SACHIN KUMAR
Goregaon west
Summary
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
The Delicious Restaurant
Hajipur
01.2022 - 02.2024
- Maintained detailed records of sales transactions and daily shift reports.
- Assisted with kitchen preparation during peak times as needed.
- Established policies for cash handling procedures to maximize security measures.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Business
Self Employed (Mineral Water Plant)
Hajipur
02.2019 - 01.2024
- Implemented efficient processes for ordering inventory and tracking deliveries.
- Organized events such as conferences, seminars, trade shows. for networking opportunities.
- Established partnerships with other businesses in related industries for mutual benefit.
- Analyzed market trends to inform product offerings and pricing decisions.
- Negotiated contracts with vendors, suppliers and customers.
- Participated in local community activities to promote the brand's visibility and reputation.
- Processed payments from customers using cash registers or other appropriate payment systems.
Customer Relationship Manager
HDFC Bank
01.2016 - 01.2019
- Responded promptly to emails, phone calls, and other forms of communication from customers.
- Maintained accurate records of all interactions with customers.
- Organized promotional events to attract new customers.
Trainee Restaurant Manager
KFC
01.2015 - 01.2016
- Provided support to existing staff on various tasks and duties.
- Worked alongside senior team members to learn related job tasks and roles.
Senior Steward
Majestic park plaza
Ludhiana
01.2013 - 01.2015
- Assisted in preparing meals for special events, including buffet setup and presentation.
- Conducted regular inspections of all kitchen areas to identify potential risks or hazards.
Education
Bachelor of Science - Hospitality Administration And Management
Institute of Hotel Management
Hajipur (Bihar)01.2012
GED -
Jamuni Lal Collage
Hajipur (Bihar)04-2008
High School Diploma -
GA Inter High School
Hajipur04-2006
Skills
- Staff Management
- Operations Management
- Restaurant operations management
- Shift Management
- Team Management
- Complaint resolution
- Supervisory skills
Personal Information
Date of Birth: 08/21/91
Languages
- English
- Hindi
Accomplishments
- Awarded best coordination award for food arrangement in one of political events in Hajipur.
Languages
Hindi
First Language
English
Elementary (A2)
A2
References
References available upon request.
Timeline
Restaurant Manager
The Delicious Restaurant
01.2022 - 02.2024
Business
Self Employed (Mineral Water Plant)
02.2019 - 01.2024
Customer Relationship Manager
HDFC Bank
01.2016 - 01.2019
Trainee Restaurant Manager
KFC
01.2015 - 01.2016
Senior Steward
Majestic park plaza
01.2013 - 01.2015
Bachelor of Science - Hospitality Administration And Management
Institute of Hotel Management
GED -
Jamuni Lal Collage
High School Diploma -
GA Inter High School
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