SACHIN KUMAR
Goregaon west
Summary
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
The Delicious Restaurant
Hajipur
01.2022 - 02.2024
- Maintained detailed records of sales transactions and daily shift reports.
- Assisted with kitchen preparation during peak times as needed.
- Established policies for cash handling procedures to maximize security measures.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Business
Self Employed (Mineral Water Plant)
Hajipur
02.2019 - 01.2024
- Implemented efficient processes for ordering inventory and tracking deliveries.
- Organized events such as conferences, seminars, trade shows. for networking opportunities.
- Established partnerships with other businesses in related industries for mutual benefit.
- Analyzed market trends to inform product offerings and pricing decisions.
- Negotiated contracts with vendors, suppliers and customers.
- Participated in local community activities to promote the brand's visibility and reputation.
- Processed payments from customers using cash registers or other appropriate payment systems.
Customer Relationship Manager
HDFC Bank
01.2016 - 01.2019
- Responded promptly to emails, phone calls, and other forms of communication from customers.
- Maintained accurate records of all interactions with customers.
- Organized promotional events to attract new customers.
Trainee Restaurant Manager
KFC
01.2015 - 01.2016
- Provided support to existing staff on various tasks and duties.
- Worked alongside senior team members to learn related job tasks and roles.
Senior Steward
Majestic park plaza
Ludhiana
01.2013 - 01.2015
- Assisted in preparing meals for special events, including buffet setup and presentation.
- Conducted regular inspections of all kitchen areas to identify potential risks or hazards.
Education
Bachelor of Science - Hospitality Administration And Management
Institute of Hotel Management
Hajipur (Bihar)01.2012
GED -
Jamuni Lal Collage
Hajipur (Bihar)04-2008
High School Diploma -
GA Inter High School
Hajipur04-2006
Skills
- Staff Management
- Operations Management
- Restaurant operations management
- Shift Management
- Team Management
- Complaint resolution
- Supervisory skills
Personal Information
Date of Birth: 08/21/91
Languages
- English
- Hindi
Accomplishments
- Awarded best coordination award for food arrangement in one of political events in Hajipur.
Languages
Hindi
First Language
English
Elementary (A2)
A2
Timeline
Restaurant Manager
The Delicious Restaurant
01.2022 - 02.2024
Business
Self Employed (Mineral Water Plant)
02.2019 - 01.2024
Customer Relationship Manager
HDFC Bank
01.2016 - 01.2019
Trainee Restaurant Manager
KFC
01.2015 - 01.2016
Senior Steward
Majestic park plaza
01.2013 - 01.2015
Bachelor of Science - Hospitality Administration And Management
Institute of Hotel Management
GED -
Jamuni Lal Collage
High School Diploma -
GA Inter High School