great Learning
Bachelor of Science -
Shivaji University, Kolhapur
Google project management certificate
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